Base44 Reviews 582

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 529 reviews, most reviewers were unhappy with their experience overall. Many customers found the artificial intelligence to be buggy and prone to errors, often getting stuck in loops or making changes that didn't resolve issues, leading to significant credit consumption without progress. Reviewers also frequently reported poor customer service, describing it as unhelpful, slow to respond, and unwilling to take accountability for problems. However, some people were satisfied with the platform, praising its ability to quickly build apps and websites, even for those without coding experience. These users highlighted the platform's power and user-friendliness, and some even had positive experiences with customer support, finding them helpful in resolving issues.

What people talk about most

Application

Reviewers have ambiguous feedback regarding the app. Many customers praise the app builder for its ease of... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform to be... See more

Artificial intelligence

Users describe negative interactions with artificial intelligence. Many reviewers report that the AI is... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report issues such as... See more

Website

Clients share ambiguous opinions on website functionality. Some reviewers praise the platform as an amazing,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It's a scam, forget about Base44, please don't do what I did. I persisted, I'm Elite 3 and I got caught red-handed modifying the code 🤣, but also your AI is buggy, your employees manipulate user data... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE. The AI is about as intelligent as a brain damaged gold fish. It does the basics ok, but then it absolutely consumes credits (surprise surprise) by continuously getting basic instructions w... See more

Company replied



Contact info

2.4

Poor

TrustScore 2.5 out of 5

582 reviews

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Replied to 26% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Doesn't really deliver

Well you upload a screenshot of what the designer made, hoping that it will turn it into a functioning website. Even if there are no API's to be made. Just layout of elements, the same way as the screenshot.

Nope, adds random chinese guy. The font is wrong. The logo is wrong. Not worth the hassle, so we're trying other tools.

March 6, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Kevin, we appreciate you sharing this feedback. Converting designs to layouts can be challenging, but it may be possible with the right approach. If you'd like to try again, please reach out to our support team at https://app.base44.com/support — we'd love to explore what options might work for your needs. Thank you

Rated 5 out of 5 stars

Review for base44

I like the builder menu and the chat are too good and the dashboard are too good

March 6, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, that's great to hear, we put a lot of work into those features :)
Thank you and enjoy the building process!

Rated 1 out of 5 stars

The worst app builder money can buy and…

The worst app builder money can buy and trust me money is exactly what you’ll be spending on wasted issues and bugs and fix’s that undo everything and nothing at the same time don’t be fooled buy thinking spending the ridiculous amount to upgrade your subscription thinking it just needs a little bit more a couple little changes will turn into days and money DONT GET SCAMMED

March 6, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Dion, Sorry to hear about your experience.
We would like to invite you to try a different approach: our Discuss Mode lets you plan and chat with the AI at just 0.3 credits per turn.
This can help you think through changes before implementing them.

You can also freeze specific pages and files using AI Controls (bottom left of the app) to prevent accidental changes.
If you'd like to share specific issues, please feel free to either contact our support team at https://app.base44.com/support or share your support ticket number and we'll be glad to help you out. Thank you

Rated 1 out of 5 stars

Base44 ads will hunt u down

Software was advertised aggressively on YouTube, tried it and it is an absolute scam. Base44 after being acquired by wix has turned into a turd pile with annoying marketing tactics that has terrorised all YouTube users regardless of ad personalisation or interest has led to this company’s terrible reputation as according to their other reviews here.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Why bad review?

I honestly don’t understand why some people leave bad reviews for this app. This is seriously one of the best apps with very powerful AI.

If you ever have a problem, the support team is always willing to help you. The service is really great.

March 5, 2026
Unprompted review
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Reply from Base44

Thank you so much for the kind words! We're glad you've had a great experience and that our support team could help. Feel free to reach out anytime if you need anything in the future!

Rated 5 out of 5 stars

Super great!

Super great! What a great help! I love this app so much! I used it to write two apps already! Thanks! This app is so helpful!

March 6, 2026
Unprompted review
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Reply from Base44

Hi Jennifer, thank you so much! Thrilled to hear you were able to build two apps, that's exactly what we want to enable. Happy building, and feel free to reach out anytime you need help with future projects!

P.S. If you haven't already, head to your Dashboard-Overview and click "Share app, win free credits!" - share your Base44 experience on specific social media channels and you'll get 20 bonus credits. It's available once per account to all Base44 users!

Rated 1 out of 5 stars

I PURCHASED BASIC PLAN FOR UCC-1 LIEN…

I PURCHASED BASIC PLAN FOR UCC-1 LIEN POPULATION. ALL THE RESTAURANTS DID NOT EXIST AND THE ADDRESSES WERE ALL BOGUS. COMPLETE WASTE OF MONEY

March 3, 2026
Unprompted review
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Reply from Base44

Hi Jon, we're sorry to hear about your experience, but we're uncertain this review relates to Base44. Could you please clarify what product or service you purchased, so we can direct you to the right place? Thank you

Rated 1 out of 5 stars

Persistent 500 errors and unusable AI-generated infrastructure. Refund refused.

I spent significant time and money on this platform, but it is fundamentally broken. I encountered constant 500 Internal Server Errors during basic tasks like file uploads. Even after their support (Kathy) admitted that their system's security (RLS) blocks administrator-level calls (Service Role) without manual complex workarounds, they refused to refund my credits.

The AI assistant is unaware of these platform-level limitations, leading to endless regression loops and wasted money on failed code generations. If the AI cannot build a simple functional flow without manual dashboard intervention, the product is not fit for purpose. David from support promised to consider compensation for platform-level issues, but they are now hiding behind "non-refundable" terms despite confirmed technical failures. Avoid if you expect a stable, automated development experience.

February 23, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for your feedback.
Technical issues like 500 errors and RLS-related limitations shouldn't stand in the way of building your app. To look into this properly, could you share your support ticket number? We want to understand what went wrong and make it right. Thank you

Rated 5 out of 5 stars

Although we have had a tremendous up…

Although we have had a tremendous up and down on the building of this website and there have been a lot of learning errors etc the AI came through and that is very good. I am pleased now because finally we have got this finished correctly

March 4, 2026
Unprompted review
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Reply from Base44

Thank you so much for your review! We're thrilled to hear it's finally working and you're pleased with the result. Congratulations on completing your website!!!

Rated 1 out of 5 stars

can deliver an acceptable product

can't deliver an acceptable product, only to spend money on tokens.

March 2, 2026
Unprompted review
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Reply from Base44

Hi Gabriel, sorry to hear you're having trouble. It would be great to have additional details to assist you. To help reduce token usage, you can use Discuss mode while planning with the AI, which only consumes 0.3 credits per turn. This is ideal for brainstorming and refining your approach.
If you've already contacted our support team, feel free to share your ticket number and we'll make sure your query is addressed. Otherwise, you can reach us here: https://app.base44.com/support
Thank you

Rated 1 out of 5 stars

Went good at first then completely…

Went good at first then completely destroyed everything. It don’t even make sense how credits get used. Chat ai is shit. Free version is the way to go. Ai tells me it’s already added but I can’t see it. For a automated ai app builder that can’t even do the advanced parts of app building those prices are insane and the fact there is a credits system will kill this site

March 1, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Angelo, thank you for your feedback. We want to help resolve these issues. If something isn't working as expected, please share more details so we can look into what happened.
Regarding credits, using Discuss mode while planning with the AI can help reduce usage; it only costs 0.3 credits per turn, which is ideal for refining your approach. If you'd like to share more specifics, please reach us at https://app.base44.com/support or share your support ticket number if you're currently in touch with our team. Thank you

Rated 2 out of 5 stars

its genuinely a good website to use if…

its genuinely a good website to use if you can code, however i do not know how to code. it is great for working with your UI, and your interface of the website that you want to build, however, it sort of stops there. the coding is lackluster, and does not correlate to what i say and most of the time does not work. the credit use is all over the shop, i ask it to do something, it says it has completed it, and it doesn't do it, yet it takes my credits. ive already spent upwards of $100 AUD on trying to make my app, and ive looked at the reviews now stupidly and the average is 2.2, i am dissapointed with my results and will not be continuing with their services. worst of all, good luck making any money on your app, because any random person can access your web app and make a complete copy of your hard work. bypassing any paywalls you had created to make some sort of profit, thanks

March 1, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Sam, thank you for sharing your feedback. If the AI reported completing tasks that didn't actually happen, please reach out to our support team with specifics so we can investigate what went wrong. If you've already contacted us, please share your ticket number and we'll follow up.
Using Discuss mode while planning (0.3 credits per turn) can help refine requests before code is generated, which may improve outcomes.
If you'd like to continue the conversation, you can reach us at https://app.base44.com/support with more details. Your feedback helps us improve the platform. We appreciate you taking the time to let us know about your experience.

Rated 1 out of 5 stars

Scam

I’ve been using Base44 in my browser, and the app keeps malfunctioning. The AI bot repeatedly claims the errors are fixed, but the problem persists, and my credits keep disappearing. Extremely frustrating and unacceptable. Support has not resolved this. I do not recommend this service until the issues are fixed and lost credits restored.

March 1, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for sharing your experience. Please share your ticket number so we can follow up directly and make sure your case receives the attention it deserves.
In the meantime, using Discuss mode while working with the AI can help, it only costs 0.3 credits per turn and is designed for planning and refining requests. This usually leads to better outcomes.
We appreciate you bringing this to our attention.

Rated 1 out of 5 stars

shit app and hes a genocide supporter

shit app and hes a genocide supporter

January 28, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, we are sorry to hear you've had a negative experience with our app. If you are experiencing specific issues with the app, please reach out to our support team directly with details so we can assist you. We are committed to providing a functional and positive experience for all our users. Thank you

Rated 1 out of 5 stars

wish I could honestly give this company…

wish I could honestly give this company a negative star. scammers.

February 25, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Haseeb, we're sorry to hear about your experience. We take all feedback seriously and would welcome the opportunity to address any concerns you may have. We would like to encourage you to reach out to our team at https://app.base44.com/support with details about your issue.
We'll be happy to assist you and work towards a resolution. Thank you

Rated 1 out of 5 stars

Customer Service is bad

Customer Service is bad, not only is that, it drains ur walet FAST! DONT RECOMEND

February 24, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, we're sorry to hear about your experience. We are always working to improve our customer service.

We aim to be transparent with our pricing, and all costs are clearly displayed before any purchase. Please note that we also offer free credits through our social share promotion, which you can find details about in your app Dashboard under 'Overview' by clicking 'Share App, Win Free Credits'.

If you have specific concerns about billing or any other issues, please reach out to our support team at https://app.base44.com/support. We'd be glad to assist you further. Thank you

Rated 1 out of 5 stars

Probably the worst AI slop company you…

Probably the worst AI slop company you can get. How people can't realise this isnt a bubble yet is a joke. They have huge YouTube adverts all over the place, trying to make out they're a big hitting company in the tech sector.

Its all a con job! They have zero people working here when you try to contact them!

AVOID THIS CON JOB!

February 24, 2026
Unprompted review
Base44 logo

Reply from Base44

Thank you for your feedback. We take all comments seriously and are always working to improve.

We do have a human support team available — you can reach us anytime at https://app.base44.com/support. We're committed to helping all our users.

If you'd like to give us another chance or have any specific concerns, please reach out. We'd be happy to help! Thank you

Rated 1 out of 5 stars

I got initial fast progress then the AI…

I got initial fast progress then the AI would get tripped up on registration authorization conflicts and I lost two weeks just going around in circle with the AI until it would forget what it was supposed to be doing and then start the whole process over again. Extremely frustrating. I am leaving the platform because they don't allow export of your backend to other self-hosting or alternate platforms so they have complete lock-in once you have committed all your time.

February 24, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, sorry to hear about the experience you had with the AI getting stuck in loops and losing progress. This is exactly the kind of situation where human support can make a difference. Please keep syncing up with our support, we'd be happy to discuss your specific needs. Thank you

Rated 1 out of 5 stars

Customer Service sucks Mods suck they…

Customer Service sucks Mods suck they dotn Help u i can name 1 mod that dont hellp me

February 22, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Max, thank you for your feedback and sorry to hear about your experience. We want to help resolve whatever issues you encountered. Please reach out to us directly at https://app.base44.com/support with details about what happened, feel free to request human support, and we'll make sure you get the help you need. Thank you

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