Banjo Robinson Reviews 634

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

We love Banjo Robinson here- normally give it 5 stars, but France’s sticker was too big for the space on the map, and my little guy was a bit bummed about that. He has autism, and fixated on needing t... See more

Rated 5 out of 5 stars

My 4 year old daughter absolutely loves getting a letter from Banjo every few weeks. We read the letter as part of her bed time story, and we write a letter back together - she writes over the top of... See more

Company replied

Rated 5 out of 5 stars

My 5 year old has loved having his cat pen pal Banjo for the past 4 months and can’t wait to write more! He gets so excited waiting for his letters and doing all the extra activities in the weekly ema... See more

Rated 4 out of 5 stars

Overall it is quite a good thing for reluctant reader and writer to get them entertained and have them do it. A bit pricey normally but ok with sales and offers. Subscription is not always ac... See more

Company replied

Company details

  1. Publisher

Written by the company

Reinventing stories for children. Passionate about writing, creativity, reading, learning + family fun! TechStars 2019 Cohort, Mayor of London Biz Programme 2020


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4.3

Excellent

TrustScore 4.5 out of 5

634 reviews

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Replied to 50% of negative reviews

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Rated 4 out of 5 stars

Great for kids

Great for kids. Good activities and a good way for learning about the world and countries in a fun way. My son loves his own letters through the post.

March 23, 2022
Rated 5 out of 5 stars

Lovely idea!

This is such a lovely idea and encourages so much reading/drawing/discussion/activities. My wee boy was a bit unsure of a strange cat coming to the house at first but now he has really fallen under Banjo’s spell and is hoping he comes to stay one day.

March 22, 2022
Rated 5 out of 5 stars

We received our first letter today and…

We received our first letter today and I’m impressed! My son can’t wait to receive the next one, there’s lots of things that came with the letter along with online/downloadable activities too!

March 18, 2022
Unprompted review
Banjo Robinson logo

Reply from Banjo Robinson

Hi Sarah,

Thank you so much for your review, we are so happy your son likes the letters and that you're impressed too!

Did you know, you can now share Banjo with your child's school so that more children can learn from him? Banjo in Schools is FREE for schools and home educators this summer term, just tell the school to use "TRUSTPILOT" as the referrer name!

https://www.banjorobinson.com/banjo-in-schools/

Rated 5 out of 5 stars

Great idea for encouraging little ones to read and write

My daughter has been receiving letters from Banjo for a few months now and she absolutely loves it. She is so excited when she finds a new letter and also when she spots that Banjo has collected her letter. It encourages her to read and write as she is not a keen reader usually, and it is a good introduction to geography and different cultures around the world.

March 14, 2022
Unprompted review
Banjo Robinson logo

Reply from Banjo Robinson

Thank you so much for your review - we are very glad to hear you're enjoying travelling the world with Banjo! Did you know, you can now share Banjo with your child's school so that more children can learn from him? Banjo in Schools is FREE for schools and home educators this summer term, just tell the school to use "TRUSTPILOT" as the referrer name!

https://www.banjorobinson.com/banjo-in-schools/

Rated 4 out of 5 stars

Quite a good overall

Overall it is quite a good thing for reluctant reader and writer to get them entertained and have them do it.

A bit pricey normally but ok with sales and offers.

Subscription is not always actioned automatically and needs customer service intervention which was quite responsive so far.
Also, it is difficult to keep track of All destinations vs those we received directly in the personal space which is not very user friendly.

Latest letter came without reply sheet not envelope to send it back. It could be printed though but i don't have printing capacity. It was a special one, so hope it is not going to become the norm in the future.

March 4, 2022
Unprompted review
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Reply from Banjo Robinson

Hi Awa,

Thank you so much for your review.

We are so sorry to hear about the difficulties you've experienced with us so far and we're keen to make this right!

Could you please get in touch with us at heythere@banjorobinson.com, our Head of Customer Happiness, Dory, is looking forward to hearing from you!

Rated 5 out of 5 stars

Banjo Robinson is the best

Banjo Robinson is the best! My daughter, 7, loves getting post from him and it is always met with an excited squeal! There's lots of lovely extras too, including a fortnightly recipe and stickers for completing challenges. We would definitely recommend!

February 28, 2022
Unprompted review
Banjo Robinson logo

Reply from Banjo Robinson

Hi Sarah,

Thank you so much for your review.

We are very glad to hear you're enjoying travelling the world with Banjo! Did you know, you can now share Banjo with your child's school so that more children can learn from him? Banjo in Schools is FREE for schools and home educators this summer term, just tell the school to use "TRUSTPILOT" as the referrer name!

https://www.banjorobinson.com/banjo-in-schools/

Rated 5 out of 5 stars

Exploring the World from the comfort of home

Banjo Robinson has been writing to us for over a year now. There is genuine excitement when one of his letters drops through our door. My kids are 5 and 7 years old and both are fully engaged in the immersive experience of writing to Banjo. The only challenge for me is remembering to retrieve his letters from under the couch. There has been lots of learning as Banjo explores other countries and cultures as well as a desire to sample new foods and drinks along the way

February 27, 2022
Unprompted review
Banjo Robinson logo

Reply from Banjo Robinson

Hi Emma,

Thank you so much for your review - we are so delighted to hear you're enjoying travelling the world with Banjo and that your children are fully engaged in writing back to him! Did you know, you can now share Banjo with your child's school so that more children can learn from him? Banjo in Schools is FREE for schools and home educators this summer term, just tell the school to use "TRUSTPILOT" as the referrer name!

https://www.banjorobinson.com/banjo-in-schools/

Rated 5 out of 5 stars

My son absolutely loves Banjo Robinson…

My son absolutely loves Banjo Robinson and the letters and stickers that come in the post. He's obsessed with learning about different countries so this is perfect. It also encourages him to write back too, which is what sets it apart from other initiatives. It means he's developing and learning at the same time. And the excitement when the letter disappears from under the sofa at night is priceless!

February 22, 2022
Unprompted review
Banjo Robinson logo

Reply from Banjo Robinson

Hi Olivia,

Thank you so much for your feedback - we are very glad to hear your son is enjoying travelling and learning about the world with Banjo! Did you know, you can now share Banjo with your child's school so that more children can learn from him? Banjo in Schools is FREE for schools and home educators this summer term, just tell the school to use "TRUSTPILOT" as the referrer name!

https://www.banjorobinson.com/banjo-in-schools/

Rated 5 out of 5 stars

My son was so excited to receive his…

My son was so excited to receive his letter from Banjo (a real cat, than can write?!). He has been busy drawing pictures and writing a letter back, shopping for the ingredients for the recipe Banjo sent him. Definitely worth the money!

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

I have been getting Banjo Robinson…

I have been getting Banjo Robinson letters for about 5 months now and It’s the best thing I did for my 7 year old. I have always struggled to get him to write and keep interest in anything. He loves getting his letters, reading about Banjo’s adventures, and tracking his travels on the map. He replies back to Banjo as soon as the letters arrive and is now enjoying filling in his Banjo diary (which is amazing in itself) I have bought gift subscription for friends children as I think it’s that good. Would definitely recommend this subscription for any child.

February 18, 2022
Unprompted review
Banjo Robinson logo

Reply from Banjo Robinson

Hi Debbie,

Thank you so much for your review - we are very happy to hear you're enjoying travelling the world with Banjo! Did you know, you can now share Banjo with your child's school so that more children can learn from him? Banjo in Schools is FREE for schools and home educators this summer term, just tell the school to use "TRUSTPILOT" as the referrer name!

https://www.banjorobinson.com/banjo-in-schools/

Rated 5 out of 5 stars

Brilliant idea

My daughter loves getting letters from Banjo. The literacy element is very useful in developing her reading and writing skills. However we both enjoy finding out about new places the most and she loves adding the stickers to her world map.

February 18, 2022
Banjo Robinson logo

Reply from Banjo Robinson

Thank you so much for your feedback - we are very glad to hear you're enjoying travelling the world with Banjo! Did you know, you can now share Banjo with your child's school so that more children can learn from him? Banjo in Schools is FREE for schools and home educators this summer term, just tell the school to use "TRUSTPILOT" as the referrer name!

https://www.banjorobinson.com/banjo-in-schools/

Rated 5 out of 5 stars

Good activities for kids

Good service and activities for kids. Prices are bit high, otherwise everything is good.

February 18, 2022
Banjo Robinson logo

Reply from Banjo Robinson

Hi Munir,

Thank you for your review. We've recently updated our product to a much cheaper version, please check out our website!

You can now also share Banjo with your child's school so that more children can learn from him, Banjo in Schools is FREE for schools and home educators this summer term, just tell the school to use "TRUSTPILOT" as the referrer name!

https://www.banjorobinson.com/banjo-in-schools/

Rated 5 out of 5 stars

The excitement of real post!

My children love receiving letters from Banjo, and writing back. They're learning about the world, different foods and animals and they always get excited when a new letter arrives through the real post!

February 18, 2022
Unprompted review
Rated 4 out of 5 stars

Learn about the World

My girls look forward to this and get to learn about the world. They enjoy writing the letters and posting it under the settee.
The only reason I didn’t give it the full 5 stars is due to the rewards through points on the website. I can only get the majority of points from social media edits or sharing pictures. Unfortunately I don’t share photos of my girls online and no longer have social media, so it is a shame as so hard to tier up. Other than that it’s been great

February 15, 2022
Unprompted review
Banjo Robinson logo

Reply from Banjo Robinson

Hi Sophie, thank you so much for taking the time to write a review. We're very sorry that you found it difficult to reach further tiers in your Travel Treats account. The idea behind these tasks is to share Banjo's magic with your social media network so we can reach as many kids as possible, but we understand this may not work for you personally.

Please note that there's no requirement for your children's faces to be shown - pictures of the product, replies, activities with hands etc is absolutely fine! Your children won't be identified in any way by using these images.

There are some tasks that can help you easily progress without having to post on social media, please reach out to heythere@banjorobinson.com and we'll be happy to help with this!

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