BarkBox is such a fun monthly treat for our girls, and their customer service is amazing! We have been customers since 2018, and they have adjusted our plan several times as our dogs' toughness needs... See more
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Review summary
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You definitely care about pleasing the pups and their owners as well. I have never seen such cute and cleverly designed toys…each one is unique and makes me smile! Our dog gets so excited whenever a n... See more
Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... See more
Quality toys and treats at an affordable subscription price. Delivery is always quick and the company has done a great job of making small changes on their end to keep their prices down. Also like th... See more
Company details
Written by the company
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.
Contact info
United States
- happyteam@bark.co
- barkbox.com
4.6
Excellent
9K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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If your dog is picky still worth, but if they aren't GET IT
Company constantly emailed back when I gave feedback, if I had an issue they would reach out and ask if I wanted a new toy. Only gripe is being sent a toy that was almost exactly the same as 2 I had issues with beforehand. Quality of all the products were amazing, customer service was always on it.
March 19, 2026
Reply from BarkBox
Thank you for your detailed feedback! We’re glad to hear you love our products and that our team has been responsive. We apologize for the mix-up with the replacement toy and appreciate you being part of our pack. Your insights help us improve!
Lots of toys
I’m receiving lots of snacks and toys my dog Molly enjoys. My house has toys everywhere. I’m thankful there is a company like bark box I’m disabled and I don’t leave my house much so it’s nice to get what I need for my dogs.
March 19, 2026
Bark Box was a big hit!
Gem loved getting her new toy every month and all the toys were so cute! The treats were a big hit and healthy so 2 thumbs up mom approved. Gem would have eaten them all herself but with guidance did share them with the rest of our little pack!
March 19, 2026
Timely delivery with great treats and…
Timely delivery with great treats and toys my dogs love.
March 19, 2026
I know it’s always enjoy the boxing
I know it’s always enjoy the boxing. I’ve heard my dogs always enjoy the box.
March 19, 2026
My dog just loves getting her Barkbox
My dog just loves getting her Barkbox. Tip quality and excellent service if I ever have a question or concern. I highly recommend them 100%.
March 19, 2026
Always quickly responsive if something…
Always quickly responsive if something isn’t quite right (I had gotten a non-squeaking squeaky toy), and my dog loves exploring the latest treats and toys, which end up being just what he needs every time!
March 19, 2026
Bark Box has everything a dog could…
Bark Box has everything a dog could want with a new box every month. Toys and great treats to keep them happy. My 3 Golden’s recognize the box and get so excited.
March 19, 2026
We love Bark Box
We love Bark Box. One of my pups passed and they were so compassionate. Sent me a card and sent my other pup some free loot. Offered a listening ear and generally went above and beyond, in my opinion. Carlos just loves his monthly deliveries, he's so excited when he sees that blue bag!
March 19, 2026
Bark box was wonderful for years
Bark box was wonderful for years. Sadly, Bennett the German Shepherd has passed away and I needed to cancel my monthly subscription.
March 19, 2026
We always love out boxes!
March 19, 2026
Great toys to match the type of dog you…
Great toys to match the type of dog you have and delicious treats for them to enjoy.
March 19, 2026
Love BB HAVE HAD BB FOR 4 yrs!
March 19, 2026
My dogs love bark box
My dogs love bark box! I wish it still came in a box and I wish you didn’t use Amazon to deliver it because I do not support Amazon. Other than that, we love the toys and the treats. The toys are very durable and my dogs love them.
March 19, 2026
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