There were very clear instructions as to how Bag2Charity works & what's accepted & what isn't. Was easy to book a date for collection & it gave us time to find as much as we could. Obviously, you h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used bags2charity twice now and on each occasion I have found the service excellent. The communication from them is really useful and timely. The instructions are clear . The guy who collected... See more
Company replied
I love the idea of this charity, my late partners clothing has gone to a specific charity that affected our lives. Its quite an upsetting thing to have to do but this has made me feel more positive a... See more
Company replied
Fantastic service! Easy to navigate website, book collection easily, sms and email confirmations on booking and with expected collection and tracking and collected in timely swift manner and all to he... See more
Company replied
Company details
Written by the company
Bag2Charity offers a free doorstep charity clothing collection service across Yorkshire, the North East, Greater Manchester and beyond. We collect unwanted clothes, shoes, books and household items from your doorstep — no need to be in, just leave bags outside on collection day. Proceeds go directly to your chosen charity partner, including Human Appeal, Children's Air Ambulance, Your Local Air Ambulance, Kidney Research Yorkshire, Funzi and Bodo Trust, Fighting Ependymoma, Wendy's Wish, Ragdolls UK and SNOOP. Book your free collection in under two minutes at bag2charity.co.uk.
Contact info
Unit 6-7 Omega Business Village, DL6 2NJ, Northallerton, United Kingdom
- 01609 780 452
- info@bag2charity.co.uk
- bag2charity.co.uk
4.9
Excellent
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service. Easy to arrange collection, left bags on decking and collected on the day. Will definitely use again
September 4, 2026
Unprompted review
Reply from Bag2Charity
Hi Linda, thank you for your lovely review.
We're delighted to hear you found it easy to arrange your collection and that everything was collected as planned from your decking. It's great that you could simply leave the bags ready for our driver without any fuss.
Thank you for supporting your chosen charity. We really appreciate it and look forward to helping again. 💙
Brilliant experience
Brilliant experience using Bag 2 Charity.
So easy to book a slot and only had to wait a couple of days for the collection. Items collected mid morning without us having to be in.
Charity's to choose from where you want your donations to go to too.
Will definitely use them again. Thanks 😊
September 4, 2026
Unprompted review
Reply from Bag2Charity
Hi, thank you for your wonderful review.
We're delighted to hear you had such a brilliant first experience with Bag2Charity and were able to arrange a collection within just a couple of days. It's great to know you could leave your items ready for collection without needing to be at home, and that you valued being able to choose the charity you'd like to support.
Thank you for your support. We really appreciate it and look forward to your next collection. 💙
Collection Service
Easy to arrange collection and took the goods when they said they would.
September 2, 2026
Unprompted review
Reply from Bag2Charity
Hi Peter, thank you for your lovely review.
We're delighted to hear you found it easy to arrange your collection and that everything was collected as planned.
Thank you for supporting your chosen charity. We really appreciate your support and hope to help with another collection soon. 💙
Really good service and really lovely…
Really good service and really lovely driver who was very polite and pleasant I would defo use again and tell others about the service thank you .
September 4, 2026
Unprompted review
Reply from Bag2Charity
Hi Pauline, thank you for your wonderful review.
We're delighted to hear you received such good service and that our driver was polite, pleasant and friendly. We'll be sure to pass your kind feedback on to the team.
Thank you for recommending Bag2Charity to others and for supporting your chosen charity. We look forward to helping again. 💙
Clearing out unloved items made easy
This service makes giving to charity so much easier. You no longer have to pack up your car and go from charity shop to charity shop to see who is accepting donations. You just bag your items up, arrange a collection date and on the morning they are to be collected you just leave them on your doorstep. It’s quick and easy to set up and such a time saver. You can even choose a charity that you want any money raised to go to. I will definitely use them again.
September 3, 2026
Unprompted review
Reply from Bag2Charity
Hi Juliette, thank you so much for your fantastic review.
We're delighted to hear Bag2Charity has made donating your unwanted items easier and saved you the hassle of taking bags around different charity shops. It's great to know you also value being able to choose the charity you'd like your donation to support.
Thank you for your support and for sharing your experience. We really appreciate it and look forward to your next collection. 💙
I had no bother booking a date for…
I had no bother booking a date for collection on line. They came when they said they would which is great because I had a lot of bags of clothes. Would definitely use them again.
September 1, 2026
Unprompted review
Reply from Bag2Charity
Hi Lorraine, thank you for your lovely review.
We're delighted to hear you found it easy to book your collection online and that everything went to plan on the day. It's great that we could make collecting your larger number of bags simple and convenient.
Thank you for supporting your chosen charity. We really appreciate your support and look forward to helping again. 💙
Great communication throughout process…
Great communication throughout process picked up in good time, polite delivery person
September 3, 2026
Unprompted review
Reply from Bag2Charity
Hi Miles, thank you for your lovely review.
We're delighted to hear you were kept well informed throughout the process and that your collection was completed promptly. It's also great to hear our driver was polite and helpful.
Thank you for supporting your chosen charity. We really appreciate it. 💙
Its my 1st time with Bag2Charity.
Its my 1st time with Bag2Charity, found them great an they explained all about the company, service was great too. Was easy to book on line .. im booking 2nd collection ...
September 3, 2026
Unprompted review
Reply from Bag2Charity
Hi Ms Baxter, thank you for your wonderful review.
We're delighted to hear your first experience with Bag2Charity was such a positive one and that you found the online booking easy and the information about our service helpful.
It's fantastic to hear you're already planning your second collection. Thank you for supporting your chosen charity, and we look forward to collecting from you again. 💙
A brilliant way to recycle
A brilliant way to recycle, very reliable and simple to book
September 2, 2026
Unprompted review
Reply from Bag2Charity
Hi Tony, thank you for your lovely review.
We're delighted to hear you find Bag2Charity simple to book and, most importantly, reliable. It's great to know our service provides you with an easy way to give your unwanted items a second life through reuse.
Thank you for supporting your chosen charity. We really appreciate your support. 💙
Absolutely brilliant experience!
Absolutely brilliant experience as first time customer with Bag2charity service. 💯
I'm housebound and autistic so have accessibility needs when it comes to using services and I'm totally reliant on finding top quality home collection or delivery services.
Bag2charity definitely gets my vote in being customer friendly and disability friendly in the simplicity and ease of booking a home collection 👍
Also the way that Bag2charity communicated with me during the process was just right. They kept me updated but didn't bombard me with emails which can cause sensory overload for people with autism.
On the day of collection they simply asked me to leave the bagged up items on my doorstep. This is a lifesaver for disabled or older people who can't lift bags to leave them at the end of their driveway or on the pavement, as many charity home collection services require.
I read about the charities they work with and support, and they are all such deserving causes 🙏
I would wholeheartedly recommend anyone reading this who has items to donate to charity to use Bag2charity as their first port of call.
You won't be disappointed. ⭐⭐⭐⭐⭐
September 3, 2026
Unprompted review
Reply from Bag2Charity
Hi Jk, thank you so much for taking the time to leave such a thoughtful review.
We're delighted to hear your first experience with Bag2Charity was so positive and, most importantly, that you found the service accessible and easy to use. It's wonderful to know that our communication, simple booking process and doorstep collection made donating from home straightforward and comfortable for you.
Thank you for your heartfelt recommendation and for choosing to support one of our charity partners. Your feedback means a great deal to us, and we look forward to helping with your future donations. 💙
Fantastic service
Fantastic service! Easy to navigate website, book collection easily, sms and email confirmations on booking and with expected collection and tracking and collected in timely swift manner and all to help a charity of choice! Ive had two collections in 2 weeks! Great way to recycle and for those things you buy and never wear etc or lose weight do they no longer fit. I don’t drive and have mobility issues so unable to carry all this to charity chops but this service is outstanding. I’ll be booking again as I get the autumn n winter things out to sort. Also for information you can either leave the bags for collection outside of your door or if you prefer you can ask them to knock and collect at the door which is wonderful to. Thank you! Fabulous service raising for very deserving charities.
September 3, 2026
Unprompted review
Reply from Bag2Charity
Hi Karen, thank you so much for your fantastic review.
We're delighted to hear you've already had two successful collections in just two weeks and found everything easy, from booking online to receiving your collection updates and live tracking. It's especially lovely to know the home collection service makes donating more accessible for you when getting bags to a charity shop isn't easy.
Thank you for sharing your experience and for supporting your chosen charities. We really appreciate your continued support and look forward to helping with your autumn and winter clear-out. 💙
EASY TO BOOK YOU GET TO CHOOSE THE…
EASY TO BOOK YOU GET TO CHOOSE THE CHARITY YOU WOULD LIKE TO DONATE TO .THEY SENT INFORMATION OF WHERE YOUR PICK UP WAS AND WHAT TIME AND TRACKER OF WHERE THE DRIVER WAS, THE DRIVER'S ARE VERY POLITE.
September 2, 2026
Unprompted review
Reply from Bag2Charity
Hi Julie, thank you for your wonderful review.
We're delighted to hear you found the booking process easy and enjoyed being able to choose the charity you'd like to support. It's great to know the collection updates and live tracking were helpful, and that our driver was polite and friendly.
Thank you for supporting your chosen charity. We really appreciate your support. 💙
Bag2Charity
An excellent way to get rid of unwanted clothes. You choose the charity you wish to support; arrange a pickup and your bags are collected from your pickup point. The pickup is tracked and the driver was polite, professional and friendly. A brilliant service. Thank uou
September 2, 2026
Unprompted review
Reply from Bag2Charity
Hi Margaret, thank you for your wonderful review.
We're delighted to hear you found Bag2Charity such an easy and convenient way to donate unwanted clothes. It's great to know you valued being able to choose your charity, track the collection, and receive friendly, professional service from our driver.
Thank you for your support and for supporting your chosen charity. We really appreciate it. 💙
Reply from Bag2Charity
Hi Georgiana, thank you for your lovely review.
We're delighted to hear you received great service from Bag2Charity.
Thank you for supporting your chosen charity. We really appreciate your support and hope to help with another collection soon. 💙
I'm very happy with Bag2Charity service
I'm very happy with the very existence of the Bag2Charity Trust. The booking process was easy, the customer care was responsive, and service collection (15 bags of clothes and kitchen stuff) by Ian was very smooth, it was straightforward and on time. Bless this charity we can donate the unused stuffs for other people who need it much more. Two thumbs up!!!
September 1, 2026
Unprompted review
Reply from Bag2Charity
Hi Ni Wayan Purnama Sari, thank you so much for your wonderful review.
We're delighted to hear you found the booking process easy, our customer service responsive, and that Ian made the collection of your 15 bags so smooth and straightforward. It's great to know everything was collected on time and with no hassle.
Thank you for choosing Bag2Charity to give your unwanted items a new purpose while supporting your chosen charity. Your kind words really mean a lot to us. 💙
Great service from beginning to end
Great service from beginning to end. No problem booking spot and kept updated on delivery day and time. Definitely recommend and definitely will use again.
September 1, 2026
Unprompted review
Reply from Bag2Charity
Hi Maureen, thank you for your wonderful review.
We're delighted to hear you found the whole experience easy from beginning to end and that our updates kept you informed about your collection day and time.
Thank you for your recommendation and for supporting your chosen charity. We really appreciate it and look forward to helping with your next donation. 💙
Excellent service
Excellent service, 1st time used this company straight forward booking process and also you can track when collection will be made highly recommended 👍
August 28, 2026
Unprompted review
Reply from Bag2Charity
Hi, thank you for your wonderful review.
We're delighted to hear your first experience with Bag2Charity was so positive and that you found the booking process straightforward. It's great to know you found the live tracking helpful too.
Thank you for your recommendation and for supporting your chosen charity. We hope to help with another collection soon. 💙
It’s excellent and easy to use I’d recommend it. …
It’s an excellent service so quick and easy but better still they take more bags than most charity collections have done when I’ve had bags left by other charities to use through my letter box. I’d highly recommend this and definitely I’ll be using it again soon as I’ve always such a lot of children’s clothes and toys to donate.
I’m glad I looked it up online as the idea of charity’s sending out bags then collecting them seemed to of stopped after Covid unfortunately.
August 28, 2026
Unprompted review
Reply from Bag2Charity
Hi Suzy, thank you so much for your fantastic review.
We're delighted to hear you found our service quick and easy, and that being able to donate a larger number of bags is particularly useful for you. It's great that we can provide a convenient way to regularly donate your children's clothes and toys from home.
Thank you for recommending Bag2Charity and for supporting your chosen charity. We really appreciate it and look forward to your next collection. 💙
Excellent service
Excellent service. Booking was simple online giving plenty of options. They arrived on the date booked and took the bags without any fuss. I was kept fully informed, including a gentle reminder to put the bags out. I will certainly use them again.
August 26, 2026
Unprompted review
Reply from Bag2Charity
Hi Ellen, thank you for your wonderful review.
We're delighted to hear you found the online booking simple and had plenty of collection options to choose from. It's great to know our updates and reminder were helpful and that your bags were collected on the booked date without any fuss.
Thank you for supporting your chosen charity. We really appreciate your support and look forward to helping again. 💙
Kept in touch throughout
Kept in touch throughout, provided tracking. Very easy to book too.
August 27, 2026
Unprompted review
Reply from Bag2Charity
Hi, thank you for your lovely review.
We're delighted to hear you found the collection easy to book and appreciated being kept informed throughout. It's great to know the live tracking was useful too.
Thank you for supporting your chosen charity. We really appreciate it. 💙
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