Başarı Hospital Reviews 

126
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had the best experience throughout my surgery journey. The staff took tremendous care of me ensuring I was comfortable, safe & went above and beyond to support me as I attend the surgery solo. Victo... See more

Rated 4 out of 5 stars

The staff were friendly but didn’t know I was serving but soon found me a bed, hospital was clean and nice, dr was again nice and straightforward my interpreter Victoria was very helpful. The operatio... See more

Rated 5 out of 5 stars

Very greatful to the doctor Abdulla and the hospital staff,victoria is a great person who hepls you in every process,maria is also a great support. Two months ago i had surgery and i haven’t had a... See more

Rated 5 out of 5 stars

Very efficient. No messing around. Out of airport, to hospital, ready for rhinoplasty the following day. Victoria was my liaison. Very kind and amiable. Surgeon is a artist.I didn't want a perfect sma... See more

Company details

  1. General Hospital

Written by the company

Başarı Hospital, started to serve in the health sector in 2000, since than we are making difference for both domestic and international patients with its 18 years of experience. As 18 adult intensive care units, 4 coronary intensive care units, 27 newborn intensive care units, 51 clinical beds, 40 physicians, 350 professional and experienced staff, we are proud of the quality of the service we offer to our patients. In 4 operating rooms equipped with modern technological devices and 2 delivery rooms, all kinds of surgical operations and births can be performed 24 hours a day, 7 days a week. In our beauty and aesthetic unit; Under the control of our expert dermatologist, by our experienced estheticians; laser epilation, regional slimming and skin care procedures are performed.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(126)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had the best experience throughout my…

I had the best experience throughout my surgery journey. The staff took tremendous care of me ensuring I was comfortable, safe & went above and beyond to support me as I attend the surgery solo. Victoria made me feel so warm and welcomed her joy and spirit was so loving she translated everything I needed to know and ensured I felt safe throughout the whole time. The nurses Aysel treated me like one of her own! She was a pleasure to be accompanied by and Zehra looked after me so much. Everything was bliss the moment I stepped of the plane the hotel for my recovery was beautiful, I genuinely had the best experience especially considering I went alone ! Would highly recommend for anyone who wants to travel or surgery alone or in general , god bless use all and thank you.

June 9, 2026
Unprompted review
Rated 4 out of 5 stars

Really grateful to the staff at Basari…

Really grateful to the staff at Basari hospital, especially Victoria the patient co-ordinator dealing with the Bariatric surgery clientele, dietitian and surgical team, Drs and nurses, cleaning & hospitality personnel too. I felt very well cared for during my whole stay. And am very happy with my results 3 wks on. I highly recommend them for gastric surgery.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

The staff were friendly but didn’t know…

The staff were friendly but didn’t know I was serving but soon found me a bed, hospital was clean and nice, dr was again nice and straightforward my interpreter Victoria was very helpful. The operation. Went well and I was very happy but you do feel a little alone in the hospital on your own after the procedure. Location is a bit loud but I am going for a medical procedure so didn’t bother me that much, staff could be a little bit more kind and helpful

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, I am very satisfied with my experience. I truly appreciated the professionalism of Dr. Serkan Kaya, the quality of the surgery, and the excellent care provided by the nursing staff.
I would especially like to highlight Maria, the coordinator. Even though our communication was mostly remote, she was extremely attentive, responsive, and informative. Maria was always available, provided clear and helpful answers, and made me feel much more calm and supported throughout the entire process. Her support truly played an important role in my overall positive experience.
However, I would like to mention one concern regarding Victoria. In my experience, her communication style felt less attentive, and in some situations, communication could have been more professional and patient-oriented.
This was the only negative aspect of an otherwise very positive experience.
Overall, I am grateful for the care I received and would recommend the clinic.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Ahmet Deveci is amazing, exceeded all my expectations

I am currently 10 days post-op from my rhinoplasty with Dr Ahmet Deveci and I can honestly say my experience has been amazing from start to finish.

Dr Deveci is incredibly gentle, kind, and reassuring. I’m genuinely surprised he doesn’t have even more positive reviews, because the level of care I received was outstanding. From the moment I arrived, everything was so well organised. The accommodation included in the package was beautiful, the transfers were seamless, and I felt so looked after the entire time. In the hospital, I was treated with such care and attention, it honestly made the whole experience feel much less stressful.

Throughout the process, communication was excellent. Any time I had questions, I could message and Dr Deveci would always reply quickly and helpfully, no matter how many questions I had.

Even though I’m only 10 days post-op, I’m already so happy with my results. My nose looks natural and suits my face, and I feel so much more confident. On top of that, my breathing has improved so much as my deviation was corrected, which has made a huge difference.

I’m so grateful for the care and skill Dr Deveci has shown, and I would highly recommend him to anyone considering rhinoplasty.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Bariatric sleeve surgery

I recently underwent bariatric sleeve surgery at basari hospital on 25/02 and my entire experience was outstanding from start to finish. The staff was incredibly friendly, supportive, and reassuring throughout the whole process. Every question I had was answered with patience and genuine care, which made me feel completely comfortable.

The facility itself was spotless and well‑organized. Everything felt clean, safe, and professionally maintained, which gave me a lot of confidence going into surgery. The environment was positive and calming, and everyone—from the medical team to the support staff—treated me with kindness and respect.

The surgery went smoothly, and I felt well taken care of every step of the way. Overall, I couldn’t be happier with my experience. I highly recommend this place to anyone considering bariatric sleeve surgery.

Victoria (the patient coordinator) was amazing help with the language barrier, she was super friendly and welcoming.
Victoria made the experience all the more relaxing and eased any nerves I had about the process, i am extremely greatfull for her help.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

I would recommend this hospital to any foreigners 10/10 very satisfying very caring and most importantly trustworthy
Dr Serken Baye was excellent with his work and very kind personality
Foreign Consultant Eser very helpful all time with foreign patients
Victoria very helpful and caring and joyful
All the Nurses on 4th floor where I was very helpful kind and caring
Very satisfied with all the services
Thank you to everyone

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

I am extremely satisfied with my…

I am extremely satisfied with my rhinoplasty. Dr. Sinan did an excellent job, with great professionalism and a natural result that exceeded my expectations. Victoria, the international patient coordinator, was attentive and helpful at every stage, making the whole process smooth and safe. I highly recommend the entire team.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

FIVE STAR! AMAZING!

Amazing experience from pre surgery to post surgery. Great communication with Eser through out the entire time of seeking quotes and information all the way til we landed in Istanbul. They really don't muck around. Soon as we landed we got all tests done pretty much immediately. Victoria was our translator and the one who made everything happen prior to our surgery. We went over as a group of 3 for bariatric sleeve surgery. Big thanks to Dr Abdulla for operating on us all and for following up with checks. Nursing staff were so friendly and helpful. They were always on hand for us and helped make our recovery and stay that much more comfortable. The facilities are nice. We all had our own private rooms with our own bathrooms. There isn't a thing I can fault. Very happy and very please with the outcome. Special mention to the dietician Ceren as well who we are still in contact with now. She continues to update our eating plan and answers any questions we have. I would highly recommend Basari Hospital to everyone.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

My 2nd visit to the hospital and I…

My 2nd visit to the hospital and I can't fault anything at all from booking to post operative care is fantastic. Eser was very professional on booking, the hospital nurses, surgeon and Victoria International correspondent were all attentive, patient and gave 110% care always. Transfers were reliable and hotel Lionel was beautiful place to rest after the operation. Will definitely be back for 3rd procedure next year. Highly recommend service.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I was treat with the upmost respect and…

I was treat with the upmost respect and care I can’t fault this hospital they where all thorough and professional from the word go all the staff was kind and caring also Victoria was amazing she made me feel comfortable and was such an amazing woman. 🥰💪

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

I've had such An amazing experience…

I've had such An amazing experience with the team
Rose, 27-10-25
The experience was overall very positive and the entire experience was Excellent from the moment we arrived, the staff was friendly, helpful, and very professional. Specialy Mahmut, he organized all the services including selecting a reputable surgeon, coordinating appointments, and arranging all logistics thank you so much. The hospital is clean, modern, and made me feel comfortable right a way.
The medical team explained everything clearly and the procedure itself went smoothly and was surprisingly comfortable. I had an amazing surgeon, Dr Serkan is not only a gifted surgeon who is a perfectionist but so caring and a really nice man he knows what he is doing. Great Doctor overall the whole experience has been fantastic! I would 100% recommend this place. Thank you so much guys.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient. No messing around. Out of airport, to hospital, ready for rhinoplasty the following day. Victoria was my liaison. Very kind and amiable. Surgeon is a artist.I didn't want a perfect small nose. He understood my requirements and added his experience. Hotel Lionel is a great place for private recovery with lovely cleaning staff. Quality buffet breakfast that I used only once on my final day. Wish I'd have indulged more.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I had my surgery at Basari Hospital

I had my surgery at Basari Hospital and my experience was excellent from start to finish. The health advisor, Eser, was always available to give advice and answer my questions.

The patient coordinator, Victoria, was absolutely brilliant. She arranged my transportation, explained all the documents clearly, and even walked me to every test and scan. She genuinely cared about how I felt before and after surgery, which made a big difference.

The nurses on both day and night shifts were amazing — so kind, attentive, and professional. I always felt in good company and very well looked after.

Overall, I couldn’t be happier with the care I received at Basari Hospital. Truly brilliant service!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

My experience at Basari Hospital was…

My experience at Basari Hospital was amazing from start to finish! My medical consultant, Eser, was so patient and kind, he always answered my questions on WhatsApp and made everything so much easier for me.

On September 12th I had a Gastric Sleeve with Dr Abdulla Abdullayev, he was amazing, he made m feel calm, and truly cared about how I was doing before and after the surgery. I felt in very good hands and my recovery has been great.

My coordinator, Victoria, was absolutely lovely. So sweet, caring, professional, and always made me feel comfortable and supported.

Kardelen and Elif, my main nurses, were incredible. They were so helpful, patient, and kind during my stay, and I felt really cared for the whole time, no words can describe how grateful I am with them and also the other nurses in charge but sadly can’t remember their names.

A special thanks to my nutritionist, Ceren, who’s guiding me so well and giving me all the support I needed for my recovery and healthy journey.

The entire team at Basari Hospital was wonderful, and I 100% recommend them to anyone. I don’t have a single bad experience with them, this hospital deserves a 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend 5 stars..

What can I say, the whole experience from start to finish has been excellent, from my initial enquiry to booking my gastric sleeve surgery to the surgery itself has been a walk in the park. My transport from istanbul airport to the hospital was easy, I was told where to meet the driver and he collected me and took me to the hospital where I was met by Victoria who had arranged everything for me from start to finish. She's always there and willing to make the whole experience easy and enjoyable. She looks after the international patients. A real superstar ✨️. Before they do the surgery they do lots of tests and make sure that they explain everything to you. My surgeon Abdulla was great and was always coming to check on my welfare. I was on the 4th floor and was taken care of by many nurses who were professional and caring but I must say Akguzel was on of the most kindest caring loving supportive person I have met. Spoke excellent English. It's been 6 day since surgery and I have lost exactly 6.6kg. That's just over 1 stone. Would highly recommend Basari hospital. 5 🌟 stars from me.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

This is my second visit to Basari…

This is my second visit to Basari Hospital, so the expectations were very high as in my first visit everything was excellent. Basari Hospital delivered the same professionalism as before. Victoria is the person who looks after the international patients, she is very helpful, nothing is impossible or too much for her, she is charismatic and makes me feel relaxed and assured that everything will be fine.
I was on the fourth floor the nurses there were good and helpful especially one of the ones who spoke good English.
Also I wanted to thank you Mahammut
I confidently recommend this hospital

July 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look