While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Barosa was brought in to manage our block of flats around 3.5 years ago. Sandeep and the team quickly transformed how our blocks were being managed. They were responsive to queries, addressed issues w... See more

Company replied

Rated 5 out of 5 stars

Barosa Management Company have been working at Rockwell Court for less than a year but have brought the standard of maintenance up to a high level. Previously firstport had neglected many issues and... See more

Company replied

Rated 5 out of 5 stars

Have had Barosa as our new management company since April and Sandeep and his team have made a huge difference to our development and we are starting to notice the small changes even in this short tim... See more

Company replied

Rated 5 out of 5 stars

A good block management company!? They do exist! I've had mixed experiences with management companies across multiple properties ranging from average to downright horrible. Barosa recently took... See more

Company replied

Company details

  1. Property Management Company

Written by the company

We provide block management services, that is, help maintain the common parts of apartment blocks. We use technology to provide a high level of service and work with flat owners associations to improve the living experiences. We serve the Greater London area. We are member of The Property Institute and a RICS regulated firm.


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A year on, they're still great!

Barosa have been managing our building for a year now and they are extremely responsive, act responsibly and keep themselves accountable. It's a breath of fresh air compared to our previous management firm!

April 14, 2022
Barosa Property logo

Reply from Barosa Property

Hi Kishen,
Thanks for your review.
We have enjoyed managing your block and collaborating with the directors of the right to manage company.
Regards
Jyoti

Rated 5 out of 5 stars

Much better than predecessors

So far, no complaints at all with Baroda. Much more friendly and communicable than First Port ever were and genuinely working with residents and lease holders to improve things

March 23, 2022
Barosa Property logo

Reply from Barosa Property

Hi Russell,
Thanks very much for writing a review.
It was great to speak with owners on the call last week.
Regards
Brenda

Rated 5 out of 5 stars

A good block management company!

A good block management company!? They do exist! I've had mixed experiences with management companies across multiple properties ranging from average to downright horrible.

Barosa recently took over an estate where I own an apartment and have gone beyond all expectations. They are extremely responsive (even replying in the middle of the night!), highly effective and pleasant to deal with. Not just good, but excellent!

I never thought I'd find myself recommending a management company, but look no further!

February 9, 2022
Unprompted review
Barosa Property logo

Reply from Barosa Property

Hi Romesh,
Thank you for your lovely review. Very grateful.
The team strives to deliver a great service and delighted to read your review.
Regards
Brenda

Rated 5 out of 5 stars

Excellent Services

Excellent Services, and Very competitive

December 4, 2021
Barosa Property logo

Reply from Barosa Property

Mr Verma,
Thank you for your review.
I am glad that we could assist with your request recently.
We will continue to work on improvements with owners and residents of your block.
Regards
Jyoti

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional. My (non-urgent) query was handled within the hour.
I would highly recommend this company!

December 2, 2021
Barosa Property logo

Reply from Barosa Property

Thanks for your review!
I am glad we could assist you with your request. If there is anything else we can help with, please do not hesitate to contact us.
Regards
Jyoti

Rated 5 out of 5 stars

Have had Barosa as our new management…

Have had Barosa as our new management company since April and Sandeep and his team have made a huge difference to our development and we are starting to notice the small changes even in this short time. Looking forward to seeing how things develop over the next few years

November 2, 2021
Unprompted review
Barosa Property logo

Reply from Barosa Property

Hi Archna,
Thanks for your review.
We very much look forward to working with you to help implement your priorities and decisions.
Regards
Jyoti

Rated 5 out of 5 stars

Barosa Management Company have been…

Barosa Management Company have been working at Rockwell Court for less than a year but have brought the standard of maintenance up to a high level. Previously firstport had neglected many issues and the block was in need of much work. Now we all feel very happy that we are in good hands and the place is very tidy and lots of jobs have been completed to raise the standards. A health and safety audit recently highlighted many issues that firstport had neglected. Barosa are prioritising the issues and working through them. We feel much safer now.
The Bin Store is clean, lighting is restored, drains are being checked and cleaned, the gardens are much tidier, cleaning in public areas is excellent and key-pads have been replaced on doors, to name a few issues resolved by Barosa.

September 22, 2021
Barosa Property logo

Reply from Barosa Property

Hi Brian,
Thank you very much for your review.
We are extremely happy working for Rockwell Court.
Regards
Jyoti

Rated 5 out of 5 stars

Excellent property management company

Barosa took over the management of our block of flats in April 2021. They are delightful to deal with, efficient and really quick to action things that need doing.

August 2, 2021
Barosa Property logo

Reply from Barosa Property

Hi Lynne,

Thanks for your review.

It has been lovely working with you and the other directors to help make improvements in your block.

Regards
Jyoti

Rated 5 out of 5 stars

Really efficient service to get a new…

Really efficient service to get a new fob!

July 23, 2021
Barosa Property logo

Reply from Barosa Property

Hi Katie,
Thanks for your review.
If there is anything else we can help with, please do not hesitate to ask.
Regards
Jyoti

Rated 5 out of 5 stars

Water source must have been…

Water source must have been accidentally switched off. I got home at about 9.30pm on Friday to find taps dry. Sent a mail of to Barosa and got a reply almost immediately. Problem was solved before the end of the evening. Someone actually came round and switched on my water source about 11pm on a Friday nite. Thanks ever so much Barosa. I had visions of a nightmare weekend with no running water.

June 7, 2021
Barosa Property logo

Reply from Barosa Property

Hi Elizabeth,
Thanks for your review.
I am glad we were able to help.
Regards
Jyoti

Rated 5 out of 5 stars

Barosa - Trustworthy professional services

Barosa is a boutique style service provider, very proactive in troubleshooting and problem solving. Through effective interactions with residents they are able to make changes and improvisations, they are trustworthy and thorough professionals.

May 28, 2021
Barosa Property logo

Reply from Barosa Property

Thanks for taking the time to write a review!

I am pleased we have been able to make a difference at your block.

Regards
Jyoti

Rated 5 out of 5 stars

Extremely professional

Extremely professional
Well informed and able to offer well considered points for decision making
Sensible and professional

May 22, 2021
Barosa Property logo

Reply from Barosa Property

Thanks for your review.

We are grateful for your support in managing the block.

Regards
Jyoti

Rated 5 out of 5 stars

I feel as though the block is looked After

I feel as though the block is looked after which hasn’t happened for years.

May 22, 2021
Barosa Property logo

Reply from Barosa Property

Thanks for your review.

You are a great inspiration and it's an honour working with you in the management of the block.

Regards
Sandeep

Rated 4 out of 5 stars

Fully trust Barosa

Fully trust Barosa - financially - and to keep our building safe - secure - and accounts in order.
Quick to communicate- and always available for discussions with the building shareholders.

May 22, 2021
Barosa Property logo

Reply from Barosa Property

Thanks for your review.

We are very grateful for your understanding and support in navigating through the challenges of managing your block.

Regards
Jyoti

Rated 5 out of 5 stars

excellent property management company

excellent property management company! great and attentive and very communicative.

May 22, 2021
Barosa Property logo

Reply from Barosa Property

Thanks very much for your review.

I do hope that Hyperoptic are able to start providing superfast broadband in the block very soon.

Regards
Jyoti

Rated 2 out of 5 stars

Reading these reviews is infuriating

Reading these reviews is infuriating. It's funny how every review is 'invited'. Whilst I can't argue that Barosa have done some good things at the block, Sandeep has no people skills, hides behind phones and emails and is rude and unhelpful. Everything we've asked him for he has failed to do or help with. He doesn't take criticism well and is clearly not a fan of discussion - it's his way or no way.

May 14, 2021
Unprompted review
Barosa Property logo

Reply from Barosa Property

Thanks for your review. I am very sorry you feel that way.

We manage buildings where management is owner led and key decisions are taken by owner-directors. We have some delegated authority but need to take instructions from owner-directors for many matters.

Where we are are not able to resolve issues reported by residents or owners, we refer them to the owner-directors for decision. For example, if residents contact us for installation of bicycle cages/racks, its the owner-directors to decide whether to proceed with it or not.

If there are any unresolved matters, please do contact either us or the owner-directors directly. We will be happy to implement decisions of the directors.

Regards
Sandeep

Rated 5 out of 5 stars

Professional work by Sandeep

I spoke to Sandeep today. He is very friendly and helpful.

He answered all my questions and also gave me further advice on how to deal with a demanding neighbour and build up a better relationship with them.

February 23, 2021
Barosa Property logo

Reply from Barosa Property

Hi Jodie
Thanks for your review and I am glad we could help.
Please do not hesitate to contact us if you need anything in the future.
Regards,
Jyoti

Rated 5 out of 5 stars

Great job.

What a great difference from the previous management companies. Regular updates of Repairs breakdowns maintenance. Helpful. Fast responses.
Great job. Thank you

January 30, 2021
Barosa Property logo

Reply from Barosa Property

Thank you for your review.

Regards
Jyoti

Rated 5 out of 5 stars

Eventhough I only know them for a few…

Eventhough I only know them for a few months they are fast and efficient and for the first time I even get other than the e-mails regular mail at my home address in Greece !

January 25, 2021
Barosa Property logo

Reply from Barosa Property

Hi Olga,
Thanks very much for your review.
We are very pleased to have improved communication with flat owners and provide relevant updates.
Regards
Jyoti

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look