The Brownie Company Reviews 

113
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Delicious brownies, beautifully packed. Have been giving the Mixed Brownie Box for birthdays lately - so easy as it's all ordered online, baked fresh, packaged beautifully and delivered with a handwri... See more

Company replied

Rated 4 out of 5 stars

Very happy with the service received in terms of selection, delivery time and advice. The brownies themselves were a bit dry (gluten free) which is why I've given only a 4* I have in the past been t... See more

Company replied

Rated 5 out of 5 stars

Easy experience from ordering to eating, including a email checking whether they were intended for a Christmas gift. Absolutely without a doubt we will be ordering again. These are genuinely the... See more

Company replied

Rated 5 out of 5 stars

Bought as a gift & the feedback was 'Absolutely 😋' & no one but the recipient was getting much of a look in. Excellent customer service from Amanda too. The delivery charge was higher than expected,... See more

Company replied

Company details

  1. Cake Shop

Written by the company

Hand-stirred single batch brownies since 2005. Baked from home near Stamford, Lincolnshire, and delivered nationwide


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

113 reviews

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4.7

All reviews

(113)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous gift

Fabulous gift, very well received and feedback was delicious

January 6, 2021
The Brownie Company logo

Reply from The Brownie Company

Hi Joanne

Apologies for the very late reply to your lovely review, I really appreciate you taking the time to post it and so pleased to hear that the brownies were a success.

All the best, Amanda

Rated 5 out of 5 stars

Delicious brownies

Delicious brownies delivered promptly and beautifully packaged. Thank you

December 18, 2020
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Reply from The Brownie Company

Hi Josie

Apologies for the very late reply to your lovely review...I just wanted to thank you for taking the time to post it, I really appreciate it. So pleased you enjoyed the brownies!

All the best, Amanda

Rated 5 out of 5 stars

Awesome brownies

Awesome brownies, as ever, and arrived really quickly in perfect condition. Bit sad I couldn't buy any in person at Burghley this year, but getting them through the post is very nearly as good.

November 24, 2020
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Reply from The Brownie Company

Hi Penelope

Apologies for this VERY late reply...I just wanted to thank you for your lovely review and for taking the time to post it, it's greatly appreciated.

So pleased to hear that the brownies were a success and fingers crossed that we'll be at Burghley again soon!

All the best, Amanda

Rated 4 out of 5 stars

Prompt service

Prompt service, good communication and good quality chocolates. It's just a bit pricey for me so won't be able to order again unfortunately.

November 21, 2020
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Reply from The Brownie Company

Hi Catherine

I apologise for the VERY late reply to your lovely review...I really do appreciate you taking the time to post it.

So pleased that you enjoyed the brownies, although very sad to hear that you felt they were too expensive. I do try to keep the prices as low as possible, although this is extremely difficult when using the very finest ingredients and using a courier for fully traceable delivery.

All the best, Amanda

Rated 5 out of 5 stars

Super delicious brownies & best we’ve…

Super delicious brownies & best we’ve ever had.
Easy & efficient to order.

November 13, 2020
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Reply from The Brownie Company

Hi Charlie

Huge apologies for such a late reply to your lovely review, I really appreciate you taking the time to write it and so pleased that you enjoy the brownies!

All the best, Amanda

Rated 5 out of 5 stars

Perfect

Sent as a gift ! Easy to order and delivered quickly! Friend loved it!

October 18, 2020
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Reply from The Brownie Company

Hi Emily

Huge apologies for such a late reply to your lovely review...I really appreciate you taking the time to write it.

So pleased to hear that the brownies were a big hit!

All the best, Amanda

Rated 5 out of 5 stars

5 stars

5 stars, from ordering to taste! Top Marks

October 16, 2020
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Reply from The Brownie Company

Hi Rich

Huge apologies for this VERY late reply to your lovely review...I really appreciate you taking the time to write it and so pleased to hear that the brownies hit the spot!

All the best, Amanda

Rated 5 out of 5 stars

Excellent service and even better tasting treats!!

Excellent service and even better tasting Brownies- the Brownie Company never disappoints. Most recently I ordered these as a post baby treat and they were amazing, from giving to guests who were popping over to meet baby to (more importantly!) a great snack during those long feeds!! They are also a favourite in the office- thank you the Brownie Company!

October 5, 2020
Unprompted review
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Reply from The Brownie Company

Hi Luda

Huge apologies for taking so long to reply to your lovely review...I really appreciate you taking the time to write it and so pleased to hear your love for the brownies!

All the best, Amanda

Rated 5 out of 5 stars

The most delicious brownies

September 14, 2020
Unprompted review
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Reply from The Brownie Company

Huge apologies for this late reply to your review...I really appreciate you taking the time to write it and I'm so pleased to hear you enjoyed the brownies!

All the best, Amanda

Rated 5 out of 5 stars

Simply the best!

I sent the salted caramel brownies to a friend as a thank you. He was in raptures about them - said they were the best he'd ever had. Freshly baked and delivered within two days - a perfect gift.

August 24, 2020
Unprompted review
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Reply from The Brownie Company

Thank you Denise! So happy to hear that the brownies went down so well. All the best, Amanda

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