Barnyarns Reviews 

I bought a Pfaff sewing machine a few months ago. I found the staff very pleasant and helpful. Service was excellent.

After purchasing a beautiful Pfaff Sewing Machine from the website, I received a phone call within a day or two.

Letting me know when it would arrive, that the extension table would be sent separately when they had replenished their stock and to let them know if I had any questions.

I was very impressed that they took the time to call me and have enjoyed shopping again and again from Barnyarns.

They have an excellent stock of quality items and there is always someone to help when needed.

Ordered a lot of Madera threads as a surprise for my wife. Called initially to confirm suitability for her machine and ordered. DPD next day delivery was cancelled but one telephone call to Ellie sorted the problem quickly, efficiently and I am sure she had a smile as well. It is so good to deal with a company with such great customer support. Most companies run support as a necessary evil but Ellie was superb. Keep up this great service, it is much appreciated.

Great choice of products, great delivery, great company!

This is the first time I have used Barnyarns, and I was really impressed by the helpfulness and efficient service I received...great products and prompt delivery too!!!
I highly recommend this company and will definitely be using them again.
Thank you!

Great experience, dealt with Ellie very helpful| and dealt with my problem very quickly x

Great company and great service especially the aftercare as some companies I’ve used are just interested in the sale. Will definitely use these again know it sounds corny but I will be telling my friends

Purchased for the first time recently and have to say how impressed I was with the whole service from start to finish. Quality goods and the transaction was super easy with great communication throughout. Highly recommend.

Super fast delivery and brill customer service

I had misspelt my post code and the lovely lady on customer service raced to the warehouse to make sure my own personal error was amended! I received my items in quick time with no problems! 5 stars from me and a big thankyou to the barnyarns customer service team!:)

Always quick to respond to any queries I have, everything I’ve ordered in the past has been top quality and has arrived quickly. Great overall service.

I ordered from them on eBay at the start of December. The tracking number was untraceable in the Royal Mail website and supposedly the package arrived 1 month after the despatch however not at my address as I received nothing. Neither eBay nor PayPal refunded me for the purchase I never received. Awful customer service. Be warned as they never responded to my emails on eBay asking where the item is. Unluckily for me eBay took their side despite many similar reviews of customers not receiving their package.

I have used Barnyarns over the years without problems. It is disappointing that recently they have ignored emails and contacts over a poor quality item they supplied. I won’t be using them again

I ordered from them on eBay - no tracking- nothing arrived- ignore emails- pathetic excuses like'its been left with a neighbour, returned to the post office, left in a safe place or just LOST in the post.
Rude uncommunicative and I would suggest never even posted. Had a refund

Despite the covid19 lockdown their support have been great and they even helped shipping before the due date to arrive for a birthday, really helpful support and great in giving advice