After ordering a wing back chair I was able to contact Balmoral Textiles in order to obtain a matching length of leather to re upholster a footstool which I owned. The staff confirmed my request and q... See more
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Excellent experience with Balmoral textiles, easy online ordering and hassle free pick-up from the store. Love the new fabric, up-cycled my dining room chairs and they look amazing! Thank you so much.... See more
Warren was very quick and efficient at replying to my queries by e-mail and then making it easy for me to purchase my fabric, which was dispatched the next day. Very impressed with the service.
I ordered the custom size foam online and it was ready for collection the following day. It's exactly as described. Very pleased with service.
4.7
Excellent
67 reviews
Hasn’t replied to negative reviews
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Warren was so helpful and went above…
Warren was so helpful and went above and beyond to help me with my purchase
June 21, 2024
Perfect size foam and brilliant service
I ordered the custom size foam online and it was ready for collection the following day. It's exactly as described. Very pleased with service.
June 13, 2024
Customer Service
Warren was very quick and efficient at replying to my queries by e-mail and then making it easy for me to purchase my fabric, which was dispatched the next day. Very impressed with the service.
June 4, 2024
Foam was missing sharpen due to packing…
Foam was missing sharpen due to packing had had to replace from another company
June 11, 2024
Fast service
June 10, 2024
Rapid service
Ordered a few samples of fabric to help us choose what to recover a suite with. Arrived very promptly.
May 27, 2024
Quick service
May 21, 2024
Great service and product
After ordering a wing back chair I was able to contact Balmoral Textiles in order to obtain a matching length of leather to re upholster a footstool which I owned. The staff confirmed my request and quickly processed my order which I picked up personally. To my delight I was supplied with extra leather which let me make a matching cushion. Delighted with the service and product.
May 1, 2024
Well packed
Well packed. The delivery person went to great lengths to make sure it was left out of sight. Thank you
April 16, 2024
Very bad customer interface
Very bad customer interface. Off hand and couldn’t care less attitude to customer
April 11, 2024
Order ready next day
April 3, 2024
Excellent Speedy service
April 5, 2024
Disappointing but adequate
Disappointing. For almost £100 for four castered legs I expected much higher quality. The wood is quite cheaply finished, and the brass cup, if it is brass, has a poor finish. Quite a few dark blemishes and pitting in the surface which will not clean or polish out. Solvol Autosol polish tends to remove the brass colour. Hmmmm. Brass wheels are ok, the central pivot rod is a bit of a sloppy fit for the pivoting caster. At the end of the day these are pretty much hidden under the pouf we bought, so it makes little difference. Like I say, disappointing for the money, but adequate.
April 2, 2024
Prompt delivery and product exactly as…
Prompt delivery and product exactly as described
Thank you
March 20, 2024
Prompt response
Prompt response. Love all the samples, still trying to choose the one I want. Looks good quality materials.
March 11, 2024
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