Barrabes Ski y Montaña Reviews 7,827

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

The material is top quality, but the best thing in the shop is the staff; they know what they’re doing, and they are good advising, looking for and adapting equipment. Thank you!!

Rated 5 out of 5 stars

Was apprehensive about purchasing from Barrabes due to my location of Edinburgh in Scotland however everything went extremely well. The process allowed me to locate crampons difficult to find over her... See more

Rated 5 out of 5 stars

Wery nice service and nice costomer service that answer me Wery fast. I will definitely use this shop many, many times more. A lot off different item too buy too. I like for example that i possible to... See more

Rated 4 out of 5 stars

The order did not arrive, after I wrote the email to ask about the order, the shop communicated that there has been an issue. I asked what is the waiting time and they mentioned they need to contact l... See more

Company replied

Company details

  1. Outdoor Sports Store
  2. Activewear Store
  3. Camping Store
  4. Rock Climbing
  5. Ski Shop
  6. Winter sport Store

About Barrabes Ski y Montaña

Written by the company

Barrabes Benasque   Logo Barrabes

Barrabes nació en el pueblo de Benasque, en los Pirineos.

En los años 90 decidimos abrir, en ese pequeño y aislado lugar, la tienda de montaña más grande de España, entre las más grandes de Europa.

Nos atrevimos porque apostamos por algo que, entonces, sonaba a magia: INTERNET: vimos una oportunidad única para quienes, como nosotros, vivían en las montañas.

Nuestra tienda online fue de las primeras de Europa en abrirse, en cualquier ámbito, y pronto fuimos una referencia en el comercio online.

A día de hoy, seguimos siendo líderes en el sector porque nunca hemos dejado de intentar mejorar y hacerlo lo mejor posible. Pero también porque nuestra incansable pasión por la montaña nos impulsa a que así sea.

Visita Barrabes

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

previous exp with barrabes purchase…

previous exp with barrabes purchase wasnt succesfull - at No fault of Barrabes !!! On this occasion purchase arrived - timely & packeged well .. all no bother - Im UK based so will be using again as & when i need .. Many Thanks RP
Ps. on the previous occasion Barrabes customer service was outstanding in resolving the matter on a lost package

November 9, 2022
Rated 2 out of 5 stars

Shipping times way too long considering…

Shipping times way too long considering also that shipping is not free. The order placed in 24 sep with all the items available and still my package is in Romania. I am wondering the

September 24, 2022
Barrabes Ski y Montaña logo

Reply from Barrabes Ski y Montaña

Hi, thanks for taking the time to review our site. We're sorry to hear you're dissatisfied with the delivery times on your order. However please keep in mind that estimated delivery is up to 7 business days, meaning your order is still within the time advertised on our website. We are going to contact our carrier in any case to make sure your order is delivered as quickly as possible.

Rated 1 out of 5 stars
Barrabes Ski y Montaña logo

Reply from Barrabes Ski y Montaña

Hi, thanks for taking the time to evaluate our site. We are sorry to hear you're not satisfied with your experience shopping at Barrabes.com. Our customer service team will contact you shortly to see if there's anything we can do to help. If you could provide more details of the issue you've had it would be helpful as we've seen no incidents from our end either with the order or with delivery.

Rated 5 out of 5 stars

Reliable store

Reliable store, I have shopped here several times. Good prices, relatively fast delivery to Slovakia in 5-6 days. Shipments are delivered without damage. The wife likes the gloves and is satisfied.

August 2, 2022

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