Bad Brownie Reviews 

3,695
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Received the brownies as a gift! They were all delicious, especially the gold metal salted caramel. I will definitely order in the future

Rated 5 out of 5 stars

These brownies were absolutely delicious!! Each one is bite sized and perfect soft consistency, not too sweet, generous frosting and wonderful flavours. I had the Christmas pack, mince pie brownies... See more

Rated 1 out of 5 stars

Received email Monday to say shipped, via next day delivery. When tracked showed as not received by courier. Tuesday same. Wednesday same. Eventually showed as received by courier late Weds afternoon.... See more

Rated 5 out of 5 stars

Super fast delivery (next day). Beautifully packaged and brownies themselves look beautiful, as well as taste amazing. All 4 versions of keto brownies deliciously indulgent, better than anything... See more

Company details

  1. Bakery
  2. also in
  3. Cake Shop
  4. Dessert Shop
  5. Gift Shop

Written by the company

We are makers of the most exquisite and delicious chocolate brownies you will ever taste. We think our brownies are the best in town – in fact in any town we deliver to in the UK. It’s not just us who think so – the Dragons in their Den loved them, as have thousands of people who’ve visited us at food markets over the years, and our tens of thousands of happy online customers. We are totally passionate about our handmade brownies. We gave up our day jobs in a branding agency because we believe in these brownies, and we are constantly, relentlessly, whole-heartedly creating, evolving and improving what we bake, to give our fellow brownie-lovers the most luxurious, delicious, chocolatey, delightful products we can. One of the reasons we feel so proud of our little squares is because of the quality of ingredients we use – only the finest Belgian dark chocolate, the creamiest churned butter, nuts sourced from the finest nut growers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.4

All reviews

(3,695)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delicious keto brownies

Delicious keto brownies! Love that they were small so I could try them all! All the flavors were great and the delivery was super fast!
I will be ordering these again for sure and I totally recommend them…

May 17, 2022
Unprompted review
Rated 2 out of 5 stars

Small, v sweet and rubbery

Interesting flavours did not hit their mark, quite a rubbery texture which is v sweet. By chance we've been sent a box of brownies from another home delivery service which were far superior for a similar price

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Lush

your brownies are lush so delicious!!!! I am addicted 😻😻😻💖💖💖
So chocolaty and melt in your mouth
Lush

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, and fantastic customer service. Great communication as well. I had ordered the giant Ferraro Roche brownie in the run up to Christmas. I can only imagine how overwhelming it can be and how busy it is in the run up to Christmas for small businesses. So I really appreciated that they took the time to reply to me when making enquires before I placed an order. Dispatch and delivery was great and my sister (who the brownie was for) loved it so much she asked where it was from cause it tasted so good. Would definitely order from again 👍

April 15, 2022
Unprompted review
Rated 1 out of 5 stars

Never delivered!

A friend ordered these for me as a surprise for my birthday. They never arrived. Despite many communications with the company, and being told they had sent another batch out (on numerous occasions), and on another occasion been told they were out for delivery, they are still no where to be seen 16 days later! Very disappointing. Would not recommend or use again.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Ideal treat

i ordered some brownies for a work colleague. the selection was great. the web ordering was easy. the quality of the packaging and the brownies is first class.
i made a mistake during the order process and put the wrong delivery address in. i sent a message to them and the mistake was corrected before the product was shipped. Thank you Bad Brownie

April 12, 2022
Unprompted review
Rated 1 out of 5 stars

They use to be good but no more!

I really rated bad brownies but last 3 orders have all been messed up! Not sure if they have grown to big and can’t cope but something has definitely changed.
On the last 3 orders every single one has had a delayed delivery - I’ve requested immediate dispatch but they have given a variety of excuses (mainly blaming me!) as to why this hasn’t been dispatched.
Really disappointing and their customer service is shocking - such a shame as the actual product is great.

April 6, 2022
Unprompted review
Rated 1 out of 5 stars

I was given a box of Bad Brownies for…

I was given a box of Bad Brownies for Mothers Day. After consuming them throughout the day I woke with stomach cramps and have food poisoning from them!
When I think about it they have been posted to me in the hot sunny weather, the packaging isn’t airtight so it’s just a breeding ground for bacteria!
Feel awful.
Thanks Bad Brownie.. not want I needed when I’m looking after a 3 year old and a 6 month old and constantly having to go to the loo. Sadly I won’t be recommending for this reason

March 28, 2022
Unprompted review
Rated 2 out of 5 stars

Not worth the money

Very disappointed when I received my order. The three different flavours all tastes the same, they taste OK, but so does supermarket brownies

March 15, 2022
Unprompted review
Rated 1 out of 5 stars

I brought a box of 16 brownies-dont waste your money

I brought a box of 16 brownies for my partner for valentines day..so disappointed... I had also sent a box to a family member when someone close to her had passed away to make them smile and what a disappointment they must have felt opening that box. I could bearly believe my eyes when I saw the size of them, really shocked, the box was all squashed and dented in one part of the squashed brownie was 1 cm thick and the thickest part was 2 cm thick. For a box of 16 I would have expected that to be 4 brownies. Not overly amazing taste wise. Cost a fortune. Avoid. I have fairly small hands and my hand fitted over the entire box.

February 21, 2022
Unprompted review
Rated 3 out of 5 stars

Poor value for money

The brownies are tasty, but my god are they small! For £20 it felt like a rip off - there are better value for money options out there.

February 17, 2022
Unprompted review
Rated 3 out of 5 stars

Not the best Value

Although nice, this was not good value for money. There are much better options and value both online and on the high street. To charge fir delivery on top of over priced brownies is very poor

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

Non-existent customer service. I've purchased 5 xmas brownie gift boxes, and had an issue with one of them. Emailed the company 13 days ago to look into the issue and to also order a replacement ASAP as it was a Xmas gift, but have not heard back since. I also sent 3 follow up emails and reached out on social media. This company is happy to take your money, but if there are any post sale issues, don't expect anyone to respond/care. I'll be requesting a refund via PayPal. I would not recommend Bad Brownie to anyone.

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Bad Brownie's Black Forest Yule Log is…

Bad Brownie's Black Forest Yule Log is amazing! It is exactly what it says, a brownie roll with a cherry filling and tastes as delicious as that sounds. My husband complains that it is too rich - but that just proves it is based on real Black Forest gateau!

It was very well wrapped and arrived in excellent condition. I will definitely continue to buy Bad Brownies.

January 1, 2022

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