bagnallandkirkwood.co.uk Reviews 

29
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased a stock for my rifle in error I contacted the company before the stock arrive and they charge me 72 pounds 20%restock fee and 12pound for the cost of delivery at first time that I pay... See more

Rated 5 out of 5 stars

For a start the staff were very welcoming from the minute we walked through the door (a much better experience compared to where we'd gone an hour earlier). We were looking for advice and guida... See more

Rated 5 out of 5 stars

Fanatic service. Super fast, informed all the way. Website is a must for spares and repairs, plus many other addictions available. Highly recommend, another company saved to my favourites, and to make... See more

Rated 5 out of 5 stars

Ordered a part for my reximex on a Thursday evening and received it on the following Saturday!! Outstanding service as I'm over half the country's length away from them, many thanks for a great and sp... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(29)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustful, professional and reliable

A very positive experience when bought GRS stock for my new rifle. It was unavailable in stock but it was quickly resourced by the shop and sent by ParcelForce. The item was expected to be back in stock middle August but was delivered inside 2 weeks from the time I had ordered it. Excellent. Trustful, professional and reliable online shop.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Company you can trust

I've had multiple orders from this company with no hassle at all. All stock on there website is live so if it says in stock then it is in stock and if you order on a one day it will be delivered on the next if you select 24hr shipping so if your like me and want it before you have ordered it LOL this is definatly the retailer to use. Amazing service keep up the good work..

July 25, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS, DO NOT DEAL WITH THESE FRAUDS, TRIED TO BUY A NIGHT SCOPE, THEN AFTER GOING THROUGH MY DEBIT CARD SECURITY ONLINE TO A PROVE THE TRANSACTION.

SELLER THEN WANTED MY ID!!! Said my bank needed it, utter nonsense I bank with starling approved it left my bank account too.

Contacted my bank, they said utter nonsense and that i went through security to approve payment so no ID would be required as if I failed the security they would of stop payment.

They are really sketchy and shady people !! be careful of them avoid at any cost.

My Bank told me not to provide any further details as it was not asked by them and this shady business is lying.

They say they refunded my order “I will see if this is the case” to obtain more ID shows fraud on a different level, once they have your debit card number, then they want my ID humm shady and dodgy company !!

Order No 24748 ((Time wasters and mess customers about too with their lies and fraud)

June 21, 2021
Unprompted review
bagnallandkirkwood.co.uk logo

Reply from bagnallandkirkwood.co.uk

This gentleman's payment failed our security checks. His card details did not match with the delivery address and our payment gateway flagged the payment as "potential fraud". This was explained to the gentleman and we simply asked for further details to confirm card ownership (ID check etc), the gentleman was not willing to provide the information so his order was cancelled and immediately refunded in full.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look