barbits.co.uk Reviews 

161
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

With all purchases made occasions arise where there are faulty goods, its a measure of the company how they deal with this problem when like myself I have to try and return the faulty goods. 3 wee... See more

Rated 5 out of 5 stars

Excellent web site to obtain good value for money products. Excellent delivery, spot on, many thanks. I have a special need where my young grandson uses straws as a way of focus; bend and a twirl, use... See more

Rated 3 out of 5 stars

Good delivery time, and easy to order but the sticky tape stuck to the metal shakers (from the individual packaging) wouldn’t come off with the first try so couldn’t use them straight away. Good produ... See more

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4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(161)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought optics but rather than pay…

Bought optics but rather than pay delivery costs added some extras to make up £35 required,to make up the last of my extras I added metal clips for holding tablecloth outdoors but I thought you were getting two as it showed picture of two and title said clips,ended up it was only one,other than that the items were really good for the price but wish I’d got two clips ah well I’ll know in the future if I buy anything else from them

February 26, 2024
Rated 3 out of 5 stars

Refund offered

We did not receive our order after emailing and trying to call we received a response that our order had been damaged in transit. W were then offered a refund which we accepted.

February 23, 2024
Unprompted review
Rated 2 out of 5 stars

The goods supplied looked of poor…

The goods supplied looked of poor quality. But customer service with returns was very good and prompt refund given.

January 4, 2024
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Reply from barbits.co.uk

Dear Iluvthesun,

Thank you for sharing your experience with us. We sincerely apologize for any disappointment you've experienced regarding the product quality, and we were genuinely unaware of your dissatisfaction during the return process. Our team is dedicated to ensuring customer satisfaction, and we regret if we fell short of your expectations.

We appreciate your positive feedback on our prompt returns service, and we consistently strive to provide excellent customer support.

Your input is invaluable to us, and we are committed to enhancing your overall experience. While we understand your feedback, we were surprised by the 2-star rating and find it challenging to address the specific concerns without additional information.

Thank you for providing us with the opportunity to improve. We remain dedicated to resolving any issues and ensuring your satisfaction.

Best regards,
BarBits Customer Support Team

Rated 5 out of 5 stars

Excellent Cocktail Equipment

Rather than buying a pre made cocktail set, I bought the items individually from Bar Bits. There was plenty of choice, quick delivery and high quality products. Very impressed with their service.

December 27, 2023

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