BALMY Reviews 

64
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

LOVE LOVE LOVE this brand and their incredible candles. The fragrances are amazing, and a lot more original than you get elsewhere, and the smell seems to travel further and last longer than any other... See more

Rated 5 out of 5 stars

Recently purchased the lavender, bergamot & cedarwood candle as well as the patchouli, black pepper & bay laurel diffuser. They were delivered the next day and both scents so nice. Very pleased wi... See more

Company replied

Rated 5 out of 5 stars

Super lovely! Packaging was very special but what was inside was even more! Expertly blended fragrance that was just the right balance of spa-like herbs with a bit of class in there too. Lovely bath s... See more

Company details

  1. Candle Store
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Home Goods Store

Written by the company

Balmy is a new lifestyle brand offering natural, beautiful home and body care products. We make beautiful self care products with only the finest natural and sustainable ingredients.


Contact info

3.9

Great

TrustScore 4 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(64)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always such a great experience shopping…

Always such a great experience shopping at Balmy. Rebecca is soo knowledgeable and genuinely cares about the ingredients in her products and how they impact/affect her customers. Would not hesitate to recommend. These products are clean and beautiful xxx

March 28, 2023
BALMY logo

Reply from BALMY

Thank you so much - what a lovely review Laurissa!

Rated 5 out of 5 stars

Gorgeous ‘dusky skies’ handcream

Gorgeous ‘dusky skies’ handcream!
Smells great, feels good on my skin and improves dry skin/soreness!
Perfect little present too!

March 16, 2023
BALMY logo

Reply from BALMY

Glad you like the handcream Jo - thank you for taking the time to review as well!

Rated 5 out of 5 stars

lavender

I sent an email requesting a fragrance I previously had an right away had a reply saying that one was finished but explaing the new one they do.

March 16, 2023
BALMY logo

Reply from BALMY

Thank you Judith, I hope you're getting on OK with the lavender, bergamot & cedarwood scent!

Rated 5 out of 5 stars

LOVE LOVE LOVE this brand …

LOVE LOVE LOVE this brand and their incredible candles. The fragrances are amazing, and a lot more original than you get elsewhere, and the smell seems to travel further and last longer than any other candle I’ve ever had. I’m waxing lyrical (scuse the pun) because they really are a step above the rest. I recommend Balmy to anyone looking for a gift or a treat for themselves :)

December 13, 2022
Rated 5 out of 5 stars

Beautiful scents

I have bought candles from Balmy before and was impressed by the high quality of the fragrances, so I decided to treat myself to some diffusers this time. I was not disappointed! Dusky Skies in particular is a heavenly, calming scent and a great addition to the range.

October 15, 2022
Rated 5 out of 5 stars

Brilliant products from Balmy

Brilliant products from Balmy, as always. I sent the soothing bath salts and scented candle to a friend who is suffering from long COVID and it’s really cheered her up.

This is definitely now my go to, reliable place for gifting - everything is always so beautifully packaged and presented for the recipient. It’s lovely to find an independent brand that offers style, substance and quality!

August 1, 2022
Rated 5 out of 5 stars

After Help was needed.…

After contacting Balmy to express disappointment in not being able to pay by credit card , I received an email telling me how to get to the screen that would allow me to do so. Your customer service is excellent , I am very impressed .
Cant comment on delivery as , my daughter in laws birthday not being till the 10th , as I havent heard if it has been received .

July 7, 2022
Rated 5 out of 5 stars

Can't recommend these products enough

I have been using Balmy products for a while now. Everything is beautifully and sustainably packaged with super fast delivery. The diffusers look so elegant and the scents are divine. They are now my go to for birthday gifts.

I recently tried out the bath salts and I have honestly never slept better! Highly recommend these products.

June 17, 2022
Unprompted review
BALMY logo

Reply from BALMY

Thank you so much for your wonderful review - we're so pleased you like the products. Our job is done if we can give people a good nights sleep!

Rated 5 out of 5 stars

Amazing scents

Recently purchased the lavender, bergamot & cedarwood candle as well as the patchouli, black pepper & bay laurel diffuser.
They were delivered the next day and both scents so nice.
Very pleased with the products, so will definitely be repeating these orders.

May 6, 2022
BALMY logo

Reply from BALMY

Thank you so much for your review Matt - so happy you like the scents!

Rated 5 out of 5 stars

I ordered a candle from Balmy ....

I ordered a candle from Balmy and asked that it could be delivered promptly due to various time constraints. Balmy responded so quickly, ensured the package was delivered on time, and packaged it up so beautifully. The recipient was truly grateful and really impressed by the beautiful candle she received. Thank you so much Balmy!

March 21, 2022
BALMY logo

Reply from BALMY

thank you so much Rachael!! So pleased you're happy with our speedy service x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look