Backstageoriginals Reviews 

1,159
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought two t-shirts After paying on their website, they went RADIO SILENT. No package on its way No response to their mails So of course, I tried emailing support. A month goes by, no respons... See more

Rated 5 out of 5 stars

Backstage Originals has been outstanding in terms of the prompt seamless delivery of a t shirt I had ordered .Iwas provided with tracking from Royal Mail .I am very happy with my quality t shirt and c... See more

Rated 5 out of 5 stars

Your imaginative products have made my Christmas gifting easy and entertaining! They are of an excellent quality and something different to buy in a world that seems to be increasingly lacking in hum... See more

Rated 1 out of 5 stars

dont bother ordering online, if the item arrives damaged (which it likely will if its anything but clothes since they used just a plastic bag), they wont bother responding to your emails. wish I ha... See more

Company details

  1. T-Shirt Store
  2. T-Shirt Company
  3. Vintage Clothing Store

Information provided by various external sources

Unofficial #Banksy store | Official @AmplifiedTees merchandise | @DCComics & @Marvel merchandise


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(1,159)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impeccable service!…

When I received my T-shirt snd realised it was too big, the service was impeccable and I was able to send it back and received a refund within a couple of days.
No hassle at all and I would gladly buy from them again. Thank you!

September 19, 2025
Rated 1 out of 5 stars

Order stuck

Order stuck. No customer support despite multiple emails. Spent a ton on shirts and shipping. Super disappointing

September 18, 2025
Rated 1 out of 5 stars

never received the order

never received the order. after a month of waiting i contacted someone there and they said they had no record of my order so i screenshotted my bank transaction and they still denied it. hopefully will get my money back after filing a dispute with my bank but what a waste of time this place has caused me.

July 15, 2025
Unprompted review
Rated 2 out of 5 stars

Returns request ignored

No issue with receiving the order, however I have requested to return it and after 11 days I am still waiting for a response - in their T&C's it says that any returns need to be requested within 14 days, and then items need to be returned within a further 14 days, but this is impossible without being sent the returns information.
I have emailed the company for a third time today and hoping this will be resolved by them soon.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Surreal, a ghost shop, and a ghost delivery (never received anything)

As others, I wish I had a look here before clicking purchase. After weeks of wait and a very unreliable and unclear delivery system online, and zero responses to my email, my package was 'magically' being sent back to the warehouse', and it has been in that status for weeks with no further updates and no response whatsoever. It feels surreal, never had such an experience in my life. Needless to say, do not order if you don't want to provide charity to this 'legendary' store ...

May 18, 2025
Rated 1 out of 5 stars

I am beginning to think this is a scam…

I am beginning to think this is a scam ,
They are a terrible company, I bought two T shirts , it took almost 10 days to come , I always order T shirts in an XL and it always works for me , not this time they are much smaller than XL , have tried to send them back , they only arrived today but they haven’t sent me my return information which stop you sending the items back

July 10, 2025
Unprompted review
Rated 2 out of 5 stars

Sent the wrong item !

To be honest i received a T-shirt very quickly unfortunately it was the wrong T-shirt. I would really like to swap if for the correct one but the company seems to be ignoring me ?

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Avoid this company!!

I made a purchase on 21/06/25 Guns n Roses 2XL Denim Jacket; I have had to email them on 26/06/25 and 1/7/25 to chase them up and so far I've been met with silence. I'm guessing this is going to be tough to get my money back so I'll be serving them with a summons on the address listed on their website.

To anyone thinking of buying from this website, avoid at all costs!!

June 26, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look