The Brownie Company Reviews 113

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Delicious brownies, beautifully packed. Have been giving the Mixed Brownie Box for birthdays lately - so easy as it's all ordered online, baked fresh, packaged beautifully and delivered with a handwri... See more

Company replied

Rated 4 out of 5 stars

Very happy with the service received in terms of selection, delivery time and advice. The brownies themselves were a bit dry (gluten free) which is why I've given only a 4* I have in the past been t... See more

Company replied

Rated 5 out of 5 stars

Easy experience from ordering to eating, including a email checking whether they were intended for a Christmas gift. Absolutely without a doubt we will be ordering again. These are genuinely the... See more

Company replied

Rated 5 out of 5 stars

Bought as a gift & the feedback was 'Absolutely 😋' & no one but the recipient was getting much of a look in. Excellent customer service from Amanda too. The delivery charge was higher than expected,... See more

Company replied

Company details

  1. Cake Shop

Written by the company

Hand-stirred single batch brownies since 2005. Baked from home near Stamford, Lincolnshire, and delivered nationwide


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

113 reviews

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Rated 5 out of 5 stars

Top Drawer

Delivery spot on and of course the best brownies as usual.

February 21, 2026
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Reply from The Brownie Company

Thank you so much Denise...you're continued support and delight is so much appreciated! All the best, Amanda

Rated 4 out of 5 stars

Absolutely fantastic

Absolutely fantastic! The owner is incredibly attentive, ensuring a smooth and personalized experience. The product is excellent as well. Highly recommend!

January 10, 2026
Unprompted review
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Reply from The Brownie Company

Happy new year Annette! Thank you so much for leaving your kind words...I really appreciate you taking the time to let people know how much you love the brownies! Wishing you all the best, Amanda

Rated 5 out of 5 stars

Won’t hesitate to order again

Ordered the brownies to be sent directly to a friend as a gift. Great communication throughout the ordering process and friend very pleased with the product! Will be ordering again ☺️

December 11, 2025
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Reply from The Brownie Company

Hi Emily, thanks so much for your lovely review! Wishing you a wonderful Christmas! All the best, Amanda

Rated 5 out of 5 stars

The BEST brownies

Easy experience from ordering to eating, including a email checking whether they were intended for a Christmas gift.

Absolutely without a doubt we will be ordering again. These are genuinely the BEST brownies we have had for a very long time.

December 11, 2025
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Reply from The Brownie Company

Hi Charlotte, that's so lovely to hear, thank you so much for taking the time to leave your lovely review. Wishing you a wonderful Christmas, Amanda

Rated 5 out of 5 stars

Fab!

So great! Super attentive owner who makes the experience easy and personal. Product is great too. Would definitely recommend!!

August 19, 2025
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Reply from The Brownie Company

Hi Georgi, thanks so much for taking the time to leave such a lovely review! It's so good to hear that the brownies were a success! Wishing you all the best, Amanda

Rated 4 out of 5 stars

Very happy with the service

Very happy with the service received in terms of selection, delivery time and advice.
The brownies themselves were a bit dry (gluten free) which is why I've given only a 4*
I have in the past been the receiver of non GF brownies from this company and they were delicious !

June 30, 2025
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Reply from The Brownie Company

Hi Katherine, thanks so much for taking the time to leave a review, I really appreciate it and I'm delighted that you love our brownies. Such a shame that you found the gluten free brownies a little dry...the gluten free flour does tend to make them a little crumblier/drier in texture. Wishing you all the best and thanks for choosing us again, Amanda

Rated 5 out of 5 stars

Great service

Great service, great brownies!!! Have ordered multiple times for gifts and for myself! Highly recommend!

January 31, 2025
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Reply from The Brownie Company

Hi Anna, hope you had a lovely weekend and thanks for taking the time to leave a review! It makes me so happy to know how much the brownies are enjoyed! Wishing you all the best, Amanda

Rated 5 out of 5 stars

Always delicious and well received

Always delicious and well received. Brilliantly speedy service for home made delicious treats straight to the door.

October 1, 2024
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Reply from The Brownie Company

Hi Josie, I hope you're well and huge apologies for the late reply, we've had a short break! Thank you so much for the lovely review, it's so appreciated. All the best, Amanda

Rated 5 out of 5 stars

Feedback - 'Absolutely 😋'

Bought as a gift & the feedback was 'Absolutely 😋' & no one but the recipient was getting much of a look in. Excellent customer service from Amanda too. The delivery charge was higher than expected, however I feel it's worth paying if the product gets a massive thumbs up. I haven't been convinced by the 2 brownie gifts I ordered from other companies in the past, but I'm happy about this one & would most definitely order from The Brownie Company again. The positive reviews appear to be justified.

August 15, 2024
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Reply from The Brownie Company

Thank you Lyn for such a lovely review, so happy that Anna loved the brownies! Wishing you a wonderful weekend, all the best, Amanda

Rated 5 out of 5 stars

Such a friendly and personal service

Such a friendly and personal service - efficient delivery and my friends adored the goodies.

July 28, 2024
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Reply from The Brownie Company

Thanks so much for such a lovely review...so happy to hear that your friends loved the brownies! All the best, Amanda

Rated 5 out of 5 stars

Excellent service

Excellent service. Really helped me out for my partner’s birthday. We always get our brownies from here.

June 30, 2024
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Reply from The Brownie Company

Hi Nathan, I hope you had a lovely weekend. Thanks so much for taking the time to leave this lovely review, it means a lot...so happy you love the brownies! All the best, Amanda

Rated 5 out of 5 stars

Amazing as always.

The whole family love them! We always promise ourselves we will make them last over a few days or even a week! No chance!! Gone in a few hours!!

June 27, 2024
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Reply from The Brownie Company

Hi Paul, thanks so much for the wonderful message and so happy to hear the brownies were so loved by you all! All the best, Amanda

Rated 5 out of 5 stars

I feel Amanda went several extra miles…

I feel Amanda went several extra miles - exemplary personal attention
-and of course delicious brownies delivered on date requested!

April 18, 2024
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Reply from The Brownie Company

Hi Alex, I hope you're well and so happy to hear that the brownies were a success! Thank you so much for the lovely review, I really appreciate your words. Have a lovely week. All the best, Amanda

Rated 5 out of 5 stars

Delicious fresh brownies

Delicious fresh brownies, communication excellent and delivered as promised

March 3, 2024
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Reply from The Brownie Company

Thank you so much for your lovely review...so happy to hear the brownies were a success! All the best, Amanda

Rated 5 out of 5 stars

A great gift

Purchased as a gift. The speed of delivery was better than expected and the brownies are amazing. Would thoroughly recommend.

March 4, 2024
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Reply from The Brownie Company

Hi Gary, I hope you're well and thanks so much for your lovely review. So happy to hear that the brownies were a success! All the best, Amanda

Rated 5 out of 5 stars

Absolutely delicious!!!!

February 1, 2024
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Reply from The Brownie Company

Hi Sarah, I hope you had a lovely weekend and thanks so much for taking the time to leave such a lovely review...so thrilled that you enjoyed the brownies! Have a wonderful week. All the best, Amanda

Rated 5 out of 5 stars

Great Brownies

These were a gift to family and friends and they said they tasted great!
They were delivered as promised.
I would definitely use them again.

December 7, 2023
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Reply from The Brownie Company

Hi Renee, I hope you had a wonderful Christmas and thanks so much for taking the time to leave such a lovely review and so glad the brownies were a success! Wishing you all the best, Amanda

Rated 5 out of 5 stars

Fantastic service and super delicious…

Fantastic service and super delicious as always. A firm favourite and all family gatherings

November 29, 2023
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Reply from The Brownie Company

That's so lovely of you to say Sam, thanks for taking the time to review the brownies! Wishing you all the best, Amanda

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