Bargain Car Rentals Australia - Melbourne Airport Reviews 

5,735
TrustScore 4.5 out of 5

4.4

3 Annandale Road, 3045 Melbourne Airport, Victoria, AU


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Rated 5 out of 5 stars

The process was just easy. I have rented cars all over the world and I must say Barhain Car rentals made it easy!!! Usually the check in process is laboriously slow and tedious not here, quick efficie... See more

Rated 1 out of 5 stars

If I could give a negative rating I would Completely unfriendly, disrespectful and dishonest service. I have never experienced so many difficulties with a car rental company like I did with this one.... See more

Rated 5 out of 5 stars

Bargain were amazing right from the get go. Booked the vehicle for 3 days, paid for full insurance, why wouldn’t you. Flew to Melbourne, called the office, lovely lady directed me to the pickup area,... See more

Rated 5 out of 5 stars

Very easy and convenient - i was out of the rental office within 15mins after the 'paperwork' which was essentially all digitally done. Car was pretty new - only 15000 km on the clock and it came i... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Melbourne Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 3 Annandale Road, 3045, Melbourne Airport, Victoria, Australia

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(5,735)

9,825 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service from all the staff. Thank you!

August 23, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We are so happy to hear that you received great service from our team. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Easy Drop off

Easy drop off car. Good friendly shuttle drivers. Easy to go to Melbourne Airport but no wire connection to Apple car play information at pick up. Poor telephone service. No individual landline connection to branches just in case for emergency. I can add more pros and cons but this is enough now.

August 16, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

Thank you for your valuable feedback. We're pleased to hear about the easy drop-off and friendly shuttle drivers. We apologize for the issues with the car's connectivity and the telephone service, and we will certainly look into improving these areas.

Rated 4 out of 5 stars

Air port Pick up was not great

Air port Pick up was not great, had to wait for the second Pick up, waiting time was about 40 minutes

August 22, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're very sorry that the airport pick-up did not work quickly for you. There are sometimes delays, but I can assure you that we do our best to collect everyone from the airport as quickly as possible.

Rated 5 out of 5 stars

Friendly staff with fantastic rates

Friendly staff with fantastic rates. Can't ask for more

August 21, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so glad you found our staff friendly and our rates fantastic. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Outstanding service & communication!!

Outstanding service & communication!!

August 21, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

Thanks for the five stars and your support. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Big thank you to Bianca for going above…

Big thank you to Bianca for going above and beyond to help return a bag which we left behind at the airport. Found her to be very helpful and pleasant to deal with. Thanks again. Jimmy

August 21, 2026
Unprompted review
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased to hear that our team went above and beyond to assist you with your forgotten bag. It's wonderful to know you found our service helpful and pleasant. Thank you for your kind words!

Rated 1 out of 5 stars

I would give this company zero stars if…

I would give this company zero stars if I could.
When I first picked up the car, after only 5 minutes of driving, the low tyre pressure warning came on. I returned immediately and asked for a safe car because I had a child with me. They eventually changed the car.
The bigger problem was returning it. Nobody told me the office opening hours, and the employee told me I could return the car before 11:30. My flight was at 5:30 AM, so I went to return the car, only to find the office closed.
Because of this, I had to book a new flight and pay an extra $376, making the total $664, plus a hotel because the next flight was at 9 PM.I paid 190$
Very poor communication, old cars and terrible service. I absolutely do not recommend this company.

August 13, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're very sorry for the miscommunication. We do have an after-hours drop-off process at Melbourne, and, unfortunately, it wasn't communicated to you.

Rated 4 out of 5 stars

Good

Easy check in and out process. Allow the time for airport pickup and drop off.

August 19, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're glad to hear that you found the check-in and check-out process easy. We appreciate your feedback regarding airport pickup and drop-off times; it's good advice for every customer.

Rated 5 out of 5 stars

The staff there where very helpful

The staff there where very helpful

August 19, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We appreciate your kind words about our staff. It's wonderful to hear that they were very helpful during your visit.

Rated 5 out of 5 stars

Pleasantly surprised big time.

Genuine and helpful service person…I think Rhiannon was her name?
Nothing was too much trouble and she upgraded me which was a wonderful surprise.

August 6, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

Thanks for adding your review!

Our staff always love to hear when they've stood out for making your experience a better one.

Rated 5 out of 5 stars

Simplicity of booking

Simplicity of booking, fast east pick up from the airport, seamless pick up and drop off of car. Friendly helpful staff.

August 18, 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased to hear that your booking was simple and that your airport pick-up was fast and seamless. It's wonderful that you found our staff friendly and helpful!

Rated 5 out of 5 stars

Was so pleasantly surprised to get a…

Was so pleasantly surprised to get a free upgrade to a Toyota Camry from an MG5 at the price point I paid, that was well maintained and gave me the comfortable ride I had through more rural roads :)

August 18, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased to hear you enjoyed the upgrade and that the vehicle provided such a comfortable ride on your journey!

Rated 5 out of 5 stars

Good cars, good price.

The car and service during collection and return was great. We didn't realise that the depot was not actually on the airport site, and required us to get a shuttle bus, which was about a 15 min ride. May be it was us who didn't read the instructions properly. A map showing how to get to the shuttle buses, would have been useful (if there is one we didn't see it). There are signs for the shuttle from the airport, but after 23 hours of flight, the brain doesn't work too well. Nice friendly and helpful people at Bargain Car Rentals, we would use again.

August 18, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

Thank you for posting your feedback!

While we do list our depot locations and how to get to us on our confirmations and website it is understandable that after a flight that long there would be some fatigue setting in.

I am glad to hear you got to us to collect your vehicle and that the rest of your booking went smoothly!

Rated 5 out of 5 stars

My Bargain car rentals experience

Bargain car rentals was very good to deal
They were affordable compared to others. The cars were clean and modern
Service desks were second to none
We dealt with the Sydney and Melbourne divisions and both quick and professional even when I put in wrong pick up dates omg all in all I wouldn’t hesitate to use again or recommend
Cheers BCR

August 18, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased to hear you found our car rentals affordable, and that the cars were clean and modern. It's wonderful to know our service desks in Sydney and Melbourne were quick and professional, even with a date mix-up! We appreciate your recommendation and look forward to assisting you again.

Rated 1 out of 5 stars

The car I was given was no good I did…

The car I was given was no good I did report this when I took back the next day
This is the 1st time I’ve had a bad car
Every other time I’ve been extremely happy
I did let staff know when I returned car
Thank you

August 18, 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

All of our vehicles are inspected before each booking, but sometimes things do slip through, we do apologise that it sounds like this may have been the case with your rental.
 
With any of our bookings if an issue arises at collection or during your rental we do recommend you have a chat with the depot staff or give us a call to be provided with a solution or swap into a fresh vehicle.

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