I am very satisfied with my experience. The communication with the staff was excellent — professional, efficient, and quick to respond. The clothing looked exactly like the photos, beautifully made an... See more
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Company details
Written by the company
U.K.’s Leading Authentic Pakistani Multi Brand Online Store
Contact info
United Kingdom
- +447762166616
- info@bahirah.com
- bahirah.com
Replied to 5% of negative reviews
Typically replies within 24 hours
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Very disappointed with Bahirah's…
Very disappointed with Bahirah's customer service. Received my outfit after 2 months of ordering and no one from their team replied back to a single email.
Horrible service
Horrible service. My daughter ordered a suit at the end of May and am still waiting for delivery. I have tried to contact them several times, but no response. Avoid at all cost.
My suit is amazing and fits perfectly
My suit is amazing and fits perfectly ! I’m so happy with it
Rubbish quality and service
I ordered an outfit for Eid, at first it looked promising with the order coming in just on time but when I opened the package my dress was poorly packed, beading was missing and it looks cheap! Doesn’t look like the photo online! I was very disappointed!!! I messaged the company on Instagram and was asked to send an email for refund, I’ve sent them 2 emails and no reply. Will never order from them again. Also the outfit came with an invoice from Pakistan of $30 and i paid £140!!!!! Rip off!
Very pleased with the service I…
Very pleased with the service I received from start to finish. I am looking forward to wearing my outfit for Eid, it’s beautiful.
Ordered 2 standard sized dresses for…
Ordered 2 standard sized dresses for £260 and when they arrived the quality was so bad, stitching was odd on both size. They were 2 of the exact same dresses in different sizes, they came in slightly different colours. Threading was coming out and when I tried to return and get a refund they accused me of getting custom sized dresses which is why they can’t refund me. I was very disappointed I have proof of the bad quality items. After many emails complaining about the state they came in they gave a little bit of money back. WOULD NOT RECOMMEND ORDERING FROM BAHIRAH.
THE WORSTTTT the worst material EVER
THE WORSTTTT the worst material EVER. Do not buy. Bought a dress for £160 plus £10 shopping for it to come unevenly stitched, stitching come out and the WORSTT material I’ve ever seen in my life. The material was so itchy and the colour was so so off. Cannot get a full refund either.
- no idea how to reply and YOU DID NOT GIVE A FULL REFUND!!!! we had not worn this hideous dress for the wedding but after paying SOOO much for this dress that’s worth £10 we had to wear it to an event. I had never felt so uncomfortable in an outfit. And plz 160? If I remember correct it was £200 and sometging for 2. You had failed to mention this when accepting my order. We hadn’t even ordered a “customised” dress as you said it was not possible. Now all of a sudden you could not provide a refund. Everytime I’ve emailed you or dmd you and spoke about the poor quality of the dress you chose to not acknowledge it. This says something about you.
You’re telling me to email you if I have any other queries? You completely blanked all my emails AND YOUVE BLOCKED ME ON INSTAGRAM. DO NOT BUY PLEASE READ ALL THE REAL REVIEWS. I WISH I checked the reviews on here before ordering from a fraudulent company like yourselves. Lesson learned.
You gave me 35% back. I am still at a loss.

Reply from BAHIRAH
gorgeous
The dress I ordered was beautiful. It didn’t exactly match the picture (the pictures shows a white creamy look while the actual one is light beige) but overall it’s beautiful. I’m excited to wear it, all of the gems and stones held in place none fell or moved. The dress was tailored perfectly in length and size. I will definitely be returning to bahirah for more clothse in the future.
FANTASTIC QUALITY AND EXCELLENT SERVICE…
FANTASTIC QUALITY AND EXCELLENT SERVICE 👏
I have had the best service while ordering my suits from Bahirah, I ordered these suits needed them urgently and the customer service was fantastic, from communication on every step of the way and getting my suits delivered to me by hand on time, best experience ever 👍 will definitely be ordering again.
Exceptional formal dress and service
Exceptional formal dress and service. I contacted the seller and needed the dress in less than two weeks to the US. They were able to get it to me a day earlier than when I asked for it and it is beautiful.
Amazing
I ordered three suits and they look so beautiful. The communication between myself and the company has been excellent and were so friendly.I could not fault them given the limited timeframe I had for the suits to arrive and will be definitely ordering again.
I had a very pleasant experience…
I had a very pleasant experience ordering from Bahirah. The team was in contact with me from my initial inquiry on the product to delivery. The quality is excellent and the fitting, with customizations, is on point - all for a very reasonable price.
Can’t wait to order my next dress from them.
M Khan, New York
Amazing!!!
Its been amazing from start to finish. I asked for a tailored dress last minute ans they where amazing. My dress arrived a week later and I'm in love its beautiful and fits really well. I'm so impressed xx
Outfits were beyond my expectations…
Outfits were beyond my expectations very beautiful
Brilliant clothing and quality
Brilliant ! Always received my products in 4-6 weeks as promised.
This website is clearly a scam
This website is clearly a scam. Even on Instagram if you see the pictures they are tagged on, these are very dated. I can see that they only provide outfits to people who have high instagram followers count. I have sent so many emails, they claimed that due to corona the shipping was delayed but it has now been 4 months and I know that import from foreign countries were still running. I’m super pissed and I’m out over a hundred pounds.
The best clothes ever
The best clothes ever - attention to detail is fantastic on my dress but delivery can be improved
stay away
I am willing to bet everything that 99% of the positive reviews on here are lies. Please stay away they are still scamming and stealing from their customers. They need to fear God.
Glad I ordered my Eid outfit in advance…
Glad I ordered my Eid outfit in advance this year. Stunnin designs. Sizing is perfect, love the little details on the outfit. So pretty ... Thank you for keeping me updated through out
BAHIRAH IS THE WORST
They were pretty responsive to my needs in the beginning but when it came down to shipping and delivery, bahirah literally ghosted me and basically what happened to the reviewers who’ve been giving this company 1 star reviews. I received a shipping email, after reaching out through email and dms, but they didn’t include a tracking number LOL so they probs haven’t sent it. Super disappointed and will definitely not use them again as they seem to be more responsive to people who have a higher follower count on Instagram. Sad I won’t be able to wear the beautiful outfit I ordered but more furious and disgusted by their customer service. Don’t ever ever buy from here.
UPDATE 3/14
I have yet to receive my order or hear from Bahirah—a truly disgusting/disappointing experience. They obviously have an extremely bad work ethic and are a scam. I ended up placing a dispute with my credit card to receive my money back. Pls don’t waste your time on this horrible company.
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