Barclays Diamonds Reviews 

803
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We went to the BD in Livingston Centre, everyone was so friendly & welcoming. Just a big thanks to Eva - she helped us during our first & final appointment. With a big, confusing decision finding the... See more

Rated 5 out of 5 stars

Nicole was amazing and was helpful even when we hadnt stepped inside the shop. Her friendly approach helped us select 2 watches for my sons graduation gift. Dave was also super friendly and both gave... See more

Rated 5 out of 5 stars

Visited Barclays Diamonds Livingston today for some advice, Mia, Eunice and Pauline were in store and were full of useful advice and my wife won't go anywhere else since her last visit. We appreciate... See more

Rated 5 out of 5 stars

Walk in on the off chance to get a knot taken out of my chain. Linda so kindly offered to help and with skill and determination she managed to get my chain knot free. Not only that but she didn't char... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Watch Store

Written by the company

Diamond specialist Barclays Diamonds prides itself on providing customers with the highest quality diamond jewellery, exceptional service and an unparalleled customer support. It offers a wide range of exquisite diamond jewellery with fully-trained and knowledgeable staff on hand to help customers make that special purchase.


Contact info

4.9

Excellent

TrustScore 5 out of 5

803 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(803)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very special personal touch

From the minute we walked in the door we felt cared for and very special. We were offered Prosecco and beer with oodles of time and consideration being spent on what I was looking for (which by the way wasn’t easy!). A truly exceptional service. George, Keavy and Rebecca were friendly chatty and made us feel at ease and helped us hugely to buy several pairs of earrings which I absolutely adore.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Pauline at Livingston Store

Pauline was a fantastic help when I was picking out my new engagement ring, nothing was too much trouble on each visit. Would definitely come back to this store and ask for Pauline. 5 stars

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, friendly atmosphere. Served by Pauline who answered every question with great knowledge.
Highly recommend this shop.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Barclays Diamonds Livingston…

Visited Barclays Diamonds Livingston today for some advice, Mia, Eunice and Pauline were in store and were full of useful advice and my wife won't go anywhere else since her last visit. We appreciate how the team put us at ease and make us feel welcome. Thank you once again girls.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

I had a wonderful experience with the staff at this jewellery store. They were attentive and accommodating, carefully considering all my preferences for my wedding ring.

The team demonstrated excellent knowledge about their various services and available customizations, helping me make my ring truly special.

Shopping for a ring can be stressful, but they made the process smooth and pressure-free. Unlike experiences I've had with other jewelers, I never felt rushed or undervalued.

Eunice, who assisted me primarily, was delightful and personable, making our interactions enjoyable and relaxed. It was refreshing to have friendly conversation rather than focusing solely on the ring.

Helen, the manager, was also extremely helpful and kind. She made a great impression and clearly embodies the values of the brand.

Overall, the experience was outstanding, and I felt well-cared for throughout the process.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Wedding Rings

Staff were very helpful especially Eunice who dealt with us getting our wedding rings for Crete. Very competitive pricing too. Thank you very much

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Helen was so great

Helen was so great, she talked us through every detail and knew a lot about ring size and style. Couldn’t recommend her services more.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I have been using Barclays for over 10 years and the service my family and I get is exceptional. The staff are so friendly and even when we are just passing the shop the always stop and say hi. I cannot recommend this jewellers enough and it’s always my first port of call for anything o need.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

Abigail greeted me at the window and was friendly and approachable. The manager Helen was also friendly and extremely knowledgeable.brilliant service from both

August 4, 2024
Unprompted review

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