Really pleased with this company. Bought a backpack and walking trousers for my son. The item descriptions and reviews were very useful. My son is happy with both.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent! I ordered an outdoor jacket that would ordinarily be in the upper price segment, but was heavily discounted at Basecampgear. 60% off, or so, even more when comparing to Swiss prices. I... See more
Really good range of quality gear. We’ve been familiar with the ultralight outdoor site for a while now, so very interested to discover their sister site, specialising in the opposite end of the scale... See more
Although the boots I bought were a bit too tight for my feet, sorting out a replacement and then a refund has been an easy process. I spoke to a lovely person at the company who sorted me out and I ca... See more
Company details
Information provided by various external sources
BasecampGear is a venture concerned with the supply of camping equipment designed to be used in remote places where quality and reliability are paramount. As our name suggests we supply equipment designed for extended stays in places accessed using vehicles or with limited trekking involved, from the Lake District to the Himalayas.
Contact info
4.8
Excellent
382 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery and great products
November 11, 2020
Fantastic service
Fantastic service. Fast next day delivery, well packaged. Really happy with items received - highly recommended and would order from again.
November 10, 2020
Good price,service and deliver time
Good price,service and deliver time. Recommend this company.
October 14, 2020
Easy ordering
Ordered some socks, all very straightforward and delivery was quick. All good.
October 12, 2020
Ordered product and chose 1st class…
Ordered product and chose 1st class delivery for £1.99. It arrived here in the Highlands the next day. Very impressed.
October 8, 2020
Brilliant service
Brilliant service. Kept up to date re status of order and delivery.
October 6, 2020
Unprompted review
Wonderful service
Wonderful service - the order arrived quickly - there was, however, a problem. That problem was resolved quickly, efficiently and without any fuss at all. Seriously impressed I am.
October 5, 2020
Unprompted review
Did what you said you would do.
Did what you said you would do.
No issues.
Reliable service.
October 2, 2020
Unprompted review
Great value, range and service
Ordered from both this website and their sister site basecampgear. Excellent service both times and great price. Free delivery over £15 is a game changer too. Amazing products, great price, free very quick delivery and supporting an independent company - what's not to love?
October 2, 2020
Unprompted review
Good all round experience
Simple ordering process, good prices and fast, fuss free delivery.
October 1, 2020
Unprompted review
Great value and service
September 10, 2020
Unprompted review
I used these guys twice on the first…
I used these guys twice on the first time tried to charge me double the r..r.p & on my second experience I was incentivised to increase the value of my order through a special offer even though the offer no longer existed...! These guys simply don’t play straight ball...! I’ve now switched back to my regular gear supplier, lives to short...!!!
September 1, 2020
Unprompted review
Quick and clear communication
Quick and clear communication. Payment method via PayPal worked good.
Shipping to Sweden took fairly long time, but I have no problem with that when the shipping within EU is free, which I really like!!
August 24, 2020
Unprompted review
I would have given 5 stars only however…
I would have given 5 stars only however I hoped for a Friday delivery, it came on the Monday. Thank you for stocking boots they were delivered in good time
August 12, 2020
Unprompted review
Super service
Super service. The product arrived promptly, intact in original packaging, and as ordered. Whether you are in the army, and being sent somewhere where mosquitoes flourish, or just going fishing in Scotland, I would recommend this company to provide some survival kit.
August 11, 2020
Unprompted review
Excellent
Very good internet site, very easy to navigate. The delivery and quality of the Sherpa pants was excellent. Will definitely shop with you again.
August 5, 2020
Unprompted review
Lifesystems Whistle
I lost my mountain whistle so ordered a Lifesystems replacement from BasecampGear. It was a good price, post included and arrived in a couple of days. Now I'm hoping that I won't need to use it.
August 5, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.