Bakerandstonehouse 

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Rated 4 out of 5 stars

Ordered a walnut root coffee table for delivery as the price was very competitive and it it looked good. Turned up and just as shown in the photo, very sturdy and perfect for the room. One sta... See more

Rated 5 out of 5 stars

Great experience throughout. The hanging chair for the garden that I ordered was delivered exactly on time and by friendly and efficient delivery guys, Blaise and Matt. The chair is really good qualit... See more

Rated 5 out of 5 stars

B & S said delivery would take 6 weeks spot on .Zak and stu were exceptional,shoes off when on the carpet,very efficient and very pleasant well done.

Rated 1 out of 5 stars

Ordered a reclaimed wood dining table, it arrived without fixings. It was also slightly damaged. A replacement was offered to be re-delivered but the purchase to delivery time would have been a month... See more

All reviews

(189)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Barker and stonehouse Newcastle

Leigh was very helpful with us in finding the wardrobe we were after and even took the time to get in touch later and update about a unit we were after that was no longer available. Great service.

January 8, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely store and helpful staff

Great service from Leigh Irvine in the Newcastle store. Found a lovely bookcase while we were browsing, Leigh gave helpful advice and made the ordering and delivery process very easy. Thank you 👍

January 8, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service from Ian…

Wonderful customer service from Ian Whiskin at Barker and Stonehouse.
We purchased some Wiemann bedroom furniture B&S, spending over £7000! Wiemann’s use a third party company to install their bedroom furniture called D&I solutions. After D&I installed our bedroom furniture we noticed several problems, chips out of one of the plinths, handles put of wonky on the chests of drawers, one wardrobe not fitted properly, none of the safety bolts put on to secure the very heavy bifold glass doors, they were just thrown into the bottom of one of the wardrobes.
Needless to say D&I solutions and Wiemann’s did not want to take responsibility for this shoddy work. Luckily Barker and Stonehouse came to the rescue and got everything sorted out, although it took almost a year to do so from ordering the bedroom furniture.
I wouldn’t hesitate to buy from Barker and Stonehouse again as they have been exemplary throughout this ordeal, but I would never buy or recommend Wiemann’s EVER.

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant delivery!

Brilliant delivery by Darren S and Thomas H today of my new side table from Barker and Stonehouse. Kept informed and very polite and helpful. Thank you 😊

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Received my furniture today and very happy with my purchase. The delivery guys Stephen and Colin were very helpful, polite and put our furniture where we wanted it and handled with care.
Thank you 10/10

October 26, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointing aftercare

Disappointing aftercare, been trying to return goods for 5 weeks now, no clarification emails, no returned phone call. Product was lovely but unsuitable, found the experience stressful ☹...update(24 hrs later) - chairs have been uplifted 😊

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

The delivery team did a fantastic job

The delivery team did a fantastic job, by ensuring the sofas were placed in the right place, carefully ensuring no marks on the walls and cleaning up after themselves, very effective and efficient.

Thanks to John and Stu Blaydon.

August 6, 2022
Unprompted review

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