BasecampGearReviews 

382
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really pleased with this company. Bought a backpack and walking trousers for my son. The item descriptions and reviews were very useful. My son is happy with both.

Rated 5 out of 5 stars

Excellent! I ordered an outdoor jacket that would ordinarily be in the upper price segment, but was heavily discounted at Basecampgear. 60% off, or so, even more when comparing to Swiss prices. I... See more

Rated 5 out of 5 stars

Really good range of quality gear. We’ve been familiar with the ultralight outdoor site for a while now, so very interested to discover their sister site, specialising in the opposite end of the scale... See more

Rated 5 out of 5 stars

Although the boots I bought were a bit too tight for my feet, sorting out a replacement and then a refund has been an easy process. I spoke to a lovely person at the company who sorted me out and I ca... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

BasecampGear is a venture concerned with the supply of camping equipment designed to be used in remote places where quality and reliability are paramount. As our name suggests we supply equipment designed for extended stays in places accessed using vehicles or with limited trekking involved, from the Lake District to the Himalayas.


Contact info

4.8

Excellent

TrustScore 5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(382)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been very pleased doing business with you

I've been very pleased in my dealings with BasecampGear. Excellent, well designed site, great selection of equipment and importantly informed recommendations and advice. All of which helps the customer arrive, themselves, at the correct decision. Very happy with all my purchases so far, great service and prompt delivery. I am very happy to do further business in the day's to come and confidently recommend BasecampGear to friends/colleagues. Thank you, all the very best.

Kevin

September 2, 2021
Rated 5 out of 5 stars

Good quality and Delivery

I received the items very quickly, good communication with sales and delivery team. I love my Exped mattress and I would consider to purchase more from Basecamp in the future

August 3, 2021
Rated 5 out of 5 stars

Mountain Equipment shorts

An all round excellent service. A good quality product, carefully and swiftly dispatched. Would certainly use Basecamp Gear again in the future. Many thanks.

August 3, 2021
Rated 5 out of 5 stars

Bought some hiking boots

Bought some hiking boots. Delivery was free and quick. Unfortunately they didn't fit so had to return, but refund was processed equally quick with no issues and communications really good

July 5, 2021
Rated 5 out of 5 stars

Fjallraven Pocket - very impressed with the product itself and service

Fjallraven Pocket - good choice of colour options available and, free postage was a bonus.
Arrived well packaged in its original plastic bag and labels.

BasecampGear deserves commendation for delivering to Northern Ireland especially when Fjellraven the manufacturer exclude NI from their U.K. deliveries. Thank you - much appreciated.

Good efficient service. Also good communication and tracking of delivery.

July 2, 2021
Rated 5 out of 5 stars

Excellent Service

I ordered a jacket which arrived promptly, but when I tried it on I found that I had ordered the wrong size. I phoned BasecampGear and explained the problem. The lady I spoke to said that they had one of the jackets in the right size and would take it out of stock so that it was available to send to me when I sent the other one back. The replacement jacket duly arrived as promised.

June 10, 2021
Rated 5 out of 5 stars

a wallet that works

i went for the fjallraven wallet in navy blue,it is a convienent size,has sufficient pockets for my needs and i hope its durable material lasts more than the year my previous leather one did.

June 3, 2021
Rated 5 out of 5 stars

Satisfied

Bought similar items before, but not from this company, good value, dispatch and arrived in few days , very happy

June 2, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look