Still cannot find how to get a hold of the balanced company still no box was charged again how in the world can you get ahold of them!
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See what reviewers are saying
My 3 day meal plan box of the Classic weightloss menu arrived before i got up early on Friday. Beautifully packed and presented breakfast, lunch and dinner with a really handy menu detailing all of th... See more
Company replied
Balance box has made it so easy to stay healthy while busy and supporting my 80/20 lifestyle. The food has flavour and variety which I appreciate so I don’t get bored and saves me time during busy wee... See more
Company replied
I'd love to comment on the great food. Unfortunately when the food is delivered between 2200 and 0600 (w/e M25 only), without a text/email to confirm, there is a good chance that it goes missing. M... See more
Company replied
Company details
Written by the company
Balance Box delivers all your daily food requirements direct to your door, there’s no need to plan, shop, chop or cook – we do it all! Our chefs use the freshest, seasonal and ethical produce to deliver delicious, nutritionally-balanced meals nationwide.
Contact info
Arches 38,39 & 40 New Covent Garden Market, SW8 5PP, London, United Kingdom
- 020 7720 8583
- hello@balancebox.com
- balancebox.com
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Weightloss and a healthy conscience, the lazy way - perfect
Ok, so I don't really know yet about weight loss, as I've only had a 3-day experience so far, plus I never weigh myself. But I certainly feel healthier and with more energy already. I was very impressed by the delivery, the packaging was very professional, and recyclable, and the food, even for the 'lighter' option, more than plentiful enough and absolutely fresh and delicious. There's also a sheet to explain exactly what you are eating, for each meal. I also love the fact that the box is left by your door, or wherever you want it, by 7am sharp, no fuss, no complications.
Funnily enough, I was just telling my daughter a couple of days before discovering Balance Box, that if only I had my own dietician/cook preparing meals for me... which is probably why I jumped on them.
I maybe should have waited for more experience under my belt, so to speak, before leaving a review, but that's how enthusiastic I am about it. My next delivery is due in a few days and I can't wait. Thank you, Balance Box, money well spent!

Reply from Balance Box
Excellent food and service
Two weeks into my new diet plan I am delighted with the service and quality of the food. Breakfasts, salad and soups are particularly good. For my taste I would prefer dinners to have a bit more protein and slightly less vegetables.
Will continue with the food packs.

Reply from Balance Box
Yummy food!
Really delicious food and excellent delivery system. My only comment would be they are somewhat inflexible around food plans/ type of boxes.

Reply from Balance Box
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