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See what reviewers are saying

Rated 5 out of 5 stars

Simple and well organized website. Had so many options at a good price - quality ratio. Most of all, the order was delivered as promised within 2 days of placing the order. Very happy with the purchas... See more

Rated 3 out of 5 stars

Instruction is too minimalistic, elements are not marked, you have to find out yourself what is what. Giving 2 stars because cabinet itself is pretty nice. Badplaats came back to me immediately a... See more

Rated 5 out of 5 stars

Good quality, quick delivery. Best prices. I bought glass panels. This is the only store where I could find the right measurements and it was for a reasonable price.

Rated 5 out of 5 stars

Perfecte after sale en service. Probleem met product heel snel en efficiënt opgelost

Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Shower Door Shop

Written by the company

Badplaats biedt het beste design sanitair tegen de beste prijs. Gegarandeerd de goedkoopste!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 50% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible service

Horrible service, long wait time.
The Company still need to send me two items they forgot to send.
No respond on several e-mails, and not picking up the phone.
No chance to get in contact with this Company...
i Would Think twice before shopping here.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Absolutely brilliant customer service. They were really helpful and went the extra mile and more to help resolve an issue which was not of their making. I had a missing part from an item I purchased through a third party who were very unhelpful. Lieke and Bram couldn’t have been more different and I can’t thank them enough for their help. Five stars and more!

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Super happy with Badplaats

Super happy with Badplaats
There was a little chip on the side of the mirror and they did not hesitate to send a new one within a day
Fast delivery, easy to assemble and it looks great

January 21, 2021
Rated 1 out of 5 stars

Very bad materials

Very bad materials , after putting everything together , we open one of the doors and the wood just falls apart .. awful experience.. waste of my money 😓😓

December 7, 2020
Badplaats logo

Reply from Badplaats

Dear Carolina,

We are very sorry to hear that you've had problems with one of our products. We will send you an email and try to think of a solution for the cabinet. We look forward to hearing from you!

Kind regards,

Badplaats

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service. Really helpful company to deal with, very professional & interested in their customers. I had an issue with bathroom unit which I caused myself. Adam at Badplaats was extremely helpful, went above & beyond to resolve my situation. 10/10 recommended.

July 8, 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed to see damage items

I ordered the cabinet and was dissapointed to recieve damaged items and NO instructions manual, sad to know I paid for the service but didnt recieve it. Dont advice you purchase.

May 20, 2020
Unprompted review
Badplaats logo

Reply from Badplaats

Good morning Tam,

Thank you for your review.
Sad to read that your order has been delivered with damages.
Is it possible for you to send us pictures from it to info@badplaats.nl?
Then we will make sure that the problems will be solved as soon as possible.
We can also send you the instruction manual by e-mail.

We would like to hear from you.

Thank you in advance.

Kind regards,

Badplaats

Rated 3 out of 5 stars

Quality is not as according to the…

Quality is not as according to the price. Could be better.

August 19, 2019
Unprompted review
Badplaats logo

Reply from Badplaats

Good morning,

Thank you for your review.
Sad to hear that you are not satisfied with your order.
I will contact you to find a suitable solution.

Sincerely,

Badplaats

Rated 4 out of 5 stars

Good price but delivery man was strange

Good price, good quality. Only the man who came. To deliver just kept the package outside the door and said we do not put it inside the door (very strange). It was off course too heavy for my wife to lift and bring inside so she had to ask help from neighbours. So far everybody else I have seen delivering at least inside the main door. She was not asking him to put on another floor or something..

March 17, 2018
Unprompted review
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