Terrible company to deal with. Have only given 1 star as there isn't an option to give anything less
I Ordered 2 clothes airers that looked sturdy and robust enough to justify the higher price. However what I received was not what was ordered and of an inferior quality. This company is insisting that I arrange and pay for the return and they want to give a 30% refund plus store credit. They are refusing to accept that it is not my responsibility to arrange shipping the items and they are both heavy and bulky so I physically cant do it. We are still arguing over this and the refund needed which is over £100 and so needed back. I have now had to say I will start a dispute with my bank to try to get the money back and report them to trading standards. I have also pointed out that they are breaking the rules under the consumer protection legislation. I would suggest that anyone considering buying from this company think long and hard before do so.








