Barrabes Ski y Montaña Reviews 7,827

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

The material is top quality, but the best thing in the shop is the staff; they know what they’re doing, and they are good advising, looking for and adapting equipment. Thank you!!

Rated 5 out of 5 stars

Was apprehensive about purchasing from Barrabes due to my location of Edinburgh in Scotland however everything went extremely well. The process allowed me to locate crampons difficult to find over her... See more

Rated 5 out of 5 stars

Wery nice service and nice costomer service that answer me Wery fast. I will definitely use this shop many, many times more. A lot off different item too buy too. I like for example that i possible to... See more

Rated 4 out of 5 stars

The order did not arrive, after I wrote the email to ask about the order, the shop communicated that there has been an issue. I asked what is the waiting time and they mentioned they need to contact l... See more

Company replied

Company details

  1. Outdoor Sports Store
  2. Activewear Store
  3. Camping Store
  4. Rock Climbing
  5. Ski Shop
  6. Winter sport Store

About Barrabes Ski y Montaña

Written by the company

Barrabes Benasque   Logo Barrabes

Barrabes nació en el pueblo de Benasque, en los Pirineos.

En los años 90 decidimos abrir, en ese pequeño y aislado lugar, la tienda de montaña más grande de España, entre las más grandes de Europa.

Nos atrevimos porque apostamos por algo que, entonces, sonaba a magia: INTERNET: vimos una oportunidad única para quienes, como nosotros, vivían en las montañas.

Nuestra tienda online fue de las primeras de Europa en abrirse, en cualquier ámbito, y pronto fuimos una referencia en el comercio online.

A día de hoy, seguimos siendo líderes en el sector porque nunca hemos dejado de intentar mejorar y hacerlo lo mejor posible. Pero también porque nuestra incansable pasión por la montaña nos impulsa a que así sea.

Visita Barrabes

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent store

Excellent store, incredible display of all types outdoor merchandise. Sales staff extremely knowledgeable of products sold in the store. The go the extra mile to assure you that you are buying the best product that fits your needs and wallet.

May 31, 2022
Rated 5 out of 5 stars

Very fast

Very fast. Received before planned

May 30, 2022
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Reply from Barrabes Ski y Montaña

Hi, Pedro. Thanks for the 5-star review!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good prices.

May 27, 2022
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Reply from Barrabes Ski y Montaña

Hi Michal, thanks for the five-star review. We appreciate it!

Rated 5 out of 5 stars

Good service

Good service, fast delivery in estimated time without delays

May 25, 2022
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Reply from Barrabes Ski y Montaña

Hi, Teo. Thanks for taking the time to write a review and for the positive feedback. We really appreciate it!

Rated 5 out of 5 stars

All good

All good - as always

May 16, 2022
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Reply from Barrabes Ski y Montaña

Hi, Jan. Thanks for the positive feedback. We really appreciate it.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Easy to order and pay.

May 9, 2022
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Reply from Barrabes Ski y Montaña

Thanks for taking the time to evaluate our site. We appreciate the positive feedback. Enjoy your Barrabes purchase!

Rated 5 out of 5 stars

Great Store!!

Great Store!!
It has the best selection and great Outdoor brands!!!
fast shipping and very good prices!!!
What else can you ask for!!?

March 12, 2022
Rated 1 out of 5 stars

Won't ever buy from Barrabes again

Won't ever buy from Barrabes again. Barrabes messed up my order by giving me the wrong pack (i ordered a female specific pack and they gave me a male one). When I spoke with their customer service they said the pack I ordered doesn't hace a women specific type yet it is listed on their website.

When I asked them to explain why they sell the pack I ordered on their website, but shipped me a different one they stopped responding to me and I haven't heard anything more from them. This was my first and last order from Barrabes. I will never do business with them again and would give them 0 stars if I could. Don't buy from Barrabes.

March 10, 2022
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Reply from Barrabes Ski y Montaña

Hi Scott,

Thank you for taking your time to evaluate our site. We are sorry you feel you have not been responded to, but we have replied to all the messages received from you in 1-2 business days maximum. As explained by our customer service team, there is no difference between the Medium and W model for women. The Rodcle site has this pack listed in the women's section and also in the general canyoneering section as an M. By their classification the M is the same as a women's model. There is nothing else specific about it being a women's model, just the smaller size. If the pack doesn't suit you, you are more than welcome to return it for a refund, but the pack you received is correct. Please contact our customer service team for instructions on how to proceed with your return if you wish to do so.

Rated 4 out of 5 stars

Nordisk Oppland 2 SI

Hello,
Our tent was received on time, well packed. We have mounted the tent in our living room to check it the day it was received. Really nice and large as announced. But we discovered that a rope tensioner was missing. We will see with the Nordisk support how they manage this...

February 23, 2022
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Reply from Barrabes Ski y Montaña

Hi Frédéric. Thanks for taking the time to evaluate our site. We are glad to hear you are satisfied with your experience and the tent. Barrabes customer service will be in contact with you by email for the details of the missing part, and we'll try to provide you with a solution as soon as possible.

Rated 5 out of 5 stars

Truly fantastic service

I found a great skijacket on Barrabes. Barrabes site indicated "cannot be delivered to NL", but I opened the chat screen and real human being (not a bot) helped me, indicating that the shipment could be organized manually. He helped me step by step through the whole payment process, which was secure as well. The jacket came all the way from a Spanish skiresort to NL within 5 working days. Awesome experience, best online shopping I ever experienced. A big compliment, and keep it going.

February 15, 2022
Unprompted review
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Reply from Barrabes Ski y Montaña

Hi Joost. Thanks for taking the team to review our service and for the positive feedback. Enjoy that jacket and be sure to reach out for any future needs!

Rated 5 out of 5 stars

Great Experience

I found Barrabes online while looking for an Alpine Touring set-up (Dynafit boots and bindings) and their prices were phenomenal. I ordered and the delivery was very fast. Even the shipping was fair from Europe to the USA. The products arrived just as ordered. I would very much recommend Barrabes to anyone in the USA looking to get quality A-T gear at great prices. Keep it up Barrabes! I will order from you again if you have what I’m looking for.

February 5, 2022

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