BaliLaundry Reviews 555

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quality of the cleaning, the efficiency of the delivery, and the professionalism of the staff. Many people appreciate the reasonable pricing, especially compared to hotel services, and the convenience of pick-up and delivery. Consumers frequently mention the quick turnaround times, with clothes often returned on the same day, clean, fresh, and neatly folded or ironed. However, some customers also noted issues with the service. A few reviewers reported receiving clothes with new stains after washing, expressing dissatisfaction with the quality of the cleaning and the company's response to these concerns. Some people also felt that the service was overpriced for the quality received, particularly when issues arose.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, communication, and quality.... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the impeccable cleaning, noting that... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, efficiency, and excellent... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the efficiency and... See more

Price

Consumers find price to be positive, consistently reporting that the services are affordable and offer good... See more

Based on these reviews

Rated 5 out of 5 stars

This was so easy - contact Bali Laundry using WhatsApp, tell them where we are staying, leave our laundry at reception with our room number, get confirmation it has been picked up, then confirmation i... See more

Company replied

Rated 5 out of 5 stars

Hi team, I just wanted to express my positive experience and to provide feedback! Such a great service and I want to highly recommend your business to everyone else who might be visiting Bali! My hote... See more

Company replied

Rated 5 out of 5 stars

Our washing was picked up at 11am and returned to us by 4pm, having been washed, dried, ironed and folded. We’re very pleased with the service, especially considering we handed over almost 18kgs worth... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous service! Paid extra for same day delivery and still worked out to be far cheaper than resort prices - they also offer free pick up and delivery! Clothes were delivered within 5 h... See more

Company replied


Company details

  1. Laundry Service

Written by the company

We are a laundry service that provides Same Day Express laundry pickup and delivery services. We offer the convenience of being able to schedule your laundry pickup and delivery online, so you can focus on what matters most to you. When you choose balilaundry.com for your laundry services near you in the following areas: Seminyak, Nusa Dua, Legian, Kerobokan, Sanur, Kuta, and Jimbaran you can be assured that we will take care of everything from start to finish. We're dedicated to providing exceptional service to each of our customers, and we do this by offering professional laundry service at very competitive prices. Our goal is to provide quality solutions for all your washing needs. Whether it's just one load or a whole house full, we'll get it done right!near you


Contact info

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

All are handled professionally.

All are handled professionally.
Very satisfying!

April 2, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Titi, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Great service.

Great service.

April 2, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Daniel, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Recommended Laundry in Bali

Admin is very responsive. Fast service. Couldn't ask for more..thank you for the service

April 2, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Maria, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Giuseppe, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Excellent service

Same day service, gentle detergent for my baby’s items. Thanks!

April 2, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Alexandra, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Great service and quick response

Great service and quick response

April 1, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Kshama, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Very professional service that took great care with our items

From start to finish it was very easy to book in a date and time online for collection direct from our Villa and correspondence from BaliLaundry via WhatsApp was instant and very professional. We had just been quad biking and had some very challenging mud stains to remove from our clothes and BaliLaundry did their best to remove these, and even sent us photos to update us. I cannot recommend this service enough for travellers to Bali. We will definitely be using this service again before our holiday is over.

March 19, 2025
Unprompted review
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Caitlyn, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

The service we experienced was…

The service we experienced was excellent. A quick Google search, opened a WhatsApp chat, they responded immediately, picked up our laundry same day, weighed it and send us a picture on the scale, great rates, returned the clean laundry back to our hotel 6 hours later, kept constant communication throughout the entire process, clothes were so fresh, clean, pressed and arrived warm. highly recommend!!

March 19, 2025
Unprompted review
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Dylan, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Good service

Good communication. Clothes properly washed and packed nicely on return. Highly recommend.

March 19, 2025
Unprompted review
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Sandra, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 4 out of 5 stars

I had mine returned in six hours

I had mine returned in six hours ! The cost was £7.50 for 2 kilos !! But i needed it done !

March 4, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Howard, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Fast and professional

Fast and professional! :)

March 4, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Carol, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Exceptional service

Exceptional service. I love using Bali Laundry as they are always reliable and trustworthy. Amazing service!

March 4, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Chloe, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Thank you

Thank you, so organized and so helpful. Will 100% reccomend 😍

March 3, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Tammi, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Great and easy service

Easy service and quick at responding!

March 3, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Ella, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Excellent!

Very easy to set up with communication via email and WhatsApp. Fabulous service. Very prompt and polite. Clothes smelt lovely and fresh when we opened the neatly folded and pressed package. Highly recommend!

February 28, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Sharon, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

First time using and very happy

First time using and very happy with the service, will miss your service dearly while leaving Bali🫶

March 2, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Tiziana, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

It was a great experience got our…

It was a great experience got our clothes in a very timely manner and all was very clean. Thank you very much.

March 2, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Phil, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Fast response

I like the service from Bali laundry. very friendly and serve wholeheartedly, offering more effective service. and also very fast response to customers. and also very affordable prices. Thank you so much Bali Laundry

March 1, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Jack, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Service and communication is excellent highly recommended!

We have used this service twice now , express same day service and it been excellent. Wouldn’t hesitate to use this service again or recommend. Laundry is folded and smells amazing.

Thank you Bali Laundry you guys are life savers. Cheers Michael & Sarah Boyd

March 1, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Michael, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

Rated 5 out of 5 stars

Immediate response to my request for…

Immediate response to my request for service. Unbelievably simple process.
30 minutes after I googled “laundry near me” my washing was picked up.
Simple cash or card payment and a wonderful job done.

February 27, 2025
BaliLaundry logo

Reply from BaliLaundry

Thank you so much, Desmond, for taking the time to leave us a review.
We strive to provide the best laundry service possible and appreciate your feedback as it helps us to improve our services.
We look forward to providing you with excellent service again. Terima kasih 🙏

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