Bargain Car Rentals Australia - Sydney Airport Reviews 

2,112
TrustScore 4 out of 5

4.1

Botany Road 1581, 2019 Botany, New South Wales, AU


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Rated 5 out of 5 stars

My flight was delayed and I called my local depot for car pick up to see if I could still collect my car even though my arrival would be after closing time. Their staff happily waited for me after clo... See more

Rated 3 out of 5 stars

The customer service was very good. But the car condition was not top notch It was driven 88k kilometers so I was wondering about their claim "New Cars, Bargained Price" Engine had a stro... See more

Rated 5 out of 5 stars

Conner one of your staff went out of his way to transport me to the airport after dropping my hire car to ensure I caught my flight

Rated 5 out of 5 stars

The car category I booked wasn't available but I was quickly sorted out with an alternative that suited. Staff were really friendly and helpful. The airport transfer arrived promptly so we were there... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia - Sydney Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • Botany Road 1581, 2019, Botany, New South Wales, Australia

  • 1300 729 230

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(2,112)

10,011 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from the team

Great service from the team. Super quick and easy. Would rent again from Bargain Car Rentals at Sydney Airport.

April 20, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're happy to hear that you received great service from our team! We appreciate your feedback and look forward to your next booking!

Rated 2 out of 5 stars

Car hire

When We arrived at the yard to collect our car we found it was still being rented by the previous clients and that bookings crossed over by 1/2 hour. This then lead to a rushed cleaning job. On collection from the airport the lovely girl let us fit the car seat to the bus. On return of the car the bus driver made us feel rushed and would not allow us to fit the car seat.
We were double charged insurances and tolls weren’t clearly explained.

April 20, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

Thank you for bringing these matters to our attention. We sincerely apologise for the scheduling overlap and the rushed experience you had during your rental.
While we strive to have every vehicle ready precisely at the booking time, occasional late returns from previous customers can create tight turnarounds. We regret that this resulted in a cleaning job that did not meet our usual standards and made your start feel hurried. 

We are glad that we were able to rectify the issue of the charge, and can see that your account was refunded. We also appreciate your feedback regarding the toll information; we will work on making our explanation of these charges clearer during the check-in process.

Thank you for your patience while we resolved the overcharge, and we hope to provide a much smoother experience next time.

Rated 5 out of 5 stars

Great price pick up , drop off and service

Great price . Great staff at pick up and return . Clear directions to shuttle . Not too long a wait for shuttle . Easy friendly check in a return . Car met expectations .
Will use again .

April 20, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're happy you found our prices great and the staff helpful during pickup and return. It's also good to know the shuttle service and car met your expectations. We appreciate your feedback and look forward to your next rental!

Rated 1 out of 5 stars

Had to call NRMA twice and couldn't use…

Had to call NRMA twice and couldn't use the car for the period as the battery couldn't be replaced.

The car was out of service by 2400 kms.

Lodged a complaint and still have not heard anything from the customer service department.

April 19, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

Hi Luke,

I can see we have reached out to you around your booking and the issues that popped up.

Apologies if you have not received that contact but you can reach out at info@bargaincarrentals.com.au, and we would be able to run through the outcome for you.

Rated 5 out of 5 stars
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're happy our transparent policies resonated with you. Thank you for your positive feedback; we appreciate it!

Rated 4 out of 5 stars

Quick service and extended opening…

Quick service and extended opening hours.
Drawdowns: USB plug was removed/didn’t work, could not connect to apple CarPlay.
The location is a challenge to reach from downtown with public transportation.

April 18, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate your feedback regarding our service and open hours.

Feedback around your vehicle will be passed along to our internal team for action. Thanks for leaving your review.

Rated 5 out of 5 stars

Good company quick and easy

Quick and easy cheap enough just needed a get around from a to b it done the job would definitely use again

April 4, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate you taking the time to leave us a review! We're so glad that our service met your needs and provided a convenient solution for you.

Rated 3 out of 5 stars

Airport pickup takes too long

I didn’t have a local mobile phone hence used VOIP teams to call for the airport pickup. Waiting for more than 45mins at the pick up bay was not unexpected before being picked up. The lady who came to pick us up had an attitude, looked annoyed at being called. However later on the vehicle pick up and drop off was quick and smooth. Quality of the vehicle was good and expected from a premium model. This is my 2nd time, I will consider next time to pick up from terminal.

April 17, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

While we do aim to have the free shuttle service running constantly during our open hours sometimes due to circumstances out of our control there may be delays that will be addressed as quickly as possible.

Apologies for this as it sounds like you have been left waiting for the shuttle longer than expected.

Feedback around our service is always taken seriously and will be passed to the appropriate internal team.

Rated 4 out of 5 stars

Easy to work with and helpful staff

Easy to work with and helpful staff. You might be a victim of your own success, though as the lot was so busy that the process was delayed on both pick up and return.

April 15, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're glad you found our staff helpful and easy to work with. We love that our popularity is keeping us busy and will make sure we can handle the pressure. We appreciate your feedback.

Rated 5 out of 5 stars

We saw a lot of bad reviews on this…

We saw a lot of bad reviews on this place which I don’t believe is deserved in all honesty. Our experience was great with bargain car rentals, the morning of pick up was straight forward ( made easier as they have an online check in to fill out you can do before arriving). We were showed our car which was very new and in great condition, our car had a minor issue with the radio which was not allowing us to connect to Bluetooth or listen to any music and as we were on a road trip to the blue mountains we needed some music. They immediately switched us into a different car and made sure we were happy, which of course we were. Car was full of fuel, all we had to do was make sure it was refuelled at the end. Overall great experience with the company, I would recommend especially since it was half the price of the next cheapest company

April 15, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate you sharing your positive experience! We're happy to hear that the online check-in was helpful and that we could quickly resolve the issue for you. Thank you for recommending us!

Rated 5 out of 5 stars

HAPPY WITH THE SERVICE !

Everything was great. Had a lovely experience. Service was beautiful , very friendly and kind.

April 15, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're happy to hear you had a positive experience and that our service was friendly and kind. Thank you for your feedback; we appreciate it!

Rated 5 out of 5 stars

Price was great

Price was great. Car was good — basic q5. Pick up from the airport took less than 20 min (the website tracker of the shuttle didn’t work, which was unnerving but the shuttle showed up as it was supposed to). Processing in and out was smooth.

April 14, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're glad you enjoyed your experience with the car and our smooth processing. We appreciate your feedback about the shuttle tracker; we will look into this. Thank you!

Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the rental car service. The vehicle was not in good condition and caused us multiple issues throughout our trip, which really affected our long-awaited family holiday. Instead of enjoying our time, we had to deal with unnecessary stress and inconvenience.

On top of that, the customer service was very poor. There was little to no support when we faced problems, and our concerns were not handled properly.

Overall, this was a very frustrating experience. I would not recommend this company to others.

April 14, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

Thank you for sharing your feedback. We sincerely regret that the condition of your vehicle and the level of service you received impacted your family holiday, as we know how important that time is.

We would like to note that we have since spoken with you and addressed these issues directly. We value the opportunity to resolve these matters and appreciate your time in discussing your experience with us. Your feedback is essential in helping us improve our service for future travellers.

Rated 5 out of 5 stars

Cheap rentals

Cheap rentals. Fast transaction.

April 12, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're happy to hear that you had a fast transaction and found affordable rentals. Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

efficient service

efficient service. great rate

April 13, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're happy to hear that you found our service efficient and the rate great. Thank you for your positive feedback!

Rated 4 out of 5 stars

No problems

Pick up & drop off to airport was uncomplicated.
Car was acceptable.
No hitches.
Price was competitive.

April 12, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're glad the airport pick-up and drop-off was clear for you, and that the car met your needs. We appreciate your feedback about our competitive pricing service.

Rated 5 out of 5 stars

Was just a simple process

Was just a simple process, no stuff around at all. Friendly staff and helpful

April 13, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We appreciate you letting us know that our staff was friendly and helpful and the process was simple. We're happy it was a positive experience!

Rated 1 out of 5 stars

Shuttle never collected me after…

Shuttle never collected me after 60minute airport wait. Had to pay for taxi to get to car rental location as otherwise waiting further would be late to a conference. Then told my car wasn't even ready despite having booked for a collection time 1.5hour prior to this time.

April 11, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

Thank you for sharing your feedback, and please accept our sincerest apologies for the significant delays you experienced. We appreciate your patience in a difficult situation and will use this feedback to improve our operations and shuttle reliability.

Rated 5 out of 5 stars

Beyond 5 stars

Beyond 5 stars. Excellent service and support. Best team. Highly recommend. Thanks guys!

April 10, 2026
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Reply from Bargain Car Rentals Australia - Sydney Airport

We're happy to hear that you had such a wonderful experience with our service and support. We appreciate your recommendation and thank you for your kind words!

Rated 5 out of 5 stars

Highly Recommend

Great experience with Bargain Cars in Sydney. The booking was easy, prices were affordable, and the car was clean and reliable. Pickup and drop-off were quick and hassle-free. Would definitely recommend for anyone needing a budget-friendly rental.

April 9, 2026
Bargain Car Rentals Australia - Sydney Airport logo

Reply from Bargain Car Rentals Australia - Sydney Airport

We're happy that you found our Sydney service easy to book, affordable, and reliable. It's great to know that pickup and drop-off were quick and hassle-free. We appreciate your recommendation!

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