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Rated 1 out of 5 stars

Expensive postage costs for what was advertised as “sterile insulin syringes”, only to receive a bag of 10 loose syringes, so once opened are no longer sterile. When I scanned the bar code the descrip... See more

Rated 5 out of 5 stars

Speedy delivery to Ireland! I expected my items to arrive at the end of the year due to the busy Christmas season, but to my delight, they arrived today. I ordered syringes and needles for my cats, I... See more

Rated 3 out of 5 stars

Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shock... See more

Rated 5 out of 5 stars

Top quality supplies at very competitive prices. Customer service is second to none. Robbie helped me sort my queries with zero fuss and waiting. Very fast responses by email. Can't thank you enough.... See more

Company details

  1. Medical Supply Store

Written by the company

UKMEDI is a leading online retailer of high-quality medical supplies in the United Kingdom. We offer a comprehensive range of products for healthcare professionals, caregivers, and individuals, including personal protective equipment, first aid kits, mobility aids, and everyday medical essentials. With our user-friendly website, competitive prices, and fast worldwide delivery, we strive to make accessing reliable medical supplies convenient and affordable. Our dedicated customer service team is committed to ensuring your satisfaction with every purchase. Trust UKMEDI for all your medical supply needs.


Contact info

3.7

Average

TrustScore 3.5 out of 5

73 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Expensive postage costs for what was…

Expensive postage costs for what was advertised as “sterile insulin syringes”, only to receive a bag of 10 loose syringes, so once opened are no longer sterile. When I scanned the bar code the description came up as they should be in individually wrapped and in a box! Avoid.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery to Ireland

Speedy delivery to Ireland! I expected my items to arrive at the end of the year due to the busy Christmas season, but to my delight, they arrived today. I ordered syringes and needles for my cats, I begged some from my vet to keep me going, but now I can use my own. Thank you so much, I’ll definitely be back.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

2 months waiting on delivery

Ordered my product mid October and never arrived, contacted them 4 weeks later and they sent out product again which also still hasn't arrived and no satisfaction from them other than " its moving through the system". Have ordered off them before but never again.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

First time ordering

First time ordering, able to order small quantities of needles for practice training. Excellent price and really quick delivery.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

End to end ordering to delivery

Website and online ordering procedure easy to use, competitive product cost and delivery charge, quick to door delivery, product quality perfect every time, thoroughly recommended.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality

Ordered 10 pack syringe with needle. Extremely poor quality needle bent whilst drawing up medication

August 9, 2025
Unprompted review
Rated 4 out of 5 stars

Great service great delivery but the only…

Great service great delivery the only issue is the Gehwol Callus softener should come with a foamer bottle as per Gehwol’s own website as you can’t apply it unless you have this bottle as it needs to be foamed. . I inquired but was told they don’t do this with the softener so you can use it.

August 7, 2025
Unprompted review
Rated 3 out of 5 stars

2 different kinds of needles :(

I seem to have got boxes of needles that differ slightly. I have been sent one box of BD Plus and 5 boxes of BD Ultra. It looks like BD Plus are better, tho to be honest I'm not sure which I ordered. I didn't even realise there are 2 kinds, as BD's packaging could be clearer.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Product arrived earlier than had been stated when ordering and was exactly what had been ordered.
Did not have to buy 100 of the items as is required on many sites, just the 10 that were required.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

A company I would recommend

I was delighted to find the oral syringes I needed on your extensive website. My order was dealt with promptly and the syringes arrived ahead of scheduled time. I would certainly recommend this company.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing service

The items I ordered were sent in a thin cardboard box with no packing. Unsurprisingly, the box split open in transit. Some of the contents could easily have fallen out or be damaged. The i-gels that were sent were the basic i-gel and not the i-gel Resus pack which was illustrated on their website and was what I wanted. I understand that since complaining, the Resus pack photo has been removed from the website. Finally, I ordered two 20G cannulae and was sent three.

August 2, 2025
Unprompted review

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