Badlands Ranch Reviews 2,689

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Many customers report that their dogs love the food and treats, even picky eaters, and some have noticed increased energy and improved health in their pets. People appreciate the natural ingredients and the positive impact on their dogs' coats and digestion. The products are often described as high quality, with many expressing satisfaction with the results for their pets. However, some customers also noted that the price of the products is very high and does not always justify the cost or the small bag size. A few other people also felt that the customer service was disappointing, mentioning issues with orders, double charges, and unhelpful responses. Additionally, some reviewers experienced problems with the product packaging, specifically the bags not sealing properly.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many customers expressing satisfaction, noting that... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing satisfaction, noting that... See more

Price

People report negative experiences with price, consistently finding products to be extremely expensive and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing frustration over issues... See more

Service

Clients share negative opinions on service, with many reviewers expressing disappointment and feeling let... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been feeding my 10-yr old GR Badlands Ranch chicken recipe as a topper. It has been about a month now and he has more energy and the scratching is way down. He used to scratch persistently se... See more

Rated 4 out of 5 stars

I am editing my original review. Our dog did not like the Badland Ranch food and when I requested a refund from customer service, I did not have a positive experience. However, after posting a review... See more

Company replied

Rated 4 out of 5 stars

My dog rarely eats dog food. She prefers people food and not necessarily the healthy stuff. She loves both the treats and the Super Food Complete. The only reason I did not give it five stars is the... See more

Rated 5 out of 5 stars

I have four dogs of various ages, breeds and food pickiness so meal time is always an adventure. It's usually me protecting the bowls of the pickiest eaters from the food motivated puppers. But the ch... See more


Company details

  1. Pet Supply Store
  2. Animal Feed Store
  3. Pet Store

Written by the company

Founded by actress and animal activist Katherine Heigl, we create products made with some of the healthiest foods on Earth — like premium, hearty beef from suppliers who care about the humane treatment of animals, as well as hand-selected superfoods for canine health. We also make it a priority to employ safe, responsible cooking practices by slow-cooking and air-drying our dog food to ensure maximum freshness and nutritional content. It’s all the good stuff your dog needs to thrive, with none of the bad. Named for her ranch in Utah where the Heigl Family rescues animals, Badlands Ranch stands for treating every dog with love and respect. That’s why it is a proud sponsor of the Jason Debus Heigl Foundation and its rescue efforts, medical care, obedience training, and placement of dogs in happy, loving homes. With every purchase of a Badlands Ranch product, you’re not just helping your dog achieve a healthier life… you’re helping another dog in need find a forever home.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My dogs love this food

My dogs love this food! They have had almost no gas and they itch a lot less and it’s only been 1 month since they started on it.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

My dog loves her food and treats

My dog loves her food and treats! She looks forward to eating her meals and having her treats every day! She has a lot of energy and looks & I can tell feels great! I’m looking forward to trying a new blend next time.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

The dogs love it as a food topper

The dogs love it as a food topper. When I don’t top their food with Badlands Ranch they sit and look at me like, mom, where’s the rest? Sometimes the bag is not easy to open for my arthritic hands, but when a corgi and Aussie stare at you, it’s hard not to put in the extra effort.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Paw Relief

My black lab has had front paw issues for years! Treated by several different veterinarian’s with different remedies and all unsuccessful! Sadie has been on steroids for over 2 years and that is the only relief she’s had until now!! It only took a week and we could obviously see she was not knawing at her paws. It’s been 1 month now and I am starting to taper her steroid therapy down.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Sophie the Shar pei

Sophie is a shar pei who is a very picky eater. She stopped liking farmers dog and started to decline so I knew it was time to switch up her food. Although, badlands is pricey Sophie deserves the best because she is my bestest friend. I have noticed a huge difference in her energy levels and her chronic ear infections has seemed to disappear. And she never hesitates to eat like she use too. She eats as soon as she is served breakfast and dinner with such excitement! Thank you Badlands for a healthy dog food brand that even picky dogs love!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Our baby, Apollo

Our baby, Apollo, has been dealing with upset stomach issues for a year or two now. We've been really careful with food choices but nothing, absolutely nothing has made a difference until now. We were just talking about how much better he feels today. And, he was healing from a surgery when we first purchased this food because we had to cut his portion but we needed him to get nutrients and everything he needed to heel from his knee surgery. It worked. He didn't gain weight and he loved it. Win, win. This weekend was our first visit to the trails since March and he did great. We are not going back to his old diet. This is what we feed him now.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

What makes my experience so valuable

What makes my experience so valuable, is that my tiny girl LOVES her food and bites. She loves the chicken super food, along with the chicken super bites. Recently, I added the salmon super bites.....again, she loves them!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Yorkiepoo transformation

I have a Yorkiepoo, "Little Bit" who I rescued about 6 months ago. After using the dog food for 2 weeks, I noticed his coat was shiny and so soft a week later Little Bit's eyes were sparkling and the aweful tear stains are disappearing. Before using Badlands, he was a picky eater, now he jumps around when he sees the bag and I pick up dish. I spend so much money on tear and coat wipes before using this product. It is worth every penny for a happy pet that loves to eat now.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

My number 1 bff comes first responded quickly when my order…

You responded quickly when my order didn't arrive as planned. I appreciate that as I can't afford to go out & buy more food. I've been making homemade as a variation to taste of the wild for years but have noticed Duke's energy & poop are better now. I'm on a low fixed income but he is my BFF & comes first.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

I have 10 dogs...all different

I have 10 dogs...all different, and they all love the food and the treats. Wish I could afford to give them the food only as their meal, but took Katherines advice and sprinkle it on top of their other food. Glad she suggested it or I probably would not have ordered it because of the cost.

September 29, 2024
Unprompted review
Rated 4 out of 5 stars

I have two dogs one 21 months and 14…

I have two dogs one 21 months and 14 years old. They both love it. I am not sure there is a difference in their behavior but they can’t wait to get their food every day. I use it as a topper and they make sure they eat that first and the rest later. They are grazers.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Before Badlands Ranch

Before Badlands Ranch, my dog was having terrible vomiting problems about 4x's a month or more. After spending thousands in vet bills there was no answer how to make her feel better or what was wrong. We had bad experiences trying the foods the vet suggested and my 3 yr old girl no longer wanted to eat.
Since starting Badlands Ranch, she's a completely different dog! She loves the food, and hasn't had a single problem with it! No more vomiting, regular feces (not loose), and her coat is soft, shiny and healthy! I give her half Superfood Beef and half regular lamb/venison kibble to stretch it a bit. She now waits by her bowl for feeding time and gobbles it all up happily! She's back to her playful healthy self and nothing could make me happier!

September 28, 2024
Unprompted review

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