Base44 Reviews 582

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 529 reviews, most reviewers were unhappy with their experience overall. Many customers found the artificial intelligence to be buggy and prone to errors, often getting stuck in loops or making changes that didn't resolve issues, leading to significant credit consumption without progress. Reviewers also frequently reported poor customer service, describing it as unhelpful, slow to respond, and unwilling to take accountability for problems. However, some people were satisfied with the platform, praising its ability to quickly build apps and websites, even for those without coding experience. These users highlighted the platform's power and user-friendliness, and some even had positive experiences with customer support, finding them helpful in resolving issues.

What people talk about most

Application

Reviewers have ambiguous feedback regarding the app. Many customers praise the app builder for its ease of... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform to be... See more

Artificial intelligence

Users describe negative interactions with artificial intelligence. Many reviewers report that the AI is... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report issues such as... See more

Website

Clients share ambiguous opinions on website functionality. Some reviewers praise the platform as an amazing,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It's a scam, forget about Base44, please don't do what I did. I persisted, I'm Elite 3 and I got caught red-handed modifying the code 🤣, but also your AI is buggy, your employees manipulate user data... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE. The AI is about as intelligent as a brain damaged gold fish. It does the basics ok, but then it absolutely consumes credits (surprise surprise) by continuously getting basic instructions w... See more

Company replied



Contact info

2.4

Poor

TrustScore 2.5 out of 5

582 reviews

5-star
4-star
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2-star
1-star

Replied to 26% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

What a rip off!

What a rip off. Stay well clear of this app. Certainly not worth the money.

March 2, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Chris, thank you for sharing your feedback about our app. We are keen to understand your experience more thoroughly.

We appreciate all user input as it helps us to refine our offerings and ensure they meet expectations. We invite you to share more details about your specific concerns and what you found to be unsatisfactory.

Please reach out to our support team at https://app.base44.com/support at your convenience. We are here to assist and clarify any points you may have.
Thank you

Rated 1 out of 5 stars

Tried it and it doesn't seem to work…

Tried it and it doesn't seem to work properly.

March 13, 2026
Unprompted review
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Reply from Base44

Hi, thank you for your feedback. To help us understand and resolve the issue, could you please provide more details about what you experienced? Any information about what you were trying to do, what happened, or any error messages you received would be very helpful.

We also have a guide on writing effective prompts that you might find useful: https://docs.base44.com/Getting-Started/Prompt-guide

Please contact our support team at https://app.base44.com/support so we can assist you directly and get things working as they should. We're committed to ensuring our users have a smooth experience.
Thank you

Rated 1 out of 5 stars

stop advertising

I have blocked this add probably a hundred times by now. An app simply does not need this much relentless, unwelcome advertising if it wasn't good enough to get more users mouth to mouth. If it can only get users throuh advertisements then it's a clear sign that it's no good.

March 14, 2026
Unprompted review
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Reply from Base44

Hi Dido, thank you for sharing your thoughts. We’ve looked through our records but can’t seem to find an interaction or order matching your details.

It sounds like your feedback may be related to one of our recent advertisements rather than a direct experience with our Platform.

We would like our reviews to be based on real product experience and we’d love to hear more about your concerns directly. Please reach out to us at https://app.base44.com/support/ or share your open ticket number. We'll be glad to assist you.
Thank you

Rated 2 out of 5 stars

Basic page building in an app was…

Basic page building in an app was riddled with issues. It was circular in its epiphanies and attempts to resolve the bugs. As it did, the app became more and more buggy. The death spiral was real. Icing on the cake... No refunds, no money back "its in our user agreement"

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great app, but...

Great app, only not fun that if you change your app too many days the webstite will say: out of monthly credits, maybe make the monthly availble credits for a longer time?

March 12, 2026
Unprompted review
Rated 4 out of 5 stars

Great 👍🏻

Easy to use, I’m very proud of what I made on the app, ok the ai doesn’t do everything perfectly but I made my website with it, it linked to stripe and even blogs to sites for me, it’s great tbh, yes it probably is limiting design wise but for me who doesn’t get on with computers , absolutely amazing

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great platform

Great platform, great team, great support. I have Accidentally deleted app. They support fast and help to restore. Once again very good service on high level

March 10, 2026
Unprompted review
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Reply from Base44

Hi Ondrej, it's our commitment to deliver an exceptional level of service, and we are very pleased to know this was reflected in your experience.
Our support is always available to assist you, thank you for your feedback!

Rated 2 out of 5 stars

AI reliability issues and Credit system is problematic

AI reliability issues: The AI often makes errors, ignores instructions, and breaks existing functionality—requiring repeated credit-consuming fixes.

Credit system is problematic: Credits drain quickly due to errors and debugging, leading to frustration and high costs.

I have been a developer since 1979 so I am no spring chicken. I have managed to build these two apps with a week for both.

lexihotel.com and conciergeflow247.com

So far I am up to a subscriber level of $200 a month which most likely step back next month. The sites needs tweaks but but 95% is complete.

My final thoughts they need a better points structure for the platform otherwise they will never be a unicorn so try to step back the points, I know you know what the issue is boss man, dont let GREED kill this opportunity.

Base44 should showcase my website and give me a years worth of credit. I gave two (2) stars for all the same reasons, I accomplished my apps based on my experience not the AI base44 uses. If they like to colab and show case the apps I will reconsider updated my review until we are all greedy in one way or another and that what makes the world go around but compromising is the best solution for optimum outcome. You give a little and I give a little.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Awful Ai Mess

Awful, miserable experience.

AVOID UNTIL THE PLATFORM WORKS

Currently WE are the Developers.

Got a basic design that wasn't too bad after a lot of prompts.

Some instructions worked, some did not. ALL COST MONEY

Checked the https and www versions all showed up so off to bed.

Next day tried and www versions all showing dead pages.

Ai keeps spitting out numerous “fixes” that didn't work including a fix that took down ALL sites.

On all platforms.

After an hour where we returned to the non www version being live again

But if visitors added www then they got error messages.

Frustration ain't the word.

So post WIX:

Terrible customer service long delays same incorrect solution sent back and forth.

AND VERY EXPENSIVE

The selling point with things like Ai:

Quicker build times
Cheaper

My estimate is a full blown site would be:

Three to Six months build for moderate site or app

£15,000 in prompts and endless errors

Literally this Ai could make you mentally ill with the endless errors

If you have six months and £15K then go ahead

YOU are building their Ai not them

March 9, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Peter, thank you for sharing your feedback. We regret that your experience did not meet expectations, and we want to address some of the points raised:

Discuss Mode — To use credits more efficiently, you can use Discuss Mode while planning, which only costs 0.3 credits per turn. This helps refine requirements before anything is implemented.

Prompt Guide — We have a guide on writing effective prompts to minimize back-and-forth: https://docs.base44.com/Getting-Started/Prompt-guide

Pricing — We do have a fre plan and then our subscriptions start at $20/month. Even on our highest-tier plan, costs would be far lower than £15K. Our pricing can be found here: https://base44.com/pricing

We understand that building a site or app requires a learning curve, and we're continuously improving the platform. If you'd like to give it another try or discuss your experience further, please contact our support team: https://app.base44.com/support
Thank you!

Rated 5 out of 5 stars

Excellent service from Cynthia from the…

Excellent service from Cynthia from the technical support team who handled my request quickly and professionally. Thanks again, Mark.

March 7, 2026
Unprompted review
Base44 logo

Reply from Base44

Thank you so much for the kind words, Mark!
If you ever need assistance in the future, don't hesitate to reach out.
Thanks for being part of the Base44 community

Rated 1 out of 5 stars

1 Star

1 Star – Completely Broken and a Waste of Credits
This is by far the worst app I have ever used. It charged 250 credits just to try to make a single button work, and even after spending those credits, the button still didn’t work at all. Instead of fixing anything, other parts of the app started breaking as well.

I may be new to coding, but it doesn’t take an expert to see how badly designed and unreliable this app is. Charging users credits for features that don’t function is extremely frustrating and feels like a complete waste of money and time.

I strongly do not recommend this app to anyone until the developers fix these serious issues.

March 10, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for sharing your feedback. We regret that your experience wasn't as good as expected. Just to address a few points:

Use Discuss Mode — To avoid credit waste, you can use Discuss Mode while planning your requests. It only costs 0.3 credits per turn and helps get things right before implementing your instructions.

Prompt Guide — Our guide on writing effective prompts can help reduce potential misunderstandings with the AI: https://docs.base44.com/Getting-Started/Prompt-guide

It's extremely unusual to use such a huge amount of credits for a single button. Should any issue persist, we would like to invite you to contact our support team: https://app.base44.com/support to resolve this issue.
Thank you

Rated 3 out of 5 stars

Base 44 review

Base44 offers an interesting concept and can be useful in certain situations, particularly for individuals who are new to coding or want to experiment with building applications quickly. However, after spending significant time using the platform, my experience has been mixed.

If you are completely new to coding, you should expect to use a large number of credits while learning how the system works. In my experience, Base44 often produces errors that require multiple attempts to resolve. Many times when asking the system to fix a problem, it will respond with something along the lines of “I’ve found the issue and fixed it,” only for the problem to remain unresolved. Situations like this occurred frequently, and it can lead to repeatedly using credits to troubleshoot the same issue.

Errors also appear fairly often, and occasionally the platform enters an error loop where you repeatedly press the “fix error” button while waiting for the system to resolve the problem. While error fixes do not always cost credits, the process can still be frustrating and time-consuming.

Regarding pricing tiers, the $50 Builder plan is likely the most practical option for most users. It works reasonably well for building simpler websites or applications with limited complexity. If you plan to build something more advanced or feature-rich, the $100 plan may be necessary. In contrast, the $20 plan feels limited because it only provides access to roughly a third of the available features.

The platform does allow users to create unlimited apps and even write code directly within the application, which is a useful feature. However, experienced developers who are comfortable coding independently may find less value in relying on the platform.

Another issue is that visual results do not always match the prompts provided. Even when giving detailed instructions, the final output can sometimes look different from what was requested or appear visually unpolished. Because of this, prompts often need to be extremely specific to reduce mistakes.

In terms of support, the “Pro” and “Elite” tiers do not necessarily provide a significant advantage. Premium support performs similarly, and response times during my experience were about three days. The higher credit allotment in some plans may seem appealing, but credits can disappear quickly when troubleshooting problems or testing different ideas.

Customer support initially begins with an AI assistant, which can occasionally produce incorrect answers as well. If you need direct assistance, asking to speak with a human representative will connect you to one, although responses may take some time.

Overall, Base44 is not a terrible platform—it has potential and can be useful for simple projects or experimenting with ideas. However, the system still feels somewhat unfinished and would benefit from further refinement. Because of the frequent errors, inconsistent outputs, and credit usage required to troubleshoot issues, it may not consistently meet expectations.

For those interested in trying the platform, starting with the Builder plan and keeping projects relatively simple may lead to the best experience.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

I don't where to start

I don't where to start, you first get going on the app and its truly amazing how quick and with in seconds you can build stuff. I ended up building 8 apps for my business. I then reached out to the help desk about what plan to choose and they walked me thru the whole process. Customer for Life!!!!

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Just stop with the ads

Just stop with the adds

March 9, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for sharing your thoughts. We’ve looked through our records but can’t seem to find an interaction or order matching your details.

It sounds like your feedback may be related to one of our recent advertisements rather than a direct experience with our Platform.

We would like our reviews to be based on real product experience and we’d love to hear more about your concerns directly. Please reach out to us at https://app.base44.com/support/ or share your open ticket number. We'll be glad to assist you.
Thank you

Rated 1 out of 5 stars

Their YouTube adverts are going WAY…

Their YouTube adverts are going WAY OVER THE TOP and ruining user experience on YouTube channels. There is a HUGE difference between marketing and being annoyingly over-aggressive. Also: JUST because I'm based in Germany DOES NOT mean my mother-tongue is German. If Base44 knew how to match an ad campaign to a user's default language then that one be one thing, but this company can't even get basic adtech correct in their aggressive YouTube strategy. It's a hard NO and Never.

March 9, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Joshua, thank you for sharing your thoughts. We’ve looked through our records but can’t seem to find an interaction or order matching your details.

It sounds like your feedback may be related to one of our recent advertisements rather than a direct experience with our Platform.

We would like our reviews to be based on real product experience and we’d love to hear more about your concerns directly. Please reach out to us at https://app.base44.com/support/ or share your open ticket number. We'll be glad to assist you.
Thank you

Rated 5 out of 5 stars

Customer Service Assistance

Their customer service team was extremely supportive in answering my questions and helping me address my concerns!

March 5, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Samuel, thank you so much for the kind words! We're thrilled to hear our support team could help. If there's ever anything else we can do, don't hesitate to reach out. Enjoy using the platform!

Rated 1 out of 5 stars

your ads are all over my YouTube please…

your ads are all over my YouTube please its so annoying stop it with your ai slop

March 7, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for sharing your thoughts. We’ve looked through our records but can’t seem to find an interaction or order matching your details.

It sounds like your feedback may be related to one of our recent advertisements rather than a direct experience with our Platform.

We would like our reviews to be based on real product experience and we’d love to hear more about your concerns directly. Please reach out to us at https://app.base44.com/support/ or share your open ticket number. We'll be glad to assist you.
Thank you

Rated 5 out of 5 stars

Vision into reality

Base44 has enabled me to turn my vision into a reality. I am incredibly thankful for the simplicity and the accuracy that Base44 provides. There has not been a single thing yet that I couldn't get Base44 to do so far and I have spent close to 3000 credits so far.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

I hope this doesn't come across as…

I hope this doesn't come across as condescending to those having issues with the app, but perhaps because my app is simple, such as written exercises and static images, it has been very easy. In regards to the credits, all I can say is, we need to be strategic in the changes we make and yes, that means, less room for error but also more for mindful changes.

March 8, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Patricia, thank you for sharing your perspective! We appreciate your thoughtful approach to using credits strategically, that's great advice for any user looking to get the most out of the platform.
We're here to help everyone build what they need. Thank you and enjoy the process!

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