Başarı Hospital Reviews 

126
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had the best experience throughout my surgery journey. The staff took tremendous care of me ensuring I was comfortable, safe & went above and beyond to support me as I attend the surgery solo. Victo... See more

Rated 4 out of 5 stars

The staff were friendly but didn’t know I was serving but soon found me a bed, hospital was clean and nice, dr was again nice and straightforward my interpreter Victoria was very helpful. The operatio... See more

Rated 5 out of 5 stars

Very greatful to the doctor Abdulla and the hospital staff,victoria is a great person who hepls you in every process,maria is also a great support. Two months ago i had surgery and i haven’t had a... See more

Rated 5 out of 5 stars

Very efficient. No messing around. Out of airport, to hospital, ready for rhinoplasty the following day. Victoria was my liaison. Very kind and amiable. Surgeon is a artist.I didn't want a perfect sma... See more

Company details

  1. General Hospital

Written by the company

Başarı Hospital, started to serve in the health sector in 2000, since than we are making difference for both domestic and international patients with its 18 years of experience. As 18 adult intensive care units, 4 coronary intensive care units, 27 newborn intensive care units, 51 clinical beds, 40 physicians, 350 professional and experienced staff, we are proud of the quality of the service we offer to our patients. In 4 operating rooms equipped with modern technological devices and 2 delivery rooms, all kinds of surgical operations and births can be performed 24 hours a day, 7 days a week. In our beauty and aesthetic unit; Under the control of our expert dermatologist, by our experienced estheticians; laser epilation, regional slimming and skin care procedures are performed.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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4.7

All reviews

(126)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely recommend

I stayed at Basari hospital for 3 days during my bariatric surgery . The staff were amazing from start to finish - very informative and kind and always making sure you feel well looked after . The nurses are very kind and always approach you with a smiley face. My experience was great and I would definitely recommend 😊

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

I had a gastric sleeve surgery at this…

I had a gastric sleeve surgery at this hospital ... can't tell how impressed I am with the surgeons and all the staff that looked after me they were always there day and night when ever I needed anything. Mehmut had been really good answered all my questions gave all information and went all the way through with booking for surgery and answered any questions I had after booking... I would definite recommend this hospital and thakyou very much.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

My experience at the Basari Hospital…

My experience at the Basari Hospital was excellent!! I had the gastric sleeve operation and All the staff and the doctors were first class. They really helped me settle in as I travelled alone for this op from London.
From the moment I was directed into my room I felt at ease chatting with the Nurse and going through my checks, I always felt there was someone around.
When I used the buzzer, the Nurse came instantly which made me feel safe,
I would definitely recommend any lady to think seriously about this, as I have a new lease of life after the operation, it is only 3 weeks post op for me but I personally feel great.. my after care was explained by the
Doctor and the Nurses, eating small amounts of soft food has been a revelation and this is the start of my new journey.
Highly recommend this Hospital and I would like to thank all the staff again, for treating me so well, loved the car ride from the airport too (felt like a star)

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

So glad I found this gem of a hospital

I chose this hospital based on its trustpilot review and I was so glad I found it. I had gastric baloon surgery and it went extremely smoth from paying the deposit right up until my departure. Eser was extremely helpful and answered all my queries. I was greeted by Roza who spoke fluent english and taken to my room with my son which looked more like a spacious mini apartment. This a private hospital which serves the community but it looks like a hotel. The nurses were very professional and were happy to communicate via google translate. Esra stood out as she was so kind, professional and was quick to administer pain and nausea relief immediately. Even the way she handled the inserted canulla in your skin not to pull and hurt you. This hospital has many other departments such as cardiology, urology etc, as well as plastic surgeons...so you know you had a plethora of experts at hand should anything go wrong with you. I followed the medication to the T and on my 3rd day I had no more nausea nor cramps. I had 4 days in beautiful Istanbul and I am glad I did as I needed that time to recover. In a week I lost 5 kilos and every day the weight keeps coming off.My pre-diabetic symptoms have now all gone due to my weight loss. I am delighted to have found this hospital and would 100% recommend it to anyone. Thank you Basari hospital!!

July 11, 2024
Unprompted review
Rated 2 out of 5 stars

Pay more and go elsewhere! It’s not worth it!!!!

Wish I had paid more and gone elsewhere!!
First of all the sheets on the bed are dirty, the blankets look like they’ve never been washed and the pillows are so old they look like they’re filled with cotton balls?
The room was absolutely freezing and I mean freezing and they wouldn’t let us put the heating on..
We were supposed to have a translator but she could barely understand either of us and couldn’t speak much English. No one went through the procedure with us so we didn’t know what was happening and it was very rushed! We had a lady come in to the room in the morning with the translator on her phone saying ‘hurry up the dr is very busy’ we hadn’t been told a time or anything and this was early in the morning. I wanted to brush my teeth and they literally grabbed me like I was in a prison. The staff don’t knock the door and will just walk in all through the day and night so you have 0 privacy!! A lady walked in at 3 am just to give us some slippers.
We then got prescribed medications which I google translated and none of them were anti sickness which we were supposed to be going home with as we had a 4 hour flight. We also both got prescribed ibuprofen which after 4 weeks I’ve now found out that under no circumstances should anyone who’s had any bariatric procedure be taking ibuprofen. My partner was sick the whole time and they only gave her an anti sickness injection 5 minutes before we left after I had been begging them for something to help her the day before. I even offered to pay more.
I would definitely NOT recommend this hospital at all. And to top off this dreadful experience my partner is having to have her balloon removed in the UK as they have over filled the balloon and they’re unable to drain it. She has not eaten or drank without being sick for over 3 weeks and the last 5 days she’s been in hospital with severe dehydration, malnourishment and potential stomach lining damage from the ibuprofen.

Pay more and go elsewhere, please!!

May 1, 2024
Unprompted review
Başarı Hospital logo

Reply from Başarı Hospital

Hello,

First of all, thank you for sharing your experiences here. And we are sorry for the situation you experienced. But while you were here, you never contacted us about these problems.

Beds and linens are cleaned daily in our hospital, and our patient coordinators visit our patients every hour. That's why we think your experience is an extreme situation. This is the first time we have received such a report.

We can help you further if you send your name, surname, and contact information to info@basarihospital.com!

Rated 5 out of 5 stars

All the staff were very friendly

All the staff were very friendly, from the co-ordinatior to the nurses and doctors. The hospital was very clean and everything happened when they said it would and how they said it would.

I would definitely recommend this hospital.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Greatest people I have ever met.

I can't describe how much help Eser has been. He never had a problem answering any question that I had to ask and has always been available when convenient. Couldn't ask for a better person to have as a contact in a case like mine where you're having an operation in a country you don't know. (I came from UK). Congrats to every nurse that took care of me and also sending my greatest regards to my surgeon, Elshan, for giving me exactly what I wanted with my rhinoplasty surgery. 🙏🏼

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Two weeks post rhinoplasty and I could not be more pleased! It’s safe to say I was more than a little nervous before the operation but the moment I met Dr Mammadov I knew instantly I was in good hands.
The whole experience went as well as I hoped, thank you Dr Mammadov and your team.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding health care

I can not fault the care, patience. Professional guidance given pre travel from the UK. Eser was very knowledgeable and helped with with any queries. The staff at the hospital especially the nurse give impedable care 24/7 going above and beyond to help me as I traveled alone. The surgeons and anesthetist introduced themselves before op and checked on me following the procedure of a gastric sleeve. Rosa the translator and admin was very Professional and thorougher. The hospital was exceptionally clean and private room was huge with private bathroom, cleaned daily. I can Highly recommend Basari hospital to anybody travelling from outside of Turkey, the care given was simply perfect. I will be back again next year. Thank you all.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

rhinoplasty surgery

I recently had rhinoplasty surgery with Dr mammadov who was just amazing. I was extremely nervous about my nose remaining natural and he assured me he would do his best he also is very realistic and will inform you what you will expect from surgery. From start to finish I had the most amazing and comfortable stay. From booking with mahmut to check out everything went so smoothly. Mahmut was able to translate for me and always on the end of the phone should i have needed anything i also had the pleasure orlf Roza to translate she was lovely so friendly and kind.The staff at the hospital were so friendly and always making sure I was comfortable checking in on me and getting me ice packs and showing me how to use my aftercare everyone of the nurses were extremely caring and always had a big smile. After surgery we stayed at a beautiful 5 start hotel and were able to see alot of the beautiful city istanbul. Transfers were always on time. I was also transfered back to hospital to have my cast off and Dr mammadov was excellent. He is very talented and an artist when it comes to rhinoplasty. All in all I had an amazing stay my procedure went smoothly with little to no pain after Mahmut is still on hand after surgery if I needed to ask him anything and has been extremely kind and helpful can't thank the team enough. 🙏

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly & fun staff

Friendly & fun staff , Super clean , quick respond when you ever need anything.
I was travel on my own from London - England but I didn’t feel alone as everyone in BASARI have been treating me like their family, I felt so overwhelming and Miss Nesibe was my consultant and she has done her role like a pro. ☺️
and I would like to give a special 5 stars to
Dr. Serkan Kaya, He is the best, Modern, and the coolest plastic surgeon. He will delivered your wish.
I am so please with his work done on my body. Highly recommended
Overall, My experienced with BASARI Hospital was 10/10 from the started until finished.

March 18, 2024
Unprompted review
Rated 3 out of 5 stars

Happy with Rhinoplasty but would go elsewhere if rebooked

Overall happy with the outcome of my rhinoplasty, I just feel that there was no organisation at all from staff and hospital. We were not told the time of our surgery or consultation and also our hotel was changed and we were not told until we were dropped off at a different hotel. I always had to chase Mahmut to ask for things such as fit to fly letters and ask when we would be picked up. Hospital staff were nice but did not speak English and we didn't have a translator available for majority of the time. Was also overcharged for discharge medication after being told this would cost no more than £20. If the communication and organisation was better than would be happy. My Advice would be to book another company and pay the extra money for better service.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience and delighted with my care

I'm currently five days post op (sleeve gastrectomy) and feeling fantastic. Eser and all of the surgical and care team on Ward 4 were outstanding, and I was cared for like a member of their family. The kindness and compassion I received during my stay at Basari was impeccable, the aftercare was thorough and informative, and I would recommend anyone thinking about having this type of surgery to get in touch with the team and discuss their circumstances. Many thanks once again to everyone who welcomed me and ensured that my stay was an enjoyable and successful one. I only wish I'd done it sooner!

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

From Frustration to Flat Tummy Bliss: My Basari Hospital Abdominoplasty Experience

Basari Hospital in Istanbul gave my wife a dream tummy tuck!

The surgery itself went smoothly. The staff was attentive and reassuring throughout the entire process. Waking up to a flatter, more toned stomach was a revelation!

The post-operative care was exceptional. Nurses monitored me closely, and the doctor readily answered any questions. The hospital itself was immaculate and comfortable, providing a serene environment for recovery.

My wife's confidence is soaring thanks to their amazing work.

I Highly recommend to hospital!

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

I had a fabulous experience with this…

I had a fabulous experience with this company. My Surgeon was Dr Elshan and my coordinator was the lovely Eser who is a real asset to Basari. He was so kind attentive, he managed to get me into the hotel of my choice after putting me in the Ramada first, breakfast was included at both hotels, transport was always on time. Communication was effortless. I can’t thank Dr Elshan and Eser enough! I am so happy with my rhinoplasty results and Dr Elshan gave me the nose that I could only dream off.. I thought it would not be possible as I had a long droppy thick skinned nose to begin with!! Everything was 10/10, I would not go elsewhere and I had consultations with 15-30 other clinics in Turkey but Basari came on top. I did all my research and trust me when i write this review with nothing but positive attributes to say about the company. They really cared about me and what I wanted and never made it about money or sales. They were so understanding as I explained i was nervous. The hospital accommodated my husband and my 5 year old son, fed them and added an extra bed in the same room. It was so smooth sailing, I am still in shock I have had the surgery done after wanting it done for years! If your like me and are / were hesitant, please do not be. Basari is the clinic you need. I travelled from the UK and everything in istanbul was like the UK from the cleanliness to sterile equipment to top quality medication. The nurses were fabulous and soon as I pressed the buzzer with in seconds they were in changing my dressing etc. Also a big thank you to Nurse Akgozel who was so caring and became a friend.. a big thank you to the young nurse with blonde hair who when i was thirty right after surgery had got a cloth and wet it with cold water and rubbed it on my lips as I was not allowed water straight out of surgery. Very professional and I highly recommend 🫶
Thank you once again especially to my dear friend Eser who sorted everything out ☺️ x x x

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience - Gastric Balloon

Amazing experience! I went to get a gastric balloon and Yasemin was extremely helpful and supportive during the entire process. After 6 months I came back to remove the balloon and I met Mahmut who was extremely lovely and supportive. The staff at the hospital (nurses) don’t speak English but they do your best to be friendly and to try to understand you. Everything was well organised, from the transfer service (airport, hospital, hotel) and the hotel was amazing. I had such a a lovely experience and would recommend for the gastric balloon service.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

A professional hospital

A professional, incredible quality experience all round. Pre contact from Eser was excellent and service from the time that we arrived was perfect - transfers / welcome / tests / room and care was superb. Would recommend to anyone

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Rhinoplasty Review

From start to finish the experience was amazing! Everything was thought of and planned such as getting picked up and taken to the airport, this made things so much easier! Everyone was extremely nice and helpful, the room was amazing and the surgeon was extraordinary. He listened to what I wanted and made sure I got it! Couldn’t have asked for a better experience!

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

I came from Australia to do Lipo +…

I came from Australia to do Lipo + Tummy Tuck + BBL with Dr Serkan Kaya and the experience was absolutely flawless and the results were amazing. The moment i arrived to when i had left he made the entire experience feel like i was at home, it all went so smoothly and i had reassurance at all times when i had any concerns. I would recommend Dr Serkan Kaya for anyone that is looking for any sort of procedure. Looking forward to booking in more with you! 10/10 😊😍💯

January 18, 2024
Unprompted review

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