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Barris Roofing Ltd Reviews 106

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We’re extremely happy with the work this roofing company did for us! They finished the job quickly and efficiently. During the work, they found some additional issues that needed attention—they explai... See more

Rated 5 out of 5 stars

I would highly recommend Barris Roofing. I had a new flat roof fitted following a leak. Barry and Chas were amazing, showed such a high level of care and attention to detail. They really showed pride... See more

Rated 5 out of 5 stars

Great roofers, from start to finish. We had a new roof fitted, with additional velux windows. Highly trustworthy outfit, very prompt and thorough communication. I've worked with various roofers and... See more

Rated 5 out of 5 stars

Nick and his team repaired two chimneys and some missing slates at a property in Kingston for our company. They were super friendly, efficient and cost effective. We have used many roofers at other pr... See more

Company replied

Company details

  1. Roofing Contractor
  2. Construction Company
  3. Heritage Preservation
  4. Real Estate Surveyor
  5. Solar Energy Contractor

Written by the company

Established in 1984, Barris Roofing Ltd is a long-standing and trusted roofing contractor serving London, South London, Surrey, and surrounding areas. For over four decades, we have supported homeowners, landlords, housing associations, commercial clients, and public-sector organisations, delivering the same consistent standard of high-quality workmanship, safety, and professionalism on every project. We are fully accredited and recognised within the UK roofing industry. Our credentials include NFRC (National Federation of Roofing Contractors), TrustMark, CHAS, Constructionline Gold, and Competent Roofer. We are also Safe2Torch compliant, ensuring all hot-works operations meet the highest safety and fire-prevention standards. Barris Roofing is an approved supplier within the NHS supply chain, demonstrating our capability, reliability, and compliance for large-scale, safety-critical, and time-sensitive works across the public sector. We are currently working towards full certification in ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety), with the final accreditation audit expected to complete in February 2026. *letter of intent is available. Our roofing services cover a wide range of specialist areas, including: - Expert Roof Repairs, Emergency Repairs, and Planned Maintenance. - Large-Scale Roofing Projects and Tendered Contracts. - High-resolution Drone Roof Surveys and Aerial Condition Reports. - Electronic Flat Roof Leak Detection (EFLLD) & Moisture Mapping. - Flat Roofing Systems, Warm Roofs, Overlay Systems & Felt Roof Renewals. - MEWP / Cherry Picker Access Solutions for difficult or restricted roofs. - Solar Power & Renewable Energy Solutions (via our specialist division). With over 40 years of experience, we remain committed to providing dependable, transparent, and high-quality roofing services tailored to each client — whether domestic, commercial, or public-sector. From minor roof repairs to major tendered works, Barris Roofing continues to offer trusted expertise, industry-leading safety standards, and exceptional customer service across every job.

Our Work is Fully Guaranteed

Roof repairs and flat roofing backed by trusted industry accreditations.

At Barris Roofing, every repair and flat roofing system is covered by a clear, written guarantee for long-term peace of mind. Our workmanship is backed by leading accreditations, including NFRC, TrustMark, CHAS, Constructionline Gold, Competent Roofer, and Safe2Torch compliance. We deliver reliable, accredited roofing across London, South London, and Surrey, with full aftercare and responsive support if you ever need us.

Contact info


4.8

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 5 out of 5 stars

Flat Roof Inspection Roof Report

Christine was so helpful and I was very grateful that you were able to do the inspection and report so quickly. My insurance company surprised me with a late request as I was renewing my policy. Thanks also to Nic for the efficient manner in which he performed the inspection. I would highly recommend your company. Excellent.

December 20, 2024
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Reply from Barris Roofing Ltd

Thank you very much for the kind words.

Rated 5 out of 5 stars

Excellent and direct communication

Very easy to contact and set up initial viewing.

Once quote was prepared, very straightforward to discuss the quote and agree dates for the work to be done.

An excellent, smooth experience overall, especially around communication. Would strongly recommend and would look forward to engaging with Barris Roofing for any future work.

November 30, 2024
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Reply from Barris Roofing Ltd

Thanks for the review!

Rated 5 out of 5 stars

Excellent service and quality of work

We always receive an excellent service from Barris roofing. The work is of great quality and their customer service is exceptional. I would highly recommend them.

November 23, 2024
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Reply from Barris Roofing Ltd

Thank you for the kind review.

Rated 5 out of 5 stars

Reliable and with a good reputation

Easy access to information required for the work. Photos of the work needed was helpful.
Good advice.
Reliable workmen who came on the agreed day
Courteous workmen who did not waste time

October 23, 2024
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Reply from Barris Roofing Ltd

Thanks for taking the time to review us.

Rated 5 out of 5 stars

Barris proved to be a great choice for…

Barris proved to be a great choice for us. The new roof looks fantastic and Peter was most cooperative in dealing with my frequent emails and requests. The work was carried out to a high standard in a calm and efficient manner. I would have no hesitation in recommending them.

October 29, 2024
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Reply from Barris Roofing Ltd

Thanks for the kind words!

Rated 5 out of 5 stars

Very happy long term customer

We have used Barris for a number of years. They are dependable and stand behind their work. When something needing a revisit after a few years they did so quickly and without charge. And today again on another part of our old roof that needed a fix they did so promptly. Trustworthy and competent, I highly recommend.

October 9, 2024
Unprompted review
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Reply from Barris Roofing Ltd

Thank you for your repeat custom!

Rated 3 out of 5 stars

Poor communication, scheduling and excuses

Overall a mixed experience. The initial survey and quote was done promptly. Having accepted the quote it took more than 6 calls over three weeks to get a date for the start of works. The roofers arrived unannounced four weeks after the supposed start date. The work itself was speedy and a guarantee was provided promptly on payment. The scaffolding has now been in place for coming up to five weeks after the work finished and will, hopefully, be taken away this Friday. The lack of communication and haphazard scheduling is not what is expected from a professional company.

The owner claims that I expected things to be regimented and that poor weather accounts for my experience. This is not true. Poor weather does not excuse the lack of communication, certainly it requires no effort to inform the homeowner when roofers will attend, rather than turning up unannounced. The lack of response to customer calls and emails demonstrates a lack of courtesy and professionalism. While the owner claims to be busy juggling multiple projects he was able to respond to my Google review in no time on a weekday afternoon!!

July 31, 2024
Unprompted review
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Reply from Barris Roofing Ltd

Firstly, I am one of the directors, not THE owner. I responded honestly to your feedback. I’m not entirely sure why you’re taking it upon yourself to search through different review sites online to leave negative reviews.. it seemed your project went well, so it does come as a surprise… but that is your choice.

My feedback to you, is that I find this a little unexpected, slightly unfair, and a tad mean. I am of the opinion that leaving negative reviews on 3 separate sites, motivated by a dissatisfaction of project delays and missed calls, is an intended punishment that far exceeds the suggested poor practice.

I think the comment about responding to a negative review, with a different importance was harsh. I was not handling your project. Peter (director) was.. and I (Nick) responded to your feedback.

In addition, I think your feedback should be directed at your experience with our company, and diverted away from personal comments based on inaccurate assumptions. It is irrelevant as to who owns the company, and this comment is suggestive that I have personally placed a lack of importance on your project. This suggests that I have responded to your feedback with higher importance in order to protect my company reputation. This is not true in the slightest. You have also implied that I am being untruthful about our project workloads.. or at least your text is suggestive of that. Again, that is unfair and untrue.

Negative feedback is a part of any honest business (100% 5 star reviews is an unrealistic scenario for a busy company), but if you’re reviewing a company, the feedback should be based on your experience with that company.

The feedback system, thankfully, incorporates a right to reply.. which helps to present an honest and fair context, publicly, in light of an expressed opinion.

From a company perspective, should your property experience any further issues with your roof (with the obvious exception of the works undertaken and guaranteed), it would be an unattractive prospect for us to engage with any new works, and we would politely decline to quote.

We consider feedback a two way system, and we are within our rights to decline to quote on any new works.

That’s is my feedback, of which I am entitled to express, as are you. In the interests of this feedback remaining ‘feedback’ & not an argument on the public domain, I will not be adding any further responses to this channel.

If you would like to discuss this further, you can email me directly on nicky@barrisroofing.co.uk or call on 02086549281 to request a call back.

Regards,

Nick Morris (Director)

Rated 5 out of 5 stars

Professional

Good communication. Photos provided of the problems. Good professional workmanship

August 23, 2024
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Reply from Barris Roofing Ltd

Thank you for the feedback Jeremy 👍🏼

Rated 5 out of 5 stars

SUPERB SERVICE - AGAIN

Barris Roofing Ltd have done a number of roofing and guttering jobs for me over the years.
The service may not be the cheapest, but the firm is first-rate.
For the latest job - the replacement of a lost and a slipped tile - I waited less than 24 hours for the work to be completed. A few other tiles were also replaced at no extra charge.
If you want a roofing firm which is professional, reliable and offers excellent workmanship, choose Barris Roofing Ltd.

August 22, 2024
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Reply from Barris Roofing Ltd

Thanks for the feedback Mr Ansell.

Rated 5 out of 5 stars

Excellent service

Provided a competitive quote, were very communicative and clear, came on time and repaired our initial roof problem and an additional one we were unaware of. Extremely thorough risk assessment, professional and friendly. We will be using Barris again.

August 16, 2024
Unprompted review
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Reply from Barris Roofing Ltd

Lovely to hear. Thanks Jonathan.

Rated 5 out of 5 stars

Would highly recommend

Because we both had to be at work we didn't meet any of the builders. But they did a brilliant job and left the place spotless. We are very happy with their work.

August 13, 2024
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Reply from Barris Roofing Ltd

Very glad to hear you’re happy with the project 👍🏼

Rated 5 out of 5 stars

Excellent workmanship!

Excellent workmanship! Knowledgable and conscientious, taking care and pride in their work and trade. Quote was clearly laid out and fairly priced. Lovely and friendly team throughout.

August 6, 2024
Unprompted review
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Reply from Barris Roofing Ltd

Thanks for the feedback 👍🏼👍🏼

Rated 5 out of 5 stars

Job completed

Due to bad weather , delay in doing this repair job, but I knew they would come. Job completed , so hopefully no more issues in that area , thanks to Ian and James . I would always recommend Barris roofing .

July 9, 2024
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Reply from Barris Roofing Ltd

Thank you for the feedback 👍🏼

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