My flight was delayed and I called my local depot for car pick up to see if I could still collect my car even though my arrival would be after closing time. Their staff happily waited for me after clo... See more
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Conner one of your staff went out of his way to transport me to the airport after dropping my hire car to ensure I caught my flight
The customer service was very good. But the car condition was not top notch It was driven 88k kilometers so I was wondering about their claim "New Cars, Bargained Price" Engine had a stro... See more
The car category I booked wasn't available but I was quickly sorted out with an alternative that suited. Staff were really friendly and helpful. The airport transfer arrived promptly so we were there... See more
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Company details
About Bargain Car Rentals Australia - Sydney Airport
Written by the company
New Cars, Bargain Prices!
You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!
We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.Contact info
Botany Road 1581, 2019, Botany, New South Wales, Australia
- 1300 729 230
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Good and easy
Good quality vehicle. Easy pickup and drop-off.
Staff extremely helpful and friendly

Reply from Bargain Car Rentals Australia - Sydney Airport
Absolutely brilliant price and seamless…
Absolutely brilliant price and seamless experience

Reply from Bargain Car Rentals Australia - Sydney Airport
1 star
1 star. Very disappointing experience. We arrived at the airport just before 9pm only to find the rental office closed, despite having a confirmed booking and we have added a flight number. We were left stranded and had no choice but to rent a car from another company at extra cost. To make matters worse, we were still charged by this company even though we could not collect the vehicle. Poor communication and terrible customer service. Would not recommend.

Reply from Bargain Car Rentals Australia - Sydney Airport
Disappointing
Arrived and the shuttle pick up is a 15 minute walk from the terminal. Long walk.
On arrival they gave me a MG car which I hadn’t booked saying it was an ‘upgrade’.
I said I didn’t want nor book a European car and that I wanted the car I booked and they said they didn’t have any. They said most of their fleet was MG’s and they’re not sure why the website said they had other brands of car.
After 2 days I worked out the car boot didn’t lock and was defective so I was essentially driving around with an unlocked car my entire rental I could have had my luggage easily stolen. Told the company. No one cared.
Dropped back to the airport - another 15 minute long walk back to the terminal.
Won’t use them again.

Reply from Bargain Car Rentals Australia - Sydney Airport
The staff were friendly and helpful
The staff were friendly and helpful. The shuttle waited for us as we were running late from having to walk from the terminal. The process of picking up and dropping off the car was easy.

Reply from Bargain Car Rentals Australia - Sydney Airport
Great service
Great service with Jade. Pick up was seamless. A bit of a wait as it was a Saturday morning with lots of people that arrived from the airport. Jades professionalism with her service took away that waiting experience.
Van was in good condition and the drop off or return was straight forward and quick.

Reply from Bargain Car Rentals Australia - Sydney Airport

Reply from Bargain Car Rentals Australia - Sydney Airport
Shuttle service was terrible!
We weren't made aware of the $5 admin for for EACH toll until we picked up the car.
More unpleasant was when we dropped off the car at the Sydney Botany Rd branch. We were told before that the shuttle bus to the airport would run every 25 minutes. We waited for about ONE hour and had to remind the staff. So we were PRESSED for time to catch our flight. But what we also didn't expect was that we would be dropped off at the shuttle bus CARPARK between the terminals, which is a much further walk with our suitcases compared to being dropped off at the pick up point between the 2 Sydney domestic terminals. Another client was with us and she was also very unhappy, stressed and distraught (not to mention she was also pregnant with 2 large suitcases to lug along the whole way!).

Reply from Bargain Car Rentals Australia - Sydney Airport
Exceptional service
The car was great the staff was friendly especially the driver that drove us back to the airport. I realised that my prescription sunglasses had been left in the rental car and he called the office and they confirmed that it was there. He was kind enough to go back to the office picked them up and dropped off to us at the airport. He went above and beyond Thank you

Reply from Bargain Car Rentals Australia - Sydney Airport
Great in-house staff in Sydney
Great in-house staff in Sydney. Really helped me when I picked up the car & when I returned it. Thanks guys.

Reply from Bargain Car Rentals Australia - Sydney Airport
Great price and service
Great price, quality and service. Free shuttle to airport was awesome, lovely staff.

Reply from Bargain Car Rentals Australia - Sydney Airport
Easy transaction although found the…
Easy transaction although found the walk to shuttle bus was a long walk given we had to lug heavy luggage

Reply from Bargain Car Rentals Australia - Sydney Airport
Best and affordable car rental in Australia
I had a great experience with Bargain Car Rentals Australia from 24–26. The booking process was smooth, and the staff were friendly and very helpful.
This time I was given a very good, new hybrid Toyota Camry Hybrid, which was pleasant to drive and well equipped. The car was clean, comfortable, and reliable throughout the trip.
I really appreciated how the team ensured everything was sorted quickly and professionally. Pricing was also very reasonable. Overall, excellent customer service and a stress-free rental experience. I would definitely recommend them and use their service again.

Reply from Bargain Car Rentals Australia - Sydney Airport
The car was so filthy on the outside I…
The car was so filthy on the outside I couldn’t see out the windscreen
Engine was clunky and sounded like it needed some serious attention
Wouldn’t book again

Reply from Bargain Car Rentals Australia - Sydney Airport
My experience with Bargain Car Rentals…
My experience with Bargain Car Rentals was unsatisfactory, there was some tampering with the initial contract by the company. Communications from their legal team, John Young, did not resolve the issues raised. I do not consider the outcome to be satisfactory and would not engage this company again.

Reply from Bargain Car Rentals Australia - Sydney Airport
Disappointed
I booked my car over 2 months before travel, when I got to office it wasn't ready, waited 30 mins with anyone telling us what was going on.
When returning car same problem , no one told me where to put car, no one had a clue on what time the shuttle bus back to airport would be there, we stood outside with no one interested in checking. Finally someone came out and offered to drive us to airport. When we arrived at airport in the past they have dropped as straight out front the departure terminal...not this time they dropped us that's myself, wife, daughter and her 3 month old baby along with 3 bags and a baby car seat a good 400 metres from departure entrance ! at entrance to airport !we had to virtually run to make plane. Luckily we found a check-in person that rushed us through to make our plane just. I have always used you guys being that I'm from Tassie and support local but not again.

Reply from Bargain Car Rentals Australia - Sydney Airport

Reply from Bargain Car Rentals Australia - Sydney Airport
We got a lovely lady when we arrived…
We got a lovely lady when we arrived even though we got in so late.
It was very hard to find were to get the shuttle from and we didn't realize it wasn't at the airport.
When we got the van it wasn't very clean at all.

Reply from Bargain Car Rentals Australia - Sydney Airport
Price was good.
Price was good.
Good location for pick up and drop off - about 5km away
Good hours
Shuttle pick up directions were not clear in an email especially for an international number. That left me wondering if the shuttle was on its way or not. Was stressful for this reason

Reply from Bargain Car Rentals Australia - Sydney Airport
Great service from the team
Great service from the team. Super quick and easy. Would rent again from Bargain Car Rentals at Sydney Airport.

Reply from Bargain Car Rentals Australia - Sydney Airport
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