After ordering a wing back chair I was able to contact Balmoral Textiles in order to obtain a matching length of leather to re upholster a footstool which I owned. The staff confirmed my request and q... See more
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Excellent experience with Balmoral textiles, easy online ordering and hassle free pick-up from the store. Love the new fabric, up-cycled my dining room chairs and they look amazing! Thank you so much.... See more
Warren was very quick and efficient at replying to my queries by e-mail and then making it easy for me to purchase my fabric, which was dispatched the next day. Very impressed with the service.
I ordered the custom size foam online and it was ready for collection the following day. It's exactly as described. Very pleased with service.
Hasn’t replied to negative reviews
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A great service
Easy to use ordering process and an accurate delivery of my chosen product at a reasonable price. A fast service, too!
Staff wernt the friendliest..
Staff wernt the friendliest... Missus went to the window of office and asked about fabric for our sponge we had orderd with them on line and she was abruptly told to order online and she asked about prices and was told oh ther very expensive.... I collected my foam seating 9ft length and it was basically thrust into my hands and the shutters pulled down....
Material purchased
Material purchased, but needed it delivered to an alternative address, which was arranged with ease.
Great service and communication
Great service and communication. Fast delivery, easy to use website. Quality products
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