Barclays Diamonds Reviews 

803
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We went to the BD in Livingston Centre, everyone was so friendly & welcoming. Just a big thanks to Eva - she helped us during our first & final appointment. With a big, confusing decision finding the... See more

Rated 5 out of 5 stars

Nicole was amazing and was helpful even when we hadnt stepped inside the shop. Her friendly approach helped us select 2 watches for my sons graduation gift. Dave was also super friendly and both gave... See more

Rated 5 out of 5 stars

Visited Barclays Diamonds Livingston today for some advice, Mia, Eunice and Pauline were in store and were full of useful advice and my wife won't go anywhere else since her last visit. We appreciate... See more

Rated 5 out of 5 stars

Walk in on the off chance to get a knot taken out of my chain. Linda so kindly offered to help and with skill and determination she managed to get my chain knot free. Not only that but she didn't char... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Watch Store

Written by the company

Diamond specialist Barclays Diamonds prides itself on providing customers with the highest quality diamond jewellery, exceptional service and an unparalleled customer support. It offers a wide range of exquisite diamond jewellery with fully-trained and knowledgeable staff on hand to help customers make that special purchase.


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(803)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ladies were a great help

September 21, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Wendy,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Such amazing service from Pauline and…

Such amazing service from Pauline and all the staff, I came in trying to find a last minute birthday present for my friends 30th and the staff help so much and where so kind to me and my mum. Made a stressful experience so easy! Definitely will be shopping there again soon

September 20, 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Kayleigh,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Helen has been amazing she helped me…

Helen has been amazing she helped me throughout the process from buying an engagement ring to buying our wedding rings i cannot stress how much of a credit to the company she is.

September 20, 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Brendon,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Excellent service from Eunice couldn’t…

Excellent service from Eunice couldn’t recommend her enough

September 19, 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Stuart,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Eunice & Helen have been an amazing…

Eunice & Helen have been an amazing help in getting my engagement ring resized, they’ve gone above and beyond to help myself and my partner in the whole experience

September 16, 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Jodie,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Additional care & thought when…

Additional care & thought when exchanging. First provider did not offer insurance atall.

September 15, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear James,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Very helpful nothing too much trouble

Very helpful nothing too much trouble.
Helen really helpful

September 15, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Linda,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Went into your livingston shopping…

Went into your livingston shopping centre store. Eunice and Helen were fantastic with my son. Their expertese, professionalism and knowledge were exceptional. A credit to your company

September 15, 2024
Unprompted review
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Reply from Barclays Diamonds


Dear William,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

I was looking in the window at the watched …

I was looking in the window at the watches and was approached by Miriam who kindly asked if she could help and I said yes's. We went inside and I was with my mum she was treating me to a watch for my 40th birthday. Miriam was so helpful kind and polite. Very chatty and was really interested in getting me the right watch. She was so helpful. I would definitely go back to see Miriam if I was looking for anymore jewellery. I can say that we had been at a few shops along the arcade before I met Miriam and none of them had the same atmosphere and approach as the staff in the shop. George was also in the shop and he was very friendly and kind. Thank you so much for all your help. Suzie and Annie xx

September 1, 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Suzie,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

First class customer service

First class customer service. Couldn't do enough for us. Pauline managed to source the perfect watch and with the assistance of Helen made the whole experience enjoyable.

September 12, 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Lorraine,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Super helpful and very friendly

Super helpful and very friendly

September 11, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Paula,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great customer service very helpful and…

Great customer service very helpful and couldn’t do more than enough

September 11, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Jennifer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Served by Annabell

Served by Annabell, she was so lovely and professional. Very helpful indeed.

September 7, 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Lesley,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Had an amazing experience at Barclay…

Had an amazing experience at Barclay diamonds served by Annabelle and a few other of the wonderful women working in store. Helped me pick the perfect ring for Christmas and sized me up perfectly:) very polite and helpful. Highly recommended

September 7, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Lisa,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Abigail was a pleasure to be served by

Abigail was a pleasure to be served by. Was buying a chain for my 15 year old and she had advised us fab on which chain would be better and allowed us to try on the styles so he could decide which looked better. Also paid fantastic attention to his younger brother who then also got an item of jewellery (chain) due to Abigails customer service of allowing him to look and decide which one he would pick. Real pleasure to have shopped today with the store.

September 7, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Connie,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Alex helped me find the perfect gift…

Alex helped me find the perfect gift for my sons 16th birthday. Customer service was outstanding, Alex was very friendly and couldn't be more helpful. She is an absolute asset to the store as well as Pauline who also helped. Thankyou so much!! Katie

September 4, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear S Forsyth,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Pauline was fabulous

Pauline was fabulous

September 4, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Tracy,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great Staff

Great Staff

Miriam was really friendly and made us choose wisely for the perfect watch.
Been there before. Never disappointed!!

Thanks!

September 1, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Shivangi,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Eunice made our experience in the shop…

Eunice made our experience in the shop pleasant and comfortable.
She is a wonderful sales person.
The store

September 1, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Claudia,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great customer service!

Great customer service!! Team were fantastic especially Helen. She went over and above and kept me updated on my ring every step of the way!

July 28, 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Mr Neito,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

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