Bargain Hardware Reviews 234

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many consumers appreciate the top-notch customer service, noting quick responses, clear communication, and efficient issue resolution. The delivery service is frequently described as fast and reliable, with products arriving well-packaged and in good condition. People also value the wide range of products available and the ability to customize orders. However, some customers experienced issues with product functionality, such as defective RAM sticks or faulty SSDs, and a few encountered problems with order fulfillment and delivery, including delayed shipments and difficulties with courier services.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the wide selection of... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficient, clear, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as efficient, helpful, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and quick... See more

Order

Consumers find order experiences to be ambiguous. While many reviewers report satisfaction with orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I've purchased from Bargain Hardware many times—sometimes directly, and other times on behalf of others who asked me where to buy refurbished hardware. Whether everything went smoothly or there was an... See more

Company replied


Company details

  1. Computer Store

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service. Very good prices, fast delivery, professional quality packaging.

August 16, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Pete, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Knowledgable staff

Knowledgable staff, very friendly and fantastic prices

August 3, 2022
Unprompted review
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Reply from Bargain Hardware

Hi David, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

My old PC that I use to drive my…

My old PC that I use to drive my telescope on win 7 kept asking for the licence number, but the number did not work so I used the BH chat line and found the helper was so patient with me an old man that it was as good as if he was sitting alongside me within the hour he had loked at the information that I had sent him and found a solution, you would have no worries about after purchase backup Wth BH.

July 12, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Ronald, Thank you very much for your 5-star review and for your recommendation. Kris is really pleased to hear this :-)

Rated 5 out of 5 stars

Quick Service, Amazing Company

I was in urgent need of a server to upgrade the old, outdated one that was hosting the CRM used by our organisation. I’d looked at ordering brand new hardware, but after finding BargainHardware initially on eBay, then browsing their website, I gave them a quick call. I spoke with Kris Dickinson who was helpful, knowledgable and very keen to help us - and quickly. I placed and paid for the order at 1pm and we collected the built machine at 9:30am the following day. We had the OS installed same day and had started testing our CRM on the machine the following day. Kris and the team have been super helpful and we’ll definitely be adding them to our approved supplier list. Great Lancashire company, providing a great service and doing a good thing!

July 8, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Steve, Thank you very much for your 5-star review and for your recommendation. Kris is really pleased to hear this :-)

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Went out of their way to help me after I messed up my order! So helpful and prompt. High recommend this company

June 15, 2022
Unprompted review
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Reply from Bargain Hardware

Hi David, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Bargain Hardware is just by far the…

Bargain Hardware is just by far the simplest route to buy a custom configured refurbished server.

Good value and great support.

June 10, 2022
Unprompted review
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Reply from Bargain Hardware

Hi TechMedia, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Very helpful company

Very helpful company, even for a single workstation order.
Delivery for 4 days quicker than expected
Will definitely be using them again

May 25, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Kev, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Excellent service from quote to…

Excellent service from quote to delivery and prompt support should a warranty claim arise.

May 17, 2022
Unprompted review
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Reply from Bargain Hardware

Hi J, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Excellent seller

Spent, about 80K on hardware. Guys made custom configuration I need.
Good prices, quick delivery and excellent post sale support.

April 16, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Alexander, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

great service

great service - excellent aftercare service - I will be using them again

April 6, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Gary & Hilary, Thank you very much for your 5-star review, It is great to hear you will be coming back again.

Rated 1 out of 5 stars

More than doubled my bill after purchase

I had ordered a laptop (elite book 820 G3) for about £140, as this was the price advertised on their website. They then sent me an email saying they would add £264 to my order. It is ridiculous.

April 5, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Dominic, We are sorry to hear about the pricing problem with your order. The team have reached out to you over email, We would like to put this right for you.

Rated 5 out of 5 stars

Awesome store, Astonishing service.

Very quick shipping, items arrive very well packaged, clean and in great state, all for incredibly competitive prices. I'm all about environment sustainability and this guys make it accessible and at a quality I've seen only at Bargain Hardware.
Also, I cannot stress enough the quality of the customer service, had an issue with a switch after a few months from purchase, their warranty covered all expenses (I covered only import fees to the EU), all with the friendliest of communications. I will 100% buy again from them, and also recommend it to everyone in need of great, refurbished gear, for their homelab, business or home.

March 31, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Edoardo, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase!

Rated 5 out of 5 stars

Very trustworthy company

I made a custom configured desktop pc and it arrived exactly as customised as I wanted it to be within 24 hours of ordering it

March 24, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Luke, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

I've been an IT engineer for over 30…

I've been an IT engineer for over 30 years, and for more than 20 of those using Linux. In all that time I have not come across a hardware supplier which outperforms Bargain Hardware. I've had quite a number of items from them over the last few years, and every one was exactly as described. I've had no issues at all, and all kit has performed flawlessly. I wish other companies took as much care of customer and product as these guys do. Well done them.

March 21, 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi James, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

10/10 would recommend

The support service is Amazing.
Bought a server and had issues with the delivery, they proposed a solution to sort everything out without paying the delivery again.
10/10 would recommend.
Also, kudos to Ben for his kindness throughout my issue.

When the server arrived, everything was working perfectly thanks to their testing before shipping it.

March 15, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Quentin, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

Great service after some delivery issues.

I'm updating my review in light of the fact that Nigel from BH got in touch personally to apologise for delivery issues I had. It makes a massive difference to deal with a company that treats customers like human beings.

Thanks Nigel. For the record, the hardware I've purchased from BH has been great, no issues.

March 15, 2022
Unprompted review
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Reply from Bargain Hardware

Hi David, Thank you for your review, I have reached out to you by email to try and resolve the issue but have not yet received a reply. Kind Regards Nigel

Rated 5 out of 5 stars

Great service

Great service. My Graphics card was faulty but just out of warranty.
Had a quick response and the card was replaced.

Thanks!

March 15, 2022
Unprompted review
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Reply from Bargain Hardware

Hi Lodger, Thank you for your 5-star review :-)

Rated 5 out of 5 stars

What a great company!

I’ve used Bargain Hardware for years. I’ve just bought a Dell Workstation from them to replace an older machine (also from BH but now 5 years old), and they’ve been impeccable. I had a problem with the Display Port input on my own monitor which caused major problems and the technical team couldn’t have been better - even taking the machine back to test with no charge. The problem’s resolved now and I’m delighted with the new workstation which is powering through a backlog of image editing,
VERY STRONGLY RECOMMENDED!

March 9, 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Christopher, Thank you for your 5-star review :-)

Rated 5 out of 5 stars

My New Computer is Awesome.

I just purchased a refurbished Dell Precision workstation. Love the box and love the service provided by Bargain Hardware.

December 21, 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Thomas, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

Great support

Great support, thanks!

December 17, 2021
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Cyril, Thank you very much for your 5-star review :-)

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