Banjo Robinson Reviews 634

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

We love Banjo Robinson here- normally give it 5 stars, but France’s sticker was too big for the space on the map, and my little guy was a bit bummed about that. He has autism, and fixated on needing t... See more

Rated 5 out of 5 stars

My 4 year old daughter absolutely loves getting a letter from Banjo every few weeks. We read the letter as part of her bed time story, and we write a letter back together - she writes over the top of... See more

Company replied

Rated 5 out of 5 stars

My 5 year old has loved having his cat pen pal Banjo for the past 4 months and can’t wait to write more! He gets so excited waiting for his letters and doing all the extra activities in the weekly ema... See more

Rated 4 out of 5 stars

Overall it is quite a good thing for reluctant reader and writer to get them entertained and have them do it. A bit pricey normally but ok with sales and offers. Subscription is not always ac... See more

Company replied

Company details

  1. Publisher

Written by the company

Reinventing stories for children. Passionate about writing, creativity, reading, learning + family fun! TechStars 2019 Cohort, Mayor of London Biz Programme 2020


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

634 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We love this!

My son Loves Banjo and can't wait to see what he has been up to next on his adventures. He especially loved the map and sticking the stickers onto it. Overall this is a great subscription it has lots to keep children entertained including a letter from Banjo which children can reply to (hid under sofa), colouring and recipes. It is also great value for money.

October 20, 2023
Rated 5 out of 5 stars

Fantastic learning experience

Fantastic learning experience. My daughter looks forward to receiving her letters each month to know where Banjo is. She pinpoints his whereabouts on her globe and loves reading about the culture of the countries he visits. Banjo is a winner in our house it's fun and educational and my daughter's geography knowledge has come on leaps and bounds!!

October 16, 2023
Rated 5 out of 5 stars

Brilliant product

Brilliant product. My kids loved the free trial, especially the map with facts.
Their customer service was extremely patient and helpful too x

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

My god daughter loved the Map…

My god daughter loved the Map and learnt all the countries and seas and she isn't 5 til January! She loves getting the replies via cat mail from banjo (me) and is learning so much about different cultures and places. It's great.

April 28, 2023
Rated 5 out of 5 stars

Great packs

The letters are clear, well- written, and easy enough for a6 year old to read by herself. She Loves the activities that come with it, and she loves getting an envelope, and a drawing paper to write a reply.
My only criticism is that there seems to be no distinction between the activities for a 6 year old, and the ones for a 9 year old, so they both got sent the same pack with the same easy counting activity, which the 9 year old found too easy
Otherwise, great packs, my kids really enjoy them xx

March 31, 2023
Rated 4 out of 5 stars

Letter delivered to wrong address and…

Letter delivered to wrong address and no response to correct it from contacting the company.

Company has now responded, not sure what happened in this case but hopefully now resolved!

March 23, 2023
Banjo Robinson logo

Reply from Banjo Robinson

Louise, I'm so sorry you've not been able to reach us! Unfortunately, we didn't receive an email from you regarding the incorrect address. We've tried to contact you a few times by email, from different email accounts. We've tried to call you also, but I think the number we have for you is out of date. I'd very much like to resolve the issue and have Banjo's letters go to the right address. Please could you contact us at lara@banjorobinson.com, so that we can make the necessary changes?

Rated 4 out of 5 stars

This is great and my kids love…

This is great and my kids love receiving their letters and do the Meow activities.

One tiny thing is the letters do not change unfortunately and as my daughter had previously subscribed and we paused it for a moment, she is now receiving the same content (or for the cousin letters you can download, the Italian cousin we had this month was talking about the Euro from 2021)

but as I said, my kids love it and they are learning new things + it sparks their interests to learn even more about different cultures

March 15, 2023
Rated 2 out of 5 stars

No email to mention the next monthly…

No email to mention the next monthly letter,

January 5, 2023
Banjo Robinson logo

Reply from Banjo Robinson

Hi Pam,

Thank you for taking your time to write a review and give us some feedback. We do send an email with extra resources and activities from every country Banjo travels to, and Banjo’s next destination is always available on our website!
We are sorry for any disappointment caused. If you've any further concerns please do not hesitate to reach out to us at heythere@banjorobinson.com!

Rated 5 out of 5 stars

Can't fault banjo

My now 10nyr old has had letters from banjo for about 2 yrs now and although she's not as excited about them as she used to be, I love them as she learns a little about a lot of places .and some of the recipes are so yummy 😋 .

February 3, 2023

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