It started 3/4 weeks ago. I placed a order paid extra to get delivery on 2/2/26 for my wife’s birthday, on 2/2/26 by lunchtime the balloon hadn’t arrived so I rang the store to see what was going on,... See more
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Used this company a few times. Never had a problem. Delivered on time. My adult son is autistic and has little interest in the actual balloons but always remembers and loves the little packet of H... See more
My balloon was delivered promptly it was a nice surprise as I don't get to c my son often as we live far apart. It was more than I expected as there was confetti when he opened it. My grandchildren sc... See more
Company replied
I used Balloons by Post for a display of 5 balloons for an 80th birthday. The purchase process was easy, the balloons were delivered in time, arriving in a huge box which led to some excited confus... See more
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Company details
Information provided by various external sources
Balloons and balloon bouquets by post gifts, delivered next day throughout the UK. Cheap and great value options available for Birthdays, Valentine's day and many other occasions . Find out more here!
Contact info
Breach of guidelines
Reliable company.
The company seems to be reliable, although I have only used them once the balloon got there on time.I would certainly use them again.
I was disappointed with delivery
I was disappointed with delivery and feel perhaps a better courier be used in future. It was easy to order , I ordered a week in advance for a specific day and paid for specific delivery date and time for a birthday.
While the order was dispatched timeously it was sent with Royal Mail and was not delivered in the time frame. I had to call to enquire where it was when it didn’t arrive and was told it should be delivered. It was finally delivered late in the afternoon which spoiled the surprise

Reply from BalloonsByPost.co.uk
Excellent customer service
Order process was easy from the many options available.
Good communication and prompt delivery.
My grandson received helium balloon on…
My grandson received helium balloon on right day and looked just as i ordered
Bonza balloons are the best!
Your service is amazing.Fabulous choice backed by a proficient delivery system.Never any doubt that the joys of receiving your balloons is in question!!
DISAPPOINTED
Arrived late - on the evening of the day following the requested date which was my wife’s birthday/party (therefore useless). The display was uninspiring and part deflated. Supplier blamed the weather and offered only a partial refund. This may meet Ts&Cs but is not an honourable solution.
Excellent product and delivery.
Arrived on time lovely gift
Good selection and price isn’t too bad…
Good selection and price isn’t too bad either!
Top on time deliver.
Happy customer.
Two balloons sent to congratulate my sister on the news the chemo had worked and cancer had gone. They arrived the next day as stated and were just what I had ordered. I was very happy with them and my sister was delighted. I would definitely order from here again.
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