Bargaintrend Reviews 

23
TrustScore 4.5 out of 5

4.4

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Company details

  1. Online Marketplace

Information provided by various external sources

Bargaintrend was formed to help anyone who is searching for the best value, to find it in one place. We specalise in finding branded items and supply them at a fair price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

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1-star

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4.4

All reviews

(23)

1 review in the last 12 months

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Rated 4 out of 5 stars

7 days and still waiting

7 days and still waiting
I have just received an email inviting me to give a TrustPilot rating, hmm. A week on and I have not received what I purchased. Other than the receipt email, I've had no comms at all. I am not entirely sure that the business/website is still functioning but alas, it was the only place selling what I wanted. I continue to wait without much hope of receiving anything.

Edit, update 30/08/24.
Perhaps I was a little hasty, since my review the store has been in touch and given me a tracking number... they posted the product the same day and it's been languishing with Royal Mail ever since, i.e. they've lost it. As mentioned the company has been in touch and are supplying a replacement product - can't really argue with that. I'll try and remember to update this review once the product is received. I guess the difference between a good and a bad company is how they respond to errors and criticism, and it looks like this firm responds well - thanks.

Edit: 04/09/2024

All's well that ends well...

After reading my review the store sent out the order again, free of charge of course.

Yesterday, I received that order... AND the original lost one.

This delay was wholly created by the Royal Mail, their tracking never worked beyond confirming they'd received the item(s) but not where they were or when they were delivered. The store paid 'signed for' postage, but Royal Mail did not ask for either package to be signed for.

My only recommendation? Perhaps the store could have a 7-day RoyalMail API check to see if the order had been successfully delivered - however, based on the courier's awful tracking, losing a product and not asking for a signature, then perhaps that would cause more problems than it resolved.

Thanks Bargain Trend for sorting the issue and to those thinking it, yes, of course I paid for the 2nd delivery :)

August 23, 2024
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Reply from Bargaintrend

HI DSM,
Thanks for the review and our apologies you have not yet received the item, we are indeed still functioning!

You should have gotten a shipping email containing the tracking number (will not post it here to protect you data) but will email it to you now, if not double apologies. We can see you have seemed to use a placemaker email address (@wizemail.co.uk address which is usually used by automated sites) and the tracking info would go there.

Using it you will see we did indeed post your item last Saturday (24th, same day as ordered) and it simply has not left IE they have lost it!

We have done everything we can and the courier has simply failed, this does happen and since we have both an direct email and mobile number listed on the site, a call could have sorted this so we could get replacements sent out.

This is why we track ALL UPTAPE shipments so can see what has happened in these cases.

All will be sorted and feel free to leave this review up to show that the worst we can do is be failed (provably) by the courier and open to communications!

Apologies again for the trouble.

Stephen

Rated 5 out of 5 stars

Pleasantly surprised on 2 counts :)

I was very happy that they had a product in stock that had been discontinued. Customer service was efficient and I received my item. Moreover I had a pleasant surprise when a few months later they also sent a free sample of a substitute brand that was manufacturing the product as a replacement of the discontinued, main-brand version.

October 6, 2022
Rated 1 out of 5 stars

Overpriced

Very over priced even though obsolete there’s no need to sell them at an overpriced item especially when there taken from there original packaging and both items sold separately by using the wording packaging damaged is not a viable excuse, even though I know I did not have to buy them or was I forced but like I said these are obsolete now so had no choice or throw away a perfectly good wristband dispenser that goes with pop up scotch tape

November 28, 2021
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Reply from Bargaintrend

Thanks David, you know we have spoken on the phone within 10 minutes of posting this review and we agreed on most points. Most companies would simply pull this (as easy to do) but I completely agree that this is absolutley overpriced!

Bargain Trend however is the CHEAPEST seller of this product in the WORLD and the only one that gives direct discounts for customers who need this for disability / useability reasons. Some companies sell this for £15 a tab - you paid £5.

I maintain that posting a review of 1/5 (which also reflects service which you agreed was good) is very unfair given you knew the price before purchasing and agreed it was the cheapest you can find - I now know this was also because I refused to give you a discount on the eBay store which is fair again considering we are the cheapest sellers in the world. You will agree I directed you to this store which instantly saved you 5% versus eBay.

Saying something is too expensive after a transparent sales process (and marking my company down for it) truly hurts but I have agreed to keep this review here to help other people, as I agree it is overpriced for what it used to be.

If anyone reading this still needs this tape, we have a small stock left which is reserved for those who really need it, so please be in touch.

Thanks again David for taking the time to speak with me, I am glad you found nothing wrong with the service, only the price.

Rated 5 out of 5 stars

Excellent seller

Excellent seller, was in touch straight away and easy to deal with, would definitely recommend this site and this seller.

June 28, 2021
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Reply from Bargaintrend

You are more than welcome and glad the product helped! Communication is key.

Rated 5 out of 5 stars

Speedy dispatch

Speedy dispatch, and environmentally aware packaging.!!!

October 30, 2020
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Reply from Bargaintrend

Thanks Marjorie,

The packaging does take some people off guard, but, we are committed to using ACTUAL recycled packaging rather than part or manufactured ones!

Rated 5 out of 5 stars

Great Service!!!

This is a good honest company. My delivery was fast and the goods were just as described. A great company to do business with.

October 26, 2020
Bargaintrend logo

Reply from Bargaintrend

Hi Mick,
Cheers for the review and glad it all got there safely. Always like to reward return customers, so let me know if you need anymore help.

Stay safe!

Stephen

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