Badlands Ranch Reviews 2,689

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Many customers report that their dogs love the food and treats, even picky eaters, and some have noticed increased energy and improved health in their pets. People appreciate the natural ingredients and the positive impact on their dogs' coats and digestion. The products are often described as high quality, with many expressing satisfaction with the results for their pets. However, some customers also noted that the price of the products is very high and does not always justify the cost or the small bag size. A few other people also felt that the customer service was disappointing, mentioning issues with orders, double charges, and unhelpful responses. Additionally, some reviewers experienced problems with the product packaging, specifically the bags not sealing properly.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many customers expressing satisfaction, noting that... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing satisfaction, noting that... See more

Price

People report negative experiences with price, consistently finding products to be extremely expensive and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing frustration over issues... See more

Service

Clients share negative opinions on service, with many reviewers expressing disappointment and feeling let... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been feeding my 10-yr old GR Badlands Ranch chicken recipe as a topper. It has been about a month now and he has more energy and the scratching is way down. He used to scratch persistently se... See more

Rated 4 out of 5 stars

I am editing my original review. Our dog did not like the Badland Ranch food and when I requested a refund from customer service, I did not have a positive experience. However, after posting a review... See more

Company replied

Rated 4 out of 5 stars

My dog rarely eats dog food. She prefers people food and not necessarily the healthy stuff. She loves both the treats and the Super Food Complete. The only reason I did not give it five stars is the... See more

Rated 5 out of 5 stars

I have four dogs of various ages, breeds and food pickiness so meal time is always an adventure. It's usually me protecting the bowls of the pickiest eaters from the food motivated puppers. But the ch... See more


Company details

  1. Pet Supply Store
  2. Animal Feed Store
  3. Pet Store

Written by the company

Founded by actress and animal activist Katherine Heigl, we create products made with some of the healthiest foods on Earth — like premium, hearty beef from suppliers who care about the humane treatment of animals, as well as hand-selected superfoods for canine health. We also make it a priority to employ safe, responsible cooking practices by slow-cooking and air-drying our dog food to ensure maximum freshness and nutritional content. It’s all the good stuff your dog needs to thrive, with none of the bad. Named for her ranch in Utah where the Heigl Family rescues animals, Badlands Ranch stands for treating every dog with love and respect. That’s why it is a proud sponsor of the Jason Debus Heigl Foundation and its rescue efforts, medical care, obedience training, and placement of dogs in happy, loving homes. With every purchase of a Badlands Ranch product, you’re not just helping your dog achieve a healthier life… you’re helping another dog in need find a forever home.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Rocky loved the food right away

Rocky loved the food right away. He had been itching so badly and I couldn't find anything that worked, until he ate Badlands Beef Complete. I couldn't believe it when he went the FIRST day without scratching! He loves the food -- I have been giving 1/2 his previous food and 1/2 of Superfood Complete. He has some trouble with his feet, but I think I may have that one figured out! Rocky says THANK YOU!

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Liver treats are awesome all for dogs love them

All four of my dogs all of them gobbled them up quickly! They’re all rescued dogs medium size and two small under 10 pounds. I’ve also used the beef and now the fish dog food as toppers and they love their food .I cannot afford to give all of them the complete food . I added it to the existing food ? it is working great !

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Species Appropriate & My Dog Loves It

This is the most “species appropriate” food I’ve ever discovered. It’s definitely better balanced than what I’m eating daily. Thank you for formulating this amazing odog food.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

I love this food!

I love this food. I love that what I am feeding my dog is real ingredients that are good for him. I see a lot of comments on the Facebook ads for Badlands Ranch saying how expensive it is for such a small bag. I think this is sad considering how I was spending hundreds of dollars on large bags of what was supposed to be good dog food for my dog and after watching and reading all your informative ads and emails I found out it was not even close to good food for him. Plus we seem to care more about what we put inside our bodies rather than what we are putting in our fur baby’s body. So, yes it is expensive, but I think it’s worth it knowing that I’m feeding my dog food and not done by product mess. My dog Watson loves this food. He is excited every time it’s time to have his food. He can hardly stand it to wait in one spot for me to put his dish down on the ground. I can tell an immediate difference in his mood and attitude since feeding him your food. He’s become more playful and his weight is starting to go down, which is fantastic! Being a beagle, he’s a foodie! And they are known for becoming overweight. I’m glad to see these changes and I can’t wait to see the continued improvements. He’s definitely my baby and I want him around for as long as possible! Thank you for making food that is perfect for our babies!

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

My dogs love this food more than ME

My dogs love this food more than ME ! They spin, jump, and wine out loud when they see the bag. I dropped an empty bag on the floor and my largest dog ran with it and layed on it after putting it in his bed. I had to show him a new bag so I could get the empty one. Lol and that is LOVE. I will be a customer for life. What happiness for me and them. No more smelly breath and so energetic.
Thanks Katherine..

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

My little dog has Hemorragic…

My little dog has Hemorragic Gastroenteritis and requires a special diet. Since he started eating Super Foods beef it has made an enormous impact on his stomach health. His poops are more solid. We both smile all the time now. His energy level is up.
I'm very satisfied with how your food has made his health better.
Thank you Katherine and team.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

We LOVE Badlands Ranch

We LOVE Badlands Ranch! Our 80 pound golden retriever uses the beef recipe as a topper on her bowls of kibble and she can’t get to it quickly enough. She absolutely goes crazy for it and eats every bite. Her coat is incredible, energy and behavior excellent, and she doesn’t leave any food behind!

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Thankful For Badlands Ranch Superfood

Badlands Ranch Superfood is the best food ever! My 10 year old Australian Shepherd LOVES the beef superfood! She spins, jumps, and runs around every time I am preparing her food! She has more energy and I can tell how much happier she is. Her poops are SO solid! Thank you so much for creating this amazing superfood!

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

My mini Poms love the food and treats

My mini Poms love the food and treats. They are very picky eaters and love Badlands. I wish you offered a variety subscription because 3 bags will last me a long time with 2 pups under 10 pounds. So I have been buying one of each.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Yorkipoo Digs Right In!

My Yorkipoo began eating this food as soon as I set it down. No cheese, meat drippings,etc., to get her to eat her food. She just ate it dry.
She likes it a lot and so does her sister.
Their poop is well formed and they don’t struggle to make poo poo. It’s wonderful. It saves me spending $30 a month on no scoot supplements for the dog. We love it!

September 1, 2024
Unprompted review

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