Bargain Hardware Reviews 234

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many consumers appreciate the top-notch customer service, noting quick responses, clear communication, and efficient issue resolution. The delivery service is frequently described as fast and reliable, with products arriving well-packaged and in good condition. People also value the wide range of products available and the ability to customize orders. However, some customers experienced issues with product functionality, such as defective RAM sticks or faulty SSDs, and a few encountered problems with order fulfillment and delivery, including delayed shipments and difficulties with courier services.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the wide selection of... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficient, clear, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as efficient, helpful, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and quick... See more

Order

Consumers find order experiences to be ambiguous. While many reviewers report satisfaction with orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I've purchased from Bargain Hardware many times—sometimes directly, and other times on behalf of others who asked me where to buy refurbished hardware. Whether everything went smoothly or there was an... See more

Company replied


Company details

  1. Computer Store

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Cost efficient server hardware, great service

Cost efficient server hardware, fast and reliable delivery and great customer service. Bargain Hardware are my 1st choice for used servers and components.

January 21, 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,
Thank you very much for taking the time to leave us a 5-star review! We're delighted to see you've had a positive experience with us.
We hope to hear from you again soon.

Rated 5 out of 5 stars

good prices and nice people :)

January 9, 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Esther,
thank you for taking the time to leave this review.
We're delighted to see you've had a positive experience and we look forward to hearing from you again!

Rated 1 out of 5 stars

I'm not happy with the computer I…

I'm not happy with the computer I bought. It had problems from the start. I spent a lot on repairs. After a year, it stopped working. A very bad experience and a lot of stress.

January 3, 2026
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Andy,
Sorry to hear you've had a negative experience here. I can't find any order or ticket using the name provided here. We do offer a 3-year warranty for repair or replacement on configured workstations and servers, if you contact our support team we'd be help to help you with the machine.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐**Excellent Quality Desktop and Reliable Service**

⭐⭐⭐⭐⭐

Excellent service from Bargain Hardware. The desktop I purchased was exactly as described, well packaged, and in great condition. Delivery was smooth, and their communication and support were professional and helpful throughout. Highly recommended for quality refurbished hardware and reliable service.

January 20, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Elvis,
Thank you for the kind review. We're pleased to see you're satisfied with the product and the support you received. We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Bargain hardware is a good company

I bought a HP 800 SFF G5 (which came with 8GB of RAM) as well as 2 replacement sticks of 8GB RAM from Bargain Hardware. The HP machine worked, but the replacement RAM didn't work. I told them about this and they said I can return the RAM, so I sent the RAM back to them and I received my refund in a timely manner. Bargain hardware is a good company.

December 24, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

Thank you for amending this review! Our apologies again for the delay in posting your refund, we're happy to see you are satisfied with the overall outcome here and we hope to hear from you again soon.

Rated 5 out of 5 stars

Excellent customer service

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package ready for dispatch and made the change. It did not delay shipping. This is first class customer service, and it is greatly appreciated.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Refurbished graphics card AMD Radeon R7 430

Ordered a refurbished graphics card for £15 via their website, arrived well packaged and in a timely manner. Fitted the unit into an HP 290 G2 Micro tower running Windows 11Pro. Installed fine and is working fine with a bit of noise from the the fan which BH have contacted me about. All positive and the staff are very helpful. Will certainly be using them again!

Well done BH.

A little advice from someone who did not know!!

If you order a GPU and have no experience with one a little tip is check the output - the display port on this card caught me out. I assumed it was HDMI but it was Display Port. I did not have any DP cables to check the unit fully at first with my PC monitors.

I have also learned that the DP output may require an active DP to HDMI adapter if you are using the output to work on a TV. (resolution, refresh rates etc etc) It all worked fine with my desktop PC monitors but the none active cables I got means it still does not work with a DP to HDMI standard cable to feed to the HDMI input on my TV's.

Just ordered an active DP to HDMI cable

Hopefully that sorts the issue.

Oh for standardisation .... although I believe ... it's all in the name of progress!!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great attention to ALL details

Remember windows 10? Well about a week before it's end of life support I'd decided I was going to subscribe to an extra year of the operating system because I had a really smooth running computer - purchased from Bargain Hardware, that had worked seamlessly for me throughout most days and evenings for the past four years.

To seal my commitment to the machine I undertook the task of removing dust from the chassis. But I didn't go about it properly, and managed to blow dust into the connectors on a hard drive or the wire connecting to that hard drive. The result was I shorted the hard drive. The smell was awful. That and the noise it made when it went gave me quite a scare. I took the dead hard drive out - luckily it wasn't the os drive - but found the computer wouldn't power up. I assumed it must be the power supply.

Having had such a robust machine from them before I was in no doubt that I would be buying my replacement computer from Bargain Hardware. What I wasn't prepared for was the lengths of the care they took to make sure I was happy with my new purchase.

It began where most purchases probably do from this site - with me finding a PC I fancied, configuring the build and saving that configuration via the very handy "Share This Build" button. I stored the link generated in a txt file so any time I needed to check on my choices or speak to sales or support about them, all I had to do was paste the link generated by the "Share This Build" button in the address bar or in my emails.

The most helpful and informative conversations I had about my build, and more, were with Ben Smith from the support department. The following proved to be no problem for him:
1..Phoning me to discuss the build.
2..Spending time during that conversation to help diagnose that my old computer wasn't suffering from power supply issues but something more complicated. That saved me some money because I was going to try to resurrect it due to not really liking having only one machine.
3..Assuring me that, even though I couldn't opt for this in the configuration, I would get the DVDRW drive I wanted fitted - and at no extra cost.
4..Reassuring me that seeing as the end date for Windows 10 support was now imminent they would perform a clean install of Windows 11 which would enable them to test the operating system with the build in question.
5..Keeping me informed about the progress of the build up to the point of dispatch.

The level of care and attention I had received didn't stop there. Once I had installed all my programs and got my computer set up the way I wanted I made an image of the drive containing the operating system and all my programs. I also made a bootable usb drive in case I ever need to restore that image. My final hurdle was to go into the bios and set a usb drive as the first booting option - or so I thought.

I've been in a UEFI bios before to change the boot order but I found nothing about this new bios intuitive with regards to this procedure. I watched a couple of YouTube videos about how to do it in bios' that were identical to mine but they stated different things and left me feeling none the wiser. So I emailed Ben about my predicament. He soon set me on the right track which didn't involve having to change anything permanently - which I was really pleased about.

Needless to say, I'm a very happy customer and won't hesitate to recommend them to anyone looking to invest in a new computer.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

A good bunch

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered.

I have had the unit sent to me apart and it is well put together. All the components inside where clean every test I have done shows the workstation is in amazing order considering I bought a b grade unit I'm shocked at how good it is.

We have put an order in 6 more units from BH they where great. Chris was particularly helpull

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Company have a wide range of products…

Company have a wide range of products which can be customised to needs.
Any questions are responded to very quickly.
I have been using one of their Laptops for well over a year and am extremely pleased with it. I have just ordered a tower which just arrived but I have yet to get it up and running.

October 10, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Alistair,
Thank you for taking the time to leave the kind review, we truly appreciate it.
We're happy to see you were satisfied with the range of products and pre-sale support, we look forward to hearing from you again!

Rated 5 out of 5 stars

Love BH

Been using BH for years now, service is good and you always get what you ordered. Wht else could you want?

October 1, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Richard,

Thank you for taking the time to leave the kind review, we truly appreciate it.
We're always happy to see good reviews from repeat customers!

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support - would recommend

October 6, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi William,
Thank you for taking the time to leave the kind review, we truly appreciate it.

Rated 1 out of 5 stars

Not trustworthy

Tried to return a computer which was unopened and unused. They said that we can't return for a refund and must take a credit note.

October 3, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there, we're sorry to see you are not satisfied with the return process.
The full returns process can be seen in our terms and conditions which is publicly accessible on our website and clearly outlines that refund are not available for business customers.

Rated 5 out of 5 stars

Multiple good experiences

5th order from Bargain hardware and order the wrong drives (512 no 4KN) Resolved the issue rapidly and with no cost to myself, as always highly recommended

September 8, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Simon,

It's always great to see positive reviews from repeat customers!
We're happy to see your issue was resolved and we hope to hear from you again soon!

Rated 5 out of 5 stars

RMA request

I was received one HPe DL-380 server, where RAID battery was bad. Immediately after I was send the logs from iLO, I was receive no only battery, but also cache modul.
Excellent support !!!

Many thanks.
Jaroslav Jasek

August 21, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jaroslav,

Thank you for taking the time to leave the kind review, we truly appreciate it.
We're happy to see you were satisfied with the product and the support received!

Rated 5 out of 5 stars

The site was really easy to navigate

The site was really easy to navigate, and associated items ready to add to the order. I had a question about one of the specs and had an answer within just a few minutes. This is the second order we have placed within a couple of weeks. Excellent service and quick delivery.

August 21, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Chris , Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Great Support, Very Good

Great Support, is very good to deal with this company.
Thank You

April 8, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Antonio, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

They completed the contract in the face of adversity.

The first item received was damaged in transit, sent to Ireland. They replaced the item, and arranged for UPS to collect the damaged item from my address. Customs were complicated to deal with the 2nd delivery, but the vendors handled it well, and the 2nd delivery happened in quick time. I'm thankful for their attention to detail and perseverance.

July 29, 2025
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Joe, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

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