Our latest order arrived in timely fashion. The rest of this review is absolutely no reflection on Bakerly, but apparently UPS decided to use our package for a rugby scrum. Our package arrived totally... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love your product
Product is good but I didn’t intend to…
Product is good but I didn’t intend to have a subscription. I want to purchase only when I have money and need to do so.
I love bakerly products
I love bakerly products. I first tried them at a friend's house. I have only had the pancakes. Great treat or for breakfast with syrup. They have no high fructose corn syrup or artificial flavors. That makes them the best.
Calling me someone else's name!
The products themselves are good. But very over priced. You get 6 small pancakes for 5 bucks. I tried several items including the crepes, Brioche bread and chocolate croissants. Many of these items can be bought elsewhere for much cheaper. Such as Costco and BJs. The ingredients are relatively the same. However, what has made me no longer wish to order is that I am being addressed by some other name! I emailed the customer service support and it was AI generated with no resolution. Very disappointing. Goes to show my business is not respected!

Reply from bakerly
Timely receipt of the items I ordered
Timely receipt of the items I ordered. Well packaged and contents were fresh and flavorful.
I have not received my items yet
Right now I have only tasted the…
Right now I have only tasted the chocolate croissants. They are very good. Fresh and tasty
Fast delivery and packaged well to…
Fast delivery and packaged well to protect product.
Love these items
I ordered the pancakes to go, crepes and some of the bread. Everything is delicious. Also, customer service is amazing. I needed to change the shipping address and they were very helpful and quick response. Thank you
We are addicted to your pumpkin…
We are addicted to your pumpkin brioche. We gave several of them as Christmas gifts along with bags of clementines. Everybody loved it
My husband usually cooks a big…
My husband usually cooks a big breakfast for our 4 grandsons but they usually fidget and don’t really eat because they want to open presents. This year we replaced the French toast with your French pancakes. They were a huge hit because they can eat and play at the same time. We got to spend more time with the kids and their mom was happy that they had no artificial ingredients. Will be buying again. Thank you!
Eating pumpkin bread for breakfast
Eating pumpkin bread for breakfast with pecan butter on Christmas Morning!
Fresh
Awesome product! Always fresh and of course yummy to boot. Our favorite are the individual pancakes.On the go and ready to eat. Even better when armed a bit with some good old Maine Maple Syrup
Disappointed …
Ordered 5 packages of the wonderful pancakes. I was disappointed and upset to see that the expiration date on all of them was in early January. In our two-person household, there's no way we will eat all of them by then (and do not have freezer space). Was hoping for a longer shelf life.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







