After some silly mistakes by myself I contacted the customer service and was put through immediately to Amy who was a delight to speak to and was incredibly helpful! She had the issue sorted and was c... See more
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Still one of the most convenient places to buy all the tattoo equipment I need in one go, plus free next day delivery when spending a certain amount helps. The website is quite buggy however, constant... See more
Company replied
I had to confirm my purchase 3 or 4 times and never got confirmation for any of them. Only a good few minutes later I received a confirmation email, so I'm hoping I don't receive another 2 or 3 afte... See more
Company replied
I'm really pleased. I've ordered needles from Killer, etc., before, but they always arrived damaged. This company packs them carefully in a large box; they don't force them into a small box like other... See more
Company details
About Barber DTS
Written by the company
Barber DTS is the leading supplier of tattoo equipment in the UK and Europe. Together with the best brands in the tattoo industry, we provide everything a professional tattoo and piercing artist needs.
Our mission is to offer our customers a wide range of products with excellent service, and we work daily to further improve the overall experience for our customers.
With multiple locations, we are able to offer fast delivery times, whilst our shops in Amsterdam, Berlin and Nantes also offer the possibility to visit us and test the products on site.
We work closely with big industry brands including TATSoul, Eternal Ink, Critical Tattoo, Bishop Rotary and INKEEZE to stay at the forefront of the latest innovations.
Our friendly sales team is happy to advise both by phone and in-store.
TATTOO MACHINES
TATTOO INKS
NEEDLES AND CARTRIDGES
FURNITURE
Contact info
United Kingdom
- barberdts.com
Breach of guidelines
Reply from Barber DTS
Really appreciate you taking the time to leave us feedback :)
Simple process for ordering
July 26, 2024
Reply from Barber DTS
Glad you found the order process simple, thanks for placing your order through us, we hope to see you again soon.
My favourite supplier!
Never had a bad experience with Barber DTS they are my favourite supplier. Orders always arrive in good time packaged well. Always happy with the whole experience.
July 22, 2024
Reply from Barber DTS
Thanks for the great review Millie! Really lovely feedback and we really appreciate it.
Brilliant sent my invoice straight away…
Brilliant sent my invoice straight away hopefully the delivery goes as smoothly thanks
July 22, 2024
Reply from Barber DTS
Thanks for your feedback Rob!
Good selection
July 21, 2024
Reply from Barber DTS
Thanks for the review John, glad you are happy with the selection on offer.
I’m stuck on this page and there is no…
I’m stuck on this page and there is no simple back button to go back to shopping
July 21, 2024
Unprompted review
Reply from Barber DTS
Hi, unfortunately I cannot see any details linking anywhere so I can contact you to try and help further, could you possibly email on support@barberdts.com and if possible send a screenshot of the issue you are experiencing so we can get out tech team on this :)
Reply from Barber DTS
Thanks for the awesome review Ricky!
friendly service 100% from Emma great…
friendly service 100% from Emma great help and understanding on the ball.
July 5, 2024
Reply from Barber DTS
Thank you for the lovely review, always nice to hear you had such great service, we will make sure to pass your feedback on to Emma :)
Reply from Barber DTS
Thanks for the great review Sharon, glad you are loving the offers! :)
I’ve changed my mind
I’ve changed my mind, and decided return the item…
From A to Z it was pleased experience.
Customer Service went an extra mile to easy off my stress…
I’m so thankful for such a great support provided ❤️
July 16, 2024
Reply from Barber DTS
Thank you for providing this feedback, glad you received such great support! I will pass this on to our customer service team.
The app keeps glitching and has missing…
The app keeps glitching and has missing buttons
July 16, 2024
Reply from Barber DTS
Hi Tess, I am sorry to hear you are having difficulty with the app, we are not seeing reports of missing buttons etc in general but would love to look into this further, can you possibly send some screenshots over to support@barberdts.com and we can get any issues raised if needed. We want you to have the best experience shopping with us.
Reply from Barber DTS
Thanks for the great review!
Great quality titanium barbel
Great quality titanium barbel, customer service was fast and helpful, and the price is the best! Also payed for regular delivery and got it next day :D
July 8, 2024
Reply from Barber DTS
Thanks for the awesome review, glad you had such a brilliant experience!
Reply from Barber DTS
Thanks for the great review Alice! Glad to hear you got all you needed :)
No Shipping to the Isle of Man
Hi, I live on the Isle of Man, and I could not select a shipping method for my Manx address, so there was no shipping price. This has happened many times. but at other times checking out has been great. I'm sure it's just a glitch in the system. I have been with DTS since they started, and now as Barber DTS. You are a great supplier and have all the latest goods and innovations. Keep up the great work!
Francis Miskimmon
July 11, 2024
Reply from Barber DTS
Not sure why you had an issue with this on this occasion, unless it was due to the shipping method selected which maybe was not available at the time, for instance a premium slot. I have looked at your account and can see we have shipped to your address previously. If you can reach out to us if you are having an issue here as the shipping shouldn't be an issue. You can either give us a call or email us, support@barberdts.com. One of our team will be more than happy to assist you with this :)
Reply from Barber DTS
Thanks for the awesome review Lee
The website does not work
The website does not work. I can not pay and finish the purchase regardless of what payment method I chose.
A part from that you great. But You have to fix your website
June 27, 2024
Reply from Barber DTS
Hi Hans, I am sorry you are having issues with the website, it does seem odd as we are not getting reports of consistent issues. We really want to look into this and get this fixed for you to make your shopping experience easier. I have sent you an email through so we can try and get some more information on what is happening so we can move toward a fix for you :)
Customer focused
Easy to use website, great products of hight quality and reasonably priced.
Postage is very quick and it keeps me tattooing without having to wait for a delivery. All round awesome.
July 3, 2024
Reply from Barber DTS
Thanks for this amazing review Daz, we really appreciate your comments.
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