Barclays Diamonds Reviews 

803
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We went to the BD in Livingston Centre, everyone was so friendly & welcoming. Just a big thanks to Eva - she helped us during our first & final appointment. With a big, confusing decision finding the... See more

Rated 5 out of 5 stars

Nicole was amazing and was helpful even when we hadnt stepped inside the shop. Her friendly approach helped us select 2 watches for my sons graduation gift. Dave was also super friendly and both gave... See more

Rated 5 out of 5 stars

Visited Barclays Diamonds Livingston today for some advice, Mia, Eunice and Pauline were in store and were full of useful advice and my wife won't go anywhere else since her last visit. We appreciate... See more

Rated 5 out of 5 stars

Walk in on the off chance to get a knot taken out of my chain. Linda so kindly offered to help and with skill and determination she managed to get my chain knot free. Not only that but she didn't char... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Watch Store

Written by the company

Diamond specialist Barclays Diamonds prides itself on providing customers with the highest quality diamond jewellery, exceptional service and an unparalleled customer support. It offers a wide range of exquisite diamond jewellery with fully-trained and knowledgeable staff on hand to help customers make that special purchase.


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(803)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Chrisabelle & Eunice

Great service from Chrisabella and Eunice. We purchased a watch for our son’s 18th birthday gift and were able to try a variety of options in order to get the one he wanted.

October 20, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds

Dear Judith,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us! We are so happy that we were able to be part of your sons special birthday and will have this great feedback passed along to Chrisabella and Eunice.

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Excellent service from Chrisabella

Excellent service from Chrisabella, giving advice to my son who was choosing a watch for a special birthday. So helpful. Also to Eunice who offered an alternative solution just so we could check we were sure with his choice.

October 20, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds

Dear Jude,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Both Chrisabella and Eunice were very…

Both Chrisabella and Eunice were very helpful in showing me different watches to find the one I eventually loved and bought

October 20, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds

Dear Customer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Miriam and George were fantastic

Miriam and George were fantastic, made a daunting experience enjoyable ❤️

October 12, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Mark,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Felt special

Thankyou so much to Miriam &George for such a lovely experience today. Went in to look for a special gift for my sister in law and came out with a beautiful ring for myself ( curtesy of my lovely husband) and desired gift for my sister in law . Delighted with level of service, personal attention and going above and beyond expectations. Made our day . Thankyou for such wonderful staff with a personal touch .

October 5, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Julie,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Ruby Ring

Dealt with Pauline & Helen today. Both were great and looked after my son while I done shopping. Would definitely recommend them both to anyone going into the Livingston branch

September 28, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Caron,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great service

Chrisabella gave really good advice re gem quality and design my own ring. She showcased different options and her advice was useful, realistic and given with no expectation.

September 28, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear SM,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Pauline and helen were very helpful and…

Pauline and helen were very helpful and efficient a pleasure to deal with

September 28, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Alison,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Helen and Pauline were amazing and…

Helen and Pauline were amazing and helped me find my dream eternity ring. Cannot thank them enough.

September 28, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Carla,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Chrisabella was so friendly and…

Chrisabella was so friendly and helpful, she made the experience of treating myself to some beautiful jewellery even more special

September 26, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Jennifer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Absolutely amazing staff

September 26, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Mark,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great service, Great deal

Staff and Manager were very helpful and proactive in offering alternative options based on what they perceived I was looking for. I bought a watch however found it was not to my taste. Staff were very helpful in finding an an alternative, which I am delighted with.When I didn’t pick up my receipt Chrisabella ran out to catch up with me ( in high heels). Great service and a great deal on the watch.

September 25, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Joe,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Excellent service from Helen &…

Excellent service from Helen & Christabella

September 25, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear David,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Excellent service!

September 25, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Customer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Service was first class

Service was first class, very helpful and approachable. Helped me come to a decision. Highly recommend

September 24, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Tony,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Engagement ring

Great staff very helpful and polite

September 24, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Michael,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Very attentive and pleasant staff

Very attentive and pleasant staff. Eunice in particular made sure that I was very happy with my purchase and went the extra mile with a couple of bottles to help us celebrate my 60th birthday ( the reason for my purchase).

September 22, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Customer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Abigail gave us a lovely reception and…

Abigail gave us a lovely reception and was happy to spend time with us choosing a watch

September 22, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Paul,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great customer care couldn’t do enough…

Great customer care couldn’t do enough for you. Excellent manner lovely staff

September 22, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Brendanent,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great customer service

Great customer service, all the staff very polite and helpful.

September 20, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Josh,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look