Outstanding customer service! I'd placed an order but picked the wrong delivery option and knew it wouldn't be delivered in time, I messaged asking if anything could be done and got a very quick respo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time using Banter Cards but I will be using them again. Great prices good quality product as described and super quick delivery would definitely recommend
I’ve ordered a number of times from Banter Cards. Always great products, great communication and responsive when asking questions. I’ve bought various cards, stationery, mugs & even custom shin pads!... See more
I bought a customised snow globe as an office secret Santa gift, I was blown away by the quality & how quickly it was sent out. The recipient was really pleased & everyone wanted to know where I had b... See more
Company details
Written by the company
Banter Cards is a small family run business based in sunny Barry Island - Started in 2015 the company has served over 1 million customers. All of our products are designed & printed in house to order. P.s. We plant 5 trees for every 1000 cards we sell.
Contact info
hayes road, cf64 5rz, sully, United Kingdom
- hey@bantercards.com
- bantercards.com
4.6
Excellent
199 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Absolutely love Banter Cards
Absolutely fantastic company, delivery is super fast with update emails to let you know what’s going on with your order at every step, and the little messages on the address labels bring a smile to my face every time :)
March 7, 2019
Unprompted review
Cards, gifts and bags
Have order from banter cards a number of times and I love their products. The customer service has always been great and the one time there was a mistake on some personalise items it was sorted quickly with no fuss. I wouldn’t hesitate to recommend banter cards and gifts to anyone
March 7, 2019
Unprompted review
Amazing cards
Such brilliant cards. Great quality, superb ‘feel good’ message on envelope order arrived in too. I feel like this company genuinely love their customers and want to put a smile on their faces. I’ve brought afew cards from here and very happy with them! So funny! I’d absolutely recommend and shop with again in the future! Thanks
March 7, 2019
Unprompted review
I have ordered many times
I have ordered many times, been nothing but amazing, I wanted a product that was out of stock they emailed me when it was the guys are very helpful and would recommend them to everyone
March 7, 2019
Unprompted review
Got a valentines card for the misses
Got a valentines card for the misses, was brilliant quality and quick delivery. Will use again and have recommended to other people!
March 7, 2019
Unprompted review
Great site for a giggle
I've purchased cards pens and balloons from this site. Perfect for those who have a good sense of humour.
March 7, 2019
Unprompted review
Reply from Banter Cards
Sul, you're a hero! Thank you so so much <3
Birthday and Valentines
Placed my first order and couldn’t be happier with the cards and the fast delivery :-) very quirky all round. I will def be recommending to friends already shown work colleagues! And not forgetting placing futures orders.
February 14, 2019
Unprompted review
Reply from Banter Cards
That's so lovely. Thank you so much, we're so grateful
Ordered a card didn’t get delivered!
Ordered a card beginning of Feb. Still haven’t recieved and will now have to run out last minute to get a replacement. Not happy. Rubish service. Shipping hasn’t been updated since the day I ordered
February 14, 2019
Unprompted review
Reply from Banter Cards
Hey Suzy,
Thank you so much for your review. I'm so sorry your order hasn't arrived. All orders are dispatched within 24 hours & an email is sent confirming it's on it's way.
I can't find any orders in your name or any emails to our customer service team. Can you please contact us at hey@bantercards.com with your details & our team will contact Royal Mail to chase the order, we will then arrange either a replacement or a refund if the order didn't arrive.
Thank you
Fantastic service
Fantastic service, super quick delivery and perfect for the occasion.
I purchased two cards and got one free for a great price. What more can you ask?
Cards are of very high quality and are totally unique.
December 7, 2018
Unprompted review
Very poor quality items
Very poor quality items! The writings fading as you touch them. Print quality is unacceptable as well. Complete WASTE OF MONEY. Don't buy from this website
March 21, 2018
Unprompted review
Reply from Banter Cards
Hey Dee,
Thank you so much for your review. I'm so so sorry you're unhappy with the quality of your item. If you contact us with your order details we can look into this for you. I've looked for an order under the name 'Dee' but can't find anything on our system.
We use a very high quality printer (for our cards) so if you have a card which is bad quality please let us know as we quality check everything sent out.
Thank you so much
Toni
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