Bought two t-shirts After paying on their website, they went RADIO SILENT. No package on its way No response to their mails So of course, I tried emailing support. A month goes by, no respons... See more
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See what reviewers are saying
Backstage Originals has been outstanding in terms of the prompt seamless delivery of a t shirt I had ordered .Iwas provided with tracking from Royal Mail .I am very happy with my quality t shirt and c... See more
Your imaginative products have made my Christmas gifting easy and entertaining! They are of an excellent quality and something different to buy in a world that seems to be increasingly lacking in hum... See more
dont bother ordering online, if the item arrives damaged (which it likely will if its anything but clothes since they used just a plastic bag), they wont bother responding to your emails. wish I ha... See more
Company details
Information provided by various external sources
Unofficial #Banksy store | Official @AmplifiedTees merchandise | @DCComics & @Marvel merchandise
Contact info
31 PEMBRIDGE ROAD, W11 3HG, London, United Kingdom
- sales@backstageoriginals.com
- backstageoriginals.com
Asks customers to review
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Hasn’t replied to negative reviews
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Impeccable service!…
When I received my T-shirt snd realised it was too big, the service was impeccable and I was able to send it back and received a refund within a couple of days.
No hassle at all and I would gladly buy from them again. Thank you!
Order stuck
Order stuck. No customer support despite multiple emails. Spent a ton on shirts and shipping. Super disappointing
Congratulations o on your efficiency
Congratulations on your efficiency
Always keeping the customer informed
Great product
Worst client service ever
I did my order weeks ago and I still waiting for received or any information about , I send a email to you guys and never reply to me .
Trying to return at item
I am trying to return and replace at item that is far too small, I have chased this three times to no avail?
Never received my order …ships from…
Never received my order …ships from china, no transparency and package tracking especially once it’s pass customs does not exist. COMPLETE SCAM
Scam company
Scam company. Just here to down the review. Same issues as everyone else. Never received item.
I received the Beatles Rubber Soul t…
I received the Beatles Rubber Soul t shirt but it wasn’t the colour print in the online photo. A little disappointing.
never received the order
never received the order. after a month of waiting i contacted someone there and they said they had no record of my order so i screenshotted my bank transaction and they still denied it. hopefully will get my money back after filing a dispute with my bank but what a waste of time this place has caused me.
Returns request ignored
No issue with receiving the order, however I have requested to return it and after 11 days I am still waiting for a response - in their T&C's it says that any returns need to be requested within 14 days, and then items need to be returned within a further 14 days, but this is impossible without being sent the returns information.
I have emailed the company for a third time today and hoping this will be resolved by them soon.
Surreal, a ghost shop, and a ghost delivery (never received anything)
As others, I wish I had a look here before clicking purchase. After weeks of wait and a very unreliable and unclear delivery system online, and zero responses to my email, my package was 'magically' being sent back to the warehouse', and it has been in that status for weeks with no further updates and no response whatsoever. It feels surreal, never had such an experience in my life. Needless to say, do not order if you don't want to provide charity to this 'legendary' store ...
I am beginning to think this is a scam…
I am beginning to think this is a scam ,
They are a terrible company, I bought two T shirts , it took almost 10 days to come , I always order T shirts in an XL and it always works for me , not this time they are much smaller than XL , have tried to send them back , they only arrived today but they haven’t sent me my return information which stop you sending the items back
Don't order here
Never received the order. No way of contacting them. SCAM
Sent the wrong item !
To be honest i received a T-shirt very quickly unfortunately it was the wrong T-shirt. I would really like to swap if for the correct one but the company seems to be ignoring me ?
Fraudulent company
Avoid this company!!
I made a purchase on 21/06/25 Guns n Roses 2XL Denim Jacket; I have had to email them on 26/06/25 and 1/7/25 to chase them up and so far I've been met with silence. I'm guessing this is going to be tough to get my money back so I'll be serving them with a summons on the address listed on their website.
To anyone thinking of buying from this website, avoid at all costs!!
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