Barrier Healthcare Ltd Reviews 64

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to order online, products arrived swiftly, brilliant customer service, they even phoned me up to say there was a delay in delivery of just one day. I would recommend this company.

Company replied

Rated 5 out of 5 stars

I found just what I was looking for with Barrier Healthcare, and I am very pleased with the product...it arrived very well packaged and a prompt delivery. Definitely will be purchasing from those c... See more

Company replied

Rated 1 out of 5 stars

Dreadful ordered over a week ago and still shows as processing! No mention of taking over a week to even send let alone deliver and charge for next day delivery! No contact from this company, recom... See more

Rated 5 out of 5 stars

I’ve used Barrier Healthcare for around 8 years, they have always been so helpful and I really value being able to speak to a friendly voice at the end of the phone. They will always try to source i... See more

Company details

  1. Medical Supply Store

Written by the company

Barrier Healthcare Ltd is a long established supplier of consumables to medical industries including aesthetics, podiatry, physiotherapy and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Delivered promptly and product was as…

Delivered promptly and product was as described

April 29, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you for your positive feedback!

We’re really pleased to hear that your order arrived promptly and that the product met your expectations. Providing reliable delivery and accurate product descriptions is something we work hard on, so it’s great to know we got it right.

We appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
Team Barrier

Rated 5 out of 5 stars

Easy to order online

Easy to order online, products arrived swiftly, brilliant customer service, they even phoned me up to say there was a delay in delivery of just one day.
I would recommend this company.

March 30, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you so much for your kind review!

We’re really pleased to hear that you found the ordering process easy and that your products arrived quickly. It’s especially great to know our team’s communication made a positive impression — we always aim to keep our customers informed every step of the way.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Rated 1 out of 5 stars

Awful delivery

I ordered on 20/3/26, still not delivered on 2/4/26. No delivery update from this company. Wondering if this company exists or legit....

April 3, 2026
Unprompted review
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

We’re very sorry to hear about your experience and completely understand your frustration.

This is certainly not the level of service we aim to provide, especially when it comes to keeping our customers informed. We’d really like the opportunity to look into this for you and get things resolved as quickly as possible.

Please could you contact our customer service team with your order details so we can investigate and provide you with an update? Rest assured, we are a legitimate business and take all customer concerns seriously.

Thank you for bringing this to our attention, and we hope to put things right for you very soon.

The Barrier Team

Rated 5 out of 5 stars

The delivery was fast and efficient.

The delivery was fast and efficient.

March 30, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you for your review!

We’re delighted to hear that you found our delivery fast and efficient — that’s exactly what we aim for. We really appreciate you taking the time to share your feedback and hope to serve you again soon!

The Barrier Team

Rated 5 out of 5 stars

Delivered quickly and products at a…

Delivered quickly and products at a good price point

March 30, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

We’re so pleased to hear that your order was delivered quickly and that you were happy with our pricing. Providing both excellent value and speedy service is something we always strive for.

We really appreciate your feedback and hope to see you again soon!

The Barrier Team

Rated 5 out of 5 stars

Brilliant

Brilliant, fast service

March 2, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you so much for your fantastic 5-star review! ⭐

We’re really pleased to hear you were happy with the fast service. Our team works hard to make sure orders are processed quickly and smoothly, so it’s great to know that came across in your experience.

We truly appreciate you taking the time to share your feedback and we hope to serve you again soon!

Team Barrier

Rated 5 out of 5 stars

Excellent.

February 27, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you so much for your 5-star review!

We're really pleased to hear that you had an excellent experience with us.

Your feedback means a lot to our team, and we truly appreciate you taking the time to share it.

We look forward to serving you again!

Team Barrier

Rated 5 out of 5 stars

I found just what I was looking for…

I found just what I was looking for with Barrier Healthcare, and I am very pleased with the product...it arrived very well packaged and a prompt delivery.
Definitely will be purchasing from those company again.
Thank you Barrier Healthcare

February 26, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you so much for your lovely review and for choosing Barrier Healthcare.

We’re really glad you found exactly what you were looking for and that you’re pleased with the product. It’s great to hear it arrived well packaged and with prompt delivery — we put a lot of care into making sure orders arrive quickly and in perfect condition.

Thanks again, and we look forward to helping you again on your next purchase.

Team Barrier

Rated 5 out of 5 stars

Softalind pure hand sanitizer

Very good company to deal with.

Very fast delivery, and I will be using this company in
the future for purchases .

March 3, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

We’re really pleased to hear you found us easy to deal with and that your Softalind Pure hand sanitiser arrived quickly.

Fast, reliable delivery and friendly service are exactly what we aim for.

Thanks again for choosing us — we look forward to helping with your future purchases.

Team Barrier

Rated 5 out of 5 stars

Excellent service

Always a fast and hassle free experience. Friendly staff who go out of their way to help you. Will be ordering again soon.

February 27, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you so much for your fantastic feedback!

We’re really pleased to hear that you consistently have a fast and hassle-free experience with us. Our team takes great pride in being friendly and going the extra mile, so your comments truly mean a lot.

We look forward to your next order and to helping you again soon!

Team Barrier

Rated 5 out of 5 stars

I was pleasantly surprised by the speed…

I was pleasantly surprised by the speed of turnaround
The price was also very competitive!
Thanks team

February 27, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you so much for your kind words!

We’re delighted to hear you were pleasantly surprised by the speed of our turnaround and found our pricing competitive. Our team works hard to deliver both efficiency and great value, so it’s wonderful to know that reflected in your experience.

We truly appreciate your support and look forward to helping you again in the future!

Team Barrier

Rated 5 out of 5 stars

Good

Good, prompt service

February 26, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Thank you for your great feedback!

We’re pleased to hear you were happy with our prompt service. Providing a quick and reliable experience is something we always strive for, so it’s wonderful to know we delivered.

We appreciate your support and hope to assist you again soon!

Team Barrier

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packed, sound product.

February 2, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

We’re really pleased to hear your order arrived quickly, was well packed, and that you’re happy with the product. If you ever need any help with future orders or have any questions, just give us a shout — we’re always happy to help.

Team Barrier

Rated 5 out of 5 stars

Very prompt service

Very prompt service, my order arrived within 36 hours of placing the order

January 30, 2026
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Brilliant to hear the service was prompt and your order arrived within 36 hours — we will pass this to the team!

We know how important quick, efficient delivery is. If there’s anything you need for your next order, or if we can help with product advice, just let us know.

Team Barrier

Rated 5 out of 5 stars

Fast delivery

Fast delivery, competitive prices, waiting for FMS insulin needles to come into stock

November 13, 2025
Barrier Healthcare Ltd logo

Reply from Barrier Healthcare Ltd

Good morning Wendy, many thanks for your feedback! We have now started stocking the FMS range and they are currently on promotion with an additional 10% discount.

We hope to continue supporting your business, if there are any other items you require please let the team know at sales@barrierhealthcare.co.uk

Wishing you a wonderful festive holiday,
Team Barrier

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