Baltany UK Reviews 564

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the watches often exceed expectations for their price point. Many appreciate the excellent value for money, with products frequently described as well-made and offering a premium feel. The delivery service is also highlighted as efficient and prompt, with many receiving their orders sooner than anticipated. However, some people were dissatisfied with certain aspects, such as watches arriving with defects or not functioning correctly. There were also occasional mentions of issues with delivery times being longer than expected or product descriptions not accurately reflecting the item received.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the excellent design, finish, and... See more

Quality

Customers had positive experiences with quality, often praising the excellent design, finish, and overall... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Price

Clients share positive opinions on price, consistently highlighting the excellent value for money. Many... See more

Value for money

People report positive experiences with value for money. Customers are consistently delighted with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with this watch. As an ex member of the armed forces I remember high quality watches like this for service use. Don’t have any requirement for day/date or arty farty dials - just a plain... See more

Rated 5 out of 5 stars

NICE WATCH delivered on time, what's more to say and as much as can be expected. Not my favourite watch but in my top five out of sixty or so watches and Omega Speedmaster being number one. 1974 Citi... See more

Rated 5 out of 5 stars

Quick delivery from the UK website and the watch is superb, looks every bit as good as much more expensive similar offerings from other well known brands. It's a mechanical movement too which is runni... See more

Rated 5 out of 5 stars

As usual from Baltany, a fabulous watch, really beautifully made. Seems like they regulate movements better than others too, third purchase and all accurate within a few seconds per day. HIGHLY recom... See more


Company details

  1. Watch Store

Written by the company

Baltany UK are the official UK partners of Baltany Watches – a microbrand that designs and manufactures retro-style watches at a price everyone can afford. We believe the quality and price of these beautiful retro watches are unmatched in the market, and we’re proud to be able to offer affordable, expertly crafted watches to discerning and stylish customers in the UK. We’re based in Nottingham, UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

564 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Nice watch. Customer service could be better!

Easy website to negotiate and good selection of watches. Watch arrived in a matter of days from placing the order. Fantastic quality watch - really nice! Wore the watch quite a bit over the first week or so then the end of one of the jubilee bracelet links came off (it fell out of the leather pouch when I opened it). Baltany contacted me to see how my watch was a couple of days after this so I replied and told them - but I’ve had no response. I had spare links so swapped the broken one out and the others seem OK. Disappointed Baltany haven’t responded about this though! Thought they may have offered to send a couple of spare links??

March 20, 2025
Rated 5 out of 5 stars

Automatic Retro Military

Purchased the Automatic Retro Military 24h Watch With Calendar (blue dial version) and I absolutely love it. Perfect size in that "sweet spot". I have much more expensive watches, but this is, and will be for a long time my favourite. Thank you.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Pure class

Great sales experience, really simple and delivery was right on time. The watch is fantastic, evokes all those watches you see worn by actors like David Niven in black and white WW2 films, pure class. I love it and will be purchasing more, especially at such a reasonable price

February 24, 2025
Rated 1 out of 5 stars

The worst online experience….

I’m still waiting to hear from you. Tried calling your number but no response and I left a few messages and no one got back to me. It’s now coming to three months since I ordered the watch and no one can tell me what is going on.
Save your money and stay away from them.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great watch

Great watch, great service. The only issue I have is the size of the strap on my 1926. I have an 8.5in wrist, so I had to substitute the strap. All in all though, I am so impressed by the quality for the money. People need to know about Baltany.

February 8, 2025
Rated 5 out of 5 stars

Great customer service

I’d bought a watch from them before and was very impressed with quality and price so I ordered another recently. It arrived with two days of ordering unfortunately there was a fault with the watch.

A quick email to customer services see a near instant response with a free post return label and apologies. I returned watch and in not much more than a week with email updates between a new watch arrived. So I’d say big watch companies could do well to learn from them. Great customer service, fast delivery, great product and no questions return id recommend to anyone and will most likely be adding a third one of there watches to my collection.

February 2, 2025

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