Bambridge Accountants Reviews 

147
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

STAY AWAY Took around 8 weeks to file my US taxes, despite agreeing that 4 weeks was enough time. This meant he missed the deadline. Transpired later that he in fact went ahead and filed without au... See more

Rated 5 out of 5 stars

So far, Bambridge has been kind, (mostly) prompt, and incredibly knowledgeable. They weren't even tasked with going over my last year's taxes, but they did anyway and found a MAJOR mistake made by my... See more

Rated 5 out of 5 stars

Used Bambridge for the first time for US taxes last year after being recommended to me. Alistair was so helpful with his initial advice which helped us deal effectively with a legacy return issue.... See more

Rated 5 out of 5 stars

Bambridge Accountants is an excellent accounting firm. I have been working with them for 3 years. They repond quickly to inquireries and give clear and usefull advice. As a US expatriat they have m... See more

Company details

  1. Accounting Firm
  2. Accountant
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation Service

Written by the company

Bambridge Accountants is a team of chartered accountants based in London, New York and California; specialising in accounting and tax for US and UK residents and expatriates.


Contact info

4.0

Great

TrustScore 4 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(147)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Music Accountant

My previous accountant had miscalculated my tax three years running so was looking to find a new accountant to handle my tax return, I left it rather last min in Jan, so was expecting it to be expensive, but after shopping around for quote Bambridge was the best offer (with MU discount) for music specialist accounts. Jessica handled my account and despite being very close to the deadline, she was quick, efficient and turned it round in just a few days well in time for the Jan 31st cut off, have been returning to them now for 3 years and have always had an amazing, friendly fantastic service from them, can't recommend enough.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I am an American who resides full-time in England. I was fortunate to discover Bambridge Accountants years ago, as I was in need of tax advice regarding both my UK and US tax requirements. Trying to bring clarity to two different tax systems was difficult and I was desperate to find support. Having the support of these outstanding accounting professionals to complete my yearly tax returns, has provided me with a sense of security and confidence knowing that all my personal tax matters have been managed in a professional and efficient manner. The ongoing service I receive is characterised by a high level of competency and responsibility to my individual tax needs. I have also utilised the tax consultation service, which has supported me to better understand and manage specific tax queries. The support, guidance and advice I have been offered has been outstanding and I most grateful for all the valuable input they have provided over the years. The quality and professionalism of this service is outstanding. Aside from the professional aspect, all the employees are very willing to listen and to respond quickly to any query or need as they arise. They are all very personable and respectful of my needs. Prices for the tax services are incredibly cost-effective. My experience continues to be one that I value. I am appreciative for all of their attention, commitment and excellent customer service.

March 31, 2022
Unprompted review
Bambridge Accountants logo

Reply from Bambridge Accountants

Hi Jeff! Thank you so much for your kind words! It really means a lot to us - and we are so pleased you are happy with the service you have received

Rated 1 out of 5 stars

Dreadful experience

Dreadful experience. Charming man, very slick sales, and full of promises to help me get my taxes done correctly and on time. Things went ok for the first month, though it took weeks to get some mistakes corrected. When they were almost ready to sign I received a bill and paid it. After that, nothing, except the very occasional empty promise to be done by the end of the day. Months went by while I tried many many different strategies. Regular reminders, clear lists of what needed to be done, less regular reminders so as not to irritate, desperate requests about deadlines, phone calls, repeated calls on same day. Nothing. Deadline was missed. Nothing. Eventually intervention by a different accountant achieved a response. Taxes were completed with hardly any time left to do my next set of taxes. Turned out they had been done wrong and had to be amended by 2nd accountant. Didn't bother to acknowledge my request for a refund. By then I had learned he hadn't paid his CCJs, and had been ejected from the ICAEW, so I wasn't surprised. This accountancy is unethical, unprofessional, and incompetent. I recommend you stay away.

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great service, reasonably priced.

I have been with Bambridge Accountants for several years now. I love their speedy, reliable service and friendly attitude. Alistair and his team are quick to answer any questions I have, and all of that at a reasonable price. Highly recommended.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

I trust this company because all the…

I trust this company because all the years I working with them, my experience is fantastic, even better than 5 star, personally. Alistair, who always very reliable on and time wise. I felt very lucky I could work with this brilliant team , thank you very much!!!

March 16, 2022
Unprompted review
Rated 3 out of 5 stars

Good value for straightforward service, but with some caveats

Update:
Anyone who deals with clients knows that an existing client is much more valuable than trying to attain new ones. I get the feeling that this may not be the strategy at Bambridge anymore. Quality of service is unfortunately going down. I have to send multiple email reminders for the simplests of things, and sometimes Alistair and his team make mistakes. I get multiple invoice reminders before I have confirmed the returns are good to be filed.

If you need to do both US and UK taxes, this may still be the best value. But be warned, Alistair will offer you an absurdly expensive consultation for any questions you may have that are not straightforward file and return style. I have had to resort finding out important information about my taxes on my own a few times.

Original review:
Bembridge accountants are the absolute best value for filing both US and UK based taxes as it is the only accounting company I've worked with that doesn't substantially increase their fees if you have personal income or a company and works with fairly flat fees. Alistair and his team are very responsive to all kinds of email queries, so it is clear they put their customers first. They are the ones always chasing me to file earlier than the latest allowed times, instead of me chasing them! They were recommended to me from a friend, and I have generally been quite happy with them, and continue to work with them. However, due to they very reasonable fees, do expect anything out of the ordinary to cost a little extra. I suppose this is quite fair based on their charging rate. I have been working with them for the past 3 years and continue to use their services

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

Stress free accounts for years

I have been with Bambridge for over 10 years.
Through navigating an inconsistent income, I have always found Alistair and his team to be helpful and professional.
They were very considerate and understanding during my recent bereavements and have never hurried me into submitting my documents. They are always prompt in replying to my emails and any other queries I might have.
I have complete peace of mind when I send my expenses in, that everything is taken care of.
I am really grateful for everything that they have done for me since meeting Alistair at 'Surviving Actors' way back in 2011!
I am happy to continue to use Bambridge and have them deal with all my accounting matters.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Been using Bambridge for the passed 4…

Been using Bambridge for the passed 4 years filing my sons accounts, always found them very help and fast to reply, once I submit the accounts to them the return is normally sent within a couple of weeks.
Tracy

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

My taxes have been a breeze since I…

My taxes have been a breeze since I started using Bambridge Accountants 5 years ago. It is so handy having the same accountant for both my US and UK taxes. They are professional, thorough and reasonably priced. Shout outs to Alistair and Callie, who are really helpful (and patient!) at answering my myriad of questions!

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

I came to Bambridge Accountants…

I came to Bambridge Accountants originally to sort out my back US taxes. They performed miracles for me and brought me up to date saving me thousands! I could not be more grateful or happier than I’ve been with the service they have provided. Very professional and extremely knowledgable staff. Highly recommended in every way

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

First Class Accounting Firm

I’ve been using Bambridge Accountants for my tax returns for several years. Alistair is great, very helpful and provides great advice and friendly reminders to get your return in on time and they even offer early submission discounts. I work in the television/entertainment industry and they are very knowledgeable in this sector.
Highly recommend for your personal or business taxes and finances!

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Bambridge Accounting are reasonable and accurate

Have been with Bambridge Accounting services for 6 years. During this time they have professionally and accurately filed my USA tax affairs. I give them what they need and they do their job very well and at a good price.

Maybe UK individuals need reminding that this month to April are the busiest times for USA accountants. April is deadline month.

Really guys, after 2 years of Covid 19. we are all very grateful to still have them able to turn to. I rate them as excellent.

March 8, 2022
Unprompted review
Bambridge Accountants logo

Reply from Bambridge Accountants

Thank you so much Austin! Your review is really appreciated. It is always a pleasure working with you and we hope to do so more in future years to come!

Rated 1 out of 5 stars

Do not use. Do your research on them.

I don’t usually write reviews but had to do this. They are highly unprofessional.

They lost my filings but I had to chase several times just to find out. This is my personal information they lost. They said their receptionist lost it despite us having signed proof. They don’t respond and don’t take calls.

However their invoices are sent and set on a weekly reminder. I simply forward this back to them to remind them to do their job before getting paid. Still no news.

These are the facts.

January 29, 2022
Unprompted review
Bambridge Accountants logo

Reply from Bambridge Accountants

Hi Chieu,

I hope you are well!

Thank you for your feedback

I am so sorry to hear you are not happy with the service you received. Everything you have said is heard and will be taken on board to ensure the same does not happen again. If you would like to drop us an email we can discuss further.

Bambridge Accountants

Rated 1 out of 5 stars

Avoid Bambridge Accounting

First review I have ever written. Bambridge Accountants (Alistair Bambridge) runs an unprofessional business - save yourself the heart ache and headache. False information sent to me re my filing. Never answers questions or emails. All calls routed to his answering service (so you won't be able to speak to him if you have an issue). Several disciplinary proceedings against Alastair for unpaid CCJs (Google them for yourself). Proceed at your peril.

May 27, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look