Bargain Car Rentals Australia - Cairns Airport Reviews 

5,310
TrustScore 4.5 out of 5

4.4

410 Sheridan Street, 4870 Cairns North, Queensland, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

"The car was clean, well-maintained, and ready on time. The professional team made the whole rental process easy and stress-free. Prices were very reasonable too. Will recommend them to anyone lookin... See more

Company replied

Rated 3 out of 5 stars

Bargain car rentals is ok but not the best off airport rental business I have used. The standard car I rented had done 84000kms and had a significant numbers of scratches and small dents. The customer... See more

Rated 5 out of 5 stars

Excellent. Good price and service. A very busy company so if off a flight, there may be queues once at their office once you get there as the check out process takes time. We had hired through a 3rd p... See more

Rated 5 out of 5 stars

Corey C was magnificent, friendly polite he explained everything clearly. I would highly recommend Bargain car rentals if you are visiting Cairns.


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Cairns Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 410 Sheridan Street, 4870, Cairns North, Queensland, Australia

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,310)

9,844 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The company is easy to deal with

The company is easy to deal with, this is the second time of using them , and will continue in the future

August 31, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear that you find our company easy to deal with and that you'll continue to use our services in the future. Thank you for your continued trust!

Rated 4 out of 5 stars

The car and the office experience was…

The car and the office experience was excellent.My only problem was that on day 2.I had a flat battery and it took several hours to have my call answered.The RACQ eventually arrived and were able to correct the problem.A run from Port Douglas to Mossman and back recharged the battery for the remaining 12 days.The RACQ mechanic was unable to explain as to why the battery was flat.The price was competitive.

August 30, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're glad to hear that your overall car and office experience was excellent and that the pricing was competitive. We sincerely apologize for the inconvenience and frustration caused by the flat battery and the delay in getting assistance. We understand how disruptive this must have been to your trip, but we're glad to hear that Roadside Assistance got you back on the road.

Rated 5 out of 5 stars
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We are so pleased to hear that you found our service to be a great value and convenient. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great service with a genuine smile

Great service with a genuine smile
Efficient and on time

August 30, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so happy to hear that you experienced friendly and efficient service. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

I hired a car for 9 days from their…

I hired a car for 9 days from their depot near Cairns airport. The price was a lot cheaper than other companies. It's a short shuttle bus ride. Easy pick up and drop off without any fuss. I would use them again.

August 14, 2026
Rated 2 out of 5 stars

Very heavy pressure tactics to take extra insurance.

Very heavy pressure tactics , when you say you don’t require excess reduction insurance. Agents comments were “ wish I could afford to pay $75000 if I hit a roo, as this isn’t covered by any insurance, and you will also be liable for all the time it’s off the road!” Cars in very poor condition, chipped window screens, cable ties holding bits if the car on, dents and scratches everywhere! , and this was supposed to be a luxury vehicle! And on return the process took approx 15 mins as they go over every square inch of the car, no normal wear and tear policy here, if you get the slightest defect whilst renting, you will be charged an excess! The transfer to airport was good and the driver very polite and helpful. Would t use again!

August 28, 2026
Rated 5 out of 5 stars

……..

Comfortable vehicle, friendly staff, reasonable pricing

August 28, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad you found our vehicle comfortable, our staff friendly, and our pricing reasonable. Thank you for your positive feedback!

Rated 5 out of 5 stars

A fabulous company

A fabulous company, great customer service, good reliable well kept cars. Such an easy process from booking to picking up. Very good pricing.

August 27, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear you found our company fabulous and our customer service great! It's wonderful that our cars were reliable and well-kept, and that the process from booking to pick-up was easy. We appreciate your kind words about our pricing!

Rated 5 out of 5 stars

The staff were so friendly.

The staff were so friendly.! We’ll definitely use bargain car rental again.

August 27, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear that our staff were friendly and that you'll be using us again. Thank you for your wonderful feedback!

Rated 2 out of 5 stars

When we arrived to pick up our car

When we arrived to pick up our car rental, it was not available. We had ordered a hybrid car but was given a petrol car instead. Over the 10-day hire this would cost us more money to run the car. Also, we were believed to have car insurance, but this was not the case as it was not fully insured.

August 9, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're very sorry the vehicle you ordered was not available. This is a situation we do everything to avoid, and it only occurs in the direst circumstances. We cannot apologise enough.

Rated 4 out of 5 stars

Car was clean

Car was clean but service could have been improved by a familiarization session on the cars features

August 26, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We appreciate your positive feedback about the car's cleanliness. We understand that a familiarization session for the car's features would have enhanced your experience, and we'll consider this for future improvements.

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent, we didn't have to wait long for the airport shuttle service, and the car was in a great condition.

August 24, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear you had excellent customer service! It's wonderful that you didn't have to wait long for the airport shuttle and that your car met your expectations.

Rated 5 out of 5 stars

Economical modern vehicle and prompt…

Economical modern vehicle and prompt pick up and return service

August 25, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad you found our modern vehicles economical and our pick-up and return service prompt. Thank you for your feedback!

Rated 5 out of 5 stars

No problem

No problem. The condition of the car was also very good.
It was good that the staff were friendly.

August 25, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad to hear you had no problems and that the car was in very good condition. We also appreciate your kind words about our friendly staff!

Rated 5 out of 5 stars

We did have an issue with pick up from…

We did have an issue with pick up from the airport due to the wrong phone number given to us from the 3rd party who we ordered the car from . We could not fault anything else . Very happy

August 2, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're glad to hear that despite the initial pickup issue caused by the third party, you were very happy with everything else. We appreciate your understanding and positive feedback!

Rated 5 out of 5 stars

Best value for money

Great value for money, supported by a seamless process and clear communication.

August 18, 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad you found great value and appreciated our seamless process and clear communication. Thank you for your wonderful feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look